TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awesome sauce Always easy, makes me look forward to doing taxes!
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME APP APP IS VERY USER FRIENDLY AND IT WALKED ME THROUGH THE PROCESS EVERY STEP OF THE WAY.I WAS A LIL INTIMIDATED AT FIRST BECAUSE THIS WAS MY VERY 1ST TIME FILING.BUT IT WAS PAINLESS.
Date published: 2021-02-19
Rated 5 out of 5 by from Love Turbo Tax I always double check any figures that look weird as I'm working thru Turbo Tax and after reading IRS publications I always find that they are correct. I've used this product for years and it has never failed me.
Date published: 2021-02-19
Rated 2 out of 5 by from great program- mean fees i do a lot of work with behavioral economics. You hide a $40 fee until that receipt page and know that most customers- especially those getting a refund- will not put in the effort to go back and change the section so as to not be charged. this was actually a very pleasant experience until that. I now have a sour taste in my mouth. I probably will not recommend friends use this program where as before I would have. It is much more user friendly than the one I used last year.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Great app very helpful will use again and tell others to
Date published: 2021-02-19
Rated 3 out of 5 by from Disappointed Because of a Turbo Tax software bug on a basic element of a 1099-R, my state return was rejected. The instructions to correct and re e-file were cryptic at best and I doubt it will be accepted this time either. This is exact same 1099-R e-filed the last 4 years using Turbo Tax. VERY DISAPOINTED!
Date published: 2021-02-19
Rated 4 out of 5 by from First Time User This is the only time I’ve ever filled out my own taxes, and I was nervous about doing them. Turbo Tax made it easy to fill in the information, although I mistyped my driver’s license number on the first try.
Date published: 2021-02-19
Rated 5 out of 5 by from Recommend Turbo Tax It was a great experience and easy to use and understand
Date published: 2021-02-19
Rated 5 out of 5 by from easy to use Easy to use. Don't like the push to add plus or upgrade. When you read fine print they are only going to give you $30 if you get audited. plus irs can audit you for several years this promise is only good for 1 yr. why is everything a scam
Date published: 2021-02-19
Rated 3 out of 5 by from A little frustrating this year With Turbotax it doesn't pay to be efficient and file your taxes early. I am still waiting for them to load Schedule K-1 into the software. Also, I had to refile my NY state return because there was a software glitch. Also, when you have a question, it is very difficult to get a straight answer from the FAQs or the chat. In the past I have not had any problems and have been very satisfied but this year it's different and I hope next year is better.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14220
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome sauce Always easy, makes me look forward to doing taxes!
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME APP APP IS VERY USER FRIENDLY AND IT WALKED ME THROUGH THE PROCESS EVERY STEP OF THE WAY.I WAS A LIL INTIMIDATED AT FIRST BECAUSE THIS WAS MY VERY 1ST TIME FILING.BUT IT WAS PAINLESS.
Date published: 2021-02-19
Rated 5 out of 5 by from Love Turbo Tax I always double check any figures that look weird as I'm working thru Turbo Tax and after reading IRS publications I always find that they are correct. I've used this product for years and it has never failed me.
Date published: 2021-02-19
Rated 2 out of 5 by from great program- mean fees i do a lot of work with behavioral economics. You hide a $40 fee until that receipt page and know that most customers- especially those getting a refund- will not put in the effort to go back and change the section so as to not be charged. this was actually a very pleasant experience until that. I now have a sour taste in my mouth. I probably will not recommend friends use this program where as before I would have. It is much more user friendly than the one I used last year.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome Great app very helpful will use again and tell others to
Date published: 2021-02-19
Rated 3 out of 5 by from Disappointed Because of a Turbo Tax software bug on a basic element of a 1099-R, my state return was rejected. The instructions to correct and re e-file were cryptic at best and I doubt it will be accepted this time either. This is exact same 1099-R e-filed the last 4 years using Turbo Tax. VERY DISAPOINTED!
Date published: 2021-02-19
Rated 4 out of 5 by from First Time User This is the only time I’ve ever filled out my own taxes, and I was nervous about doing them. Turbo Tax made it easy to fill in the information, although I mistyped my driver’s license number on the first try.
Date published: 2021-02-19
Rated 5 out of 5 by from Recommend Turbo Tax It was a great experience and easy to use and understand
Date published: 2021-02-19
Rated 5 out of 5 by from easy to use Easy to use. Don't like the push to add plus or upgrade. When you read fine print they are only going to give you $30 if you get audited. plus irs can audit you for several years this promise is only good for 1 yr. why is everything a scam
Date published: 2021-02-19
Rated 3 out of 5 by from A little frustrating this year With Turbotax it doesn't pay to be efficient and file your taxes early. I am still waiting for them to load Schedule K-1 into the software. Also, I had to refile my NY state return because there was a software glitch. Also, when you have a question, it is very difficult to get a straight answer from the FAQs or the chat. In the past I have not had any problems and have been very satisfied but this year it's different and I hope next year is better.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14220