TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Mixed feelings. Initially it was easy to use, but once I got into filing 1099 documents from an app I use, it took a complicated turn. It seemed to transfer the documents right from the financial institution, but then Turbotax began asking me a ton of questions that I didn't think applied to me, but they continued to ask me regardless of what I could do. I don't run a side business, and just invest really lightly. Taking that money out made me file a business from my home... Oh well I guess. If US Tax Code requires this so be it, and if Turbotax felt it was necessary you would think their format would be more friendly. The documents downloaded and transferred were the only ones I had, but Turbotax continued asking questions that had nothing to do with the documents.
Date published: 2022-02-11
Rated 5 out of 5 by from Phyllis Franklin I have used Turbo Tax now for about 10 years and it has always been easy and helpful if I have any question. I really like the error check.
Date published: 2022-02-11
Rated 4 out of 5 by from Turbo Tax is easy It was simple and easy. Love the step by step and help for each section.
Date published: 2022-02-11
Rated 5 out of 5 by from I love using turbo tax Using turbo tax was quick and easy. I love it. I would recommend Turbo Tax to my friends.
Date published: 2022-02-11
Rated 3 out of 5 by from Hidden Fees It's an intuitive tool to use for tax refunds. I was unpleasantly surprised that the option to pay with your federal tax return was $40 extra. I don't remember ever paying for this option in the past with TurboTax. Easy enough to pay with my card online but not as convenient.
Date published: 2022-02-11
Rated 5 out of 5 by from Great experience Very easy step by step website. Live help called exactly when scheduled.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is great Always an easy process. I use them every year and never have issues.
Date published: 2022-02-11
Rated 5 out of 5 by from Easy to use! There are so many factors when completing taxes. Turbotax streamlines the process and makes sure I don't miss any step.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax Awesome Service! Very easy filing taxes, fast, reliable, amazing service.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Great!! Very Friendly, helpful and convenient yet nerve recking
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14240
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Mixed feelings. Initially it was easy to use, but once I got into filing 1099 documents from an app I use, it took a complicated turn. It seemed to transfer the documents right from the financial institution, but then Turbotax began asking me a ton of questions that I didn't think applied to me, but they continued to ask me regardless of what I could do. I don't run a side business, and just invest really lightly. Taking that money out made me file a business from my home... Oh well I guess. If US Tax Code requires this so be it, and if Turbotax felt it was necessary you would think their format would be more friendly. The documents downloaded and transferred were the only ones I had, but Turbotax continued asking questions that had nothing to do with the documents.
Date published: 2022-02-11
Rated 5 out of 5 by from Phyllis Franklin I have used Turbo Tax now for about 10 years and it has always been easy and helpful if I have any question. I really like the error check.
Date published: 2022-02-11
Rated 4 out of 5 by from Turbo Tax is easy It was simple and easy. Love the step by step and help for each section.
Date published: 2022-02-11
Rated 5 out of 5 by from I love using turbo tax Using turbo tax was quick and easy. I love it. I would recommend Turbo Tax to my friends.
Date published: 2022-02-11
Rated 3 out of 5 by from Hidden Fees It's an intuitive tool to use for tax refunds. I was unpleasantly surprised that the option to pay with your federal tax return was $40 extra. I don't remember ever paying for this option in the past with TurboTax. Easy enough to pay with my card online but not as convenient.
Date published: 2022-02-11
Rated 5 out of 5 by from Great experience Very easy step by step website. Live help called exactly when scheduled.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax is great Always an easy process. I use them every year and never have issues.
Date published: 2022-02-11
Rated 5 out of 5 by from Easy to use! There are so many factors when completing taxes. Turbotax streamlines the process and makes sure I don't miss any step.
Date published: 2022-02-11
Rated 5 out of 5 by from TurboTax Awesome Service! Very easy filing taxes, fast, reliable, amazing service.
Date published: 2022-02-11
Rated 5 out of 5 by from Turbo Tax is Great!! Very Friendly, helpful and convenient yet nerve recking
Date published: 2022-02-11
All TurboTax® Offerings Reviews - Page 14240