TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Works great for me. The level of difficulty this year was more complex that it has been in years past. Turbo tax helped me navigate through the sections and paperwork with ease.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax Have used TT for many years...as good as any paid tax expert.
Date published: 2021-04-06
Rated 5 out of 5 by from Excellent Turbotax took me thru in a right comfortable way to finish my tax filing. I'm so happy
Date published: 2021-04-06
Rated 5 out of 5 by from EVEN A MONKEY CAN DO IT This has been the easiest tax filing thus far! Considering all the constant updates due to unemployment and/or stimulus money and new tax credits, very easy and I applaud all the helpful information at the touch of your fingertips. I will continue to use TurboTax free edition until I cant.
Date published: 2021-04-06
Rated 2 out of 5 by from Glitches in Procedure to Amend a Return I have been using Turbo Tax Home and Business successfully for years, but I never had to use it to amend a return before. This year a got a corrected 1099 OID after I had filed, and the correction changed the income from non-taxable to taxable. I would have thought this correction was common enough that there would be a procedure to amend the return, but that procedure was not available. I was able to change the 1099 OID form in Turbo Tax, and it appeared to produce an amended return with good numbers except that it required that I reduce the amount of my refund applied to next year's taxes, and it also instructed me to pay additional taxes. If I do both, I will pay double to fix the corrected OID. I e-filed the return and gave the federal government my bank information so they could deduct a payment from my account, but I hope they reduce the amount applied to my 2021 taxes instead. This glitch also caused an error in my estimated tax payment schedule for 2021. Waiting to see what happens next. Disappointed with the glitches in the software.
Date published: 2021-04-06
Rated 4 out of 5 by from turbo tax review First time using and it was a little confusing - but made it through. Somehow my return was not saved and I had to re-enter my information. Support could not find the return or explain how this happened.
Date published: 2021-04-06
Rated 5 out of 5 by from Muy servicial y resolvio mi problema. Y me le dan un aumento a Erika. Gracias, y buenas tardes.
Date published: 2021-04-06
Rated 5 out of 5 by from Incredible Can't believe how simple TurboTax made it. Very convent step by step instructions.
Date published: 2021-04-06
Rated 1 out of 5 by from fingers crossed Two years in a row, I did not get my refund as expected, the site said I had submitted everything correctly, and confirmed both State and Federal were accepted but I only received 1 of the 2. I had reached out via the representative chat this year, they weren't helpful, but confirmed I had to figure this out alone. Fingers crossed it works this year, if not, I will be contacting a higher authority that can fix this.
Date published: 2021-04-06
Rated 5 out of 5 by from Awesome product Very simple. No problems at all. Everything is done for you.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 1423
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Works great for me. The level of difficulty this year was more complex that it has been in years past. Turbo tax helped me navigate through the sections and paperwork with ease.
Date published: 2021-04-06
Rated 5 out of 5 by from TurboTax Have used TT for many years...as good as any paid tax expert.
Date published: 2021-04-06
Rated 5 out of 5 by from Excellent Turbotax took me thru in a right comfortable way to finish my tax filing. I'm so happy
Date published: 2021-04-06
Rated 5 out of 5 by from EVEN A MONKEY CAN DO IT This has been the easiest tax filing thus far! Considering all the constant updates due to unemployment and/or stimulus money and new tax credits, very easy and I applaud all the helpful information at the touch of your fingertips. I will continue to use TurboTax free edition until I cant.
Date published: 2021-04-06
Rated 2 out of 5 by from Glitches in Procedure to Amend a Return I have been using Turbo Tax Home and Business successfully for years, but I never had to use it to amend a return before. This year a got a corrected 1099 OID after I had filed, and the correction changed the income from non-taxable to taxable. I would have thought this correction was common enough that there would be a procedure to amend the return, but that procedure was not available. I was able to change the 1099 OID form in Turbo Tax, and it appeared to produce an amended return with good numbers except that it required that I reduce the amount of my refund applied to next year's taxes, and it also instructed me to pay additional taxes. If I do both, I will pay double to fix the corrected OID. I e-filed the return and gave the federal government my bank information so they could deduct a payment from my account, but I hope they reduce the amount applied to my 2021 taxes instead. This glitch also caused an error in my estimated tax payment schedule for 2021. Waiting to see what happens next. Disappointed with the glitches in the software.
Date published: 2021-04-06
Rated 4 out of 5 by from turbo tax review First time using and it was a little confusing - but made it through. Somehow my return was not saved and I had to re-enter my information. Support could not find the return or explain how this happened.
Date published: 2021-04-06
Rated 5 out of 5 by from Muy servicial y resolvio mi problema. Y me le dan un aumento a Erika. Gracias, y buenas tardes.
Date published: 2021-04-06
Rated 5 out of 5 by from Incredible Can't believe how simple TurboTax made it. Very convent step by step instructions.
Date published: 2021-04-06
Rated 1 out of 5 by from fingers crossed Two years in a row, I did not get my refund as expected, the site said I had submitted everything correctly, and confirmed both State and Federal were accepted but I only received 1 of the 2. I had reached out via the representative chat this year, they weren't helpful, but confirmed I had to figure this out alone. Fingers crossed it works this year, if not, I will be contacting a higher authority that can fix this.
Date published: 2021-04-06
Rated 5 out of 5 by from Awesome product Very simple. No problems at all. Everything is done for you.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 1423