TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Double charged for states Overall everything went fine. I have been using turbo tax for years, but this time in order to E file my states they forced me to pay twice with no help center to get it corrected. Also, it was a total pain that its not supported on windows 7 anymore. All my documents are on my old computer and I don't want to update it.
Date published: 2021-02-24
Rated 5 out of 5 by from The lady that help me is awesome TurboTax Rock This is the second time that I had to revisit my refund because it got rejected so I didn't know actually what to do from there until someone help me under you guys and hopefully it go through and she was very nice and kind and help me throughout the steps you guys rock
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax makes doing taxes easy I've used turbotax for 2 years and I'm more than happy with them, they are better than. H&r block and jackson Hewitt.
Date published: 2021-02-24
Rated 5 out of 5 by from Sixth year with Turbo Tax and ever grateful! Turbo Tax has always helped to make filing a breeze. As a self-employed individual they take a lot of fear and guess work out of filing. Their customer service is also typically really efficient in helping with any confusion or questions.
Date published: 2021-02-24
Rated 5 out of 5 by from Love it Easy to understand, great software. Excellent Service
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME!!! Easy to use. Fast and efficient. Best tax prep software available
Date published: 2021-02-24
Rated 5 out of 5 by from Amazingly simple and a great product This is great product, I have used this for 3 consecutive years. Better than the previously used product.
Date published: 2021-02-24
Rated 4 out of 5 by from COSTS Not up front with costs. TT can do better. Other than that TT is easy to use.
Date published: 2021-02-24
Rated 4 out of 5 by from Easy and Reliable I have been filing my taxes through TurboTax for at least 10 years. Using their system is easy and I have confidence that my 1040 and State form is correct. This year I spoke to a Live Expert 3 times. I had confidence in the answers provided by 2 of the experts. Not so sure about the 3rd one, who was addressing a unique question about RMDs on my State form. So I researched myself on my State website and made my decision based on the info on the State website.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tool It's fast, easy, and stress free! Highly recommend it
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 14221
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Double charged for states Overall everything went fine. I have been using turbo tax for years, but this time in order to E file my states they forced me to pay twice with no help center to get it corrected. Also, it was a total pain that its not supported on windows 7 anymore. All my documents are on my old computer and I don't want to update it.
Date published: 2021-02-24
Rated 5 out of 5 by from The lady that help me is awesome TurboTax Rock This is the second time that I had to revisit my refund because it got rejected so I didn't know actually what to do from there until someone help me under you guys and hopefully it go through and she was very nice and kind and help me throughout the steps you guys rock
Date published: 2021-02-24
Rated 4 out of 5 by from Turbo tax makes doing taxes easy I've used turbotax for 2 years and I'm more than happy with them, they are better than. H&r block and jackson Hewitt.
Date published: 2021-02-24
Rated 5 out of 5 by from Sixth year with Turbo Tax and ever grateful! Turbo Tax has always helped to make filing a breeze. As a self-employed individual they take a lot of fear and guess work out of filing. Their customer service is also typically really efficient in helping with any confusion or questions.
Date published: 2021-02-24
Rated 5 out of 5 by from Love it Easy to understand, great software. Excellent Service
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME!!! Easy to use. Fast and efficient. Best tax prep software available
Date published: 2021-02-24
Rated 5 out of 5 by from Amazingly simple and a great product This is great product, I have used this for 3 consecutive years. Better than the previously used product.
Date published: 2021-02-24
Rated 4 out of 5 by from COSTS Not up front with costs. TT can do better. Other than that TT is easy to use.
Date published: 2021-02-24
Rated 4 out of 5 by from Easy and Reliable I have been filing my taxes through TurboTax for at least 10 years. Using their system is easy and I have confidence that my 1040 and State form is correct. This year I spoke to a Live Expert 3 times. I had confidence in the answers provided by 2 of the experts. Not so sure about the 3rd one, who was addressing a unique question about RMDs on my State form. So I researched myself on my State website and made my decision based on the info on the State website.
Date published: 2021-02-24
Rated 5 out of 5 by from Great Tool It's fast, easy, and stress free! Highly recommend it
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 14221