TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy Easy Easy Kenneth was fast and made it simple to do this years taxes and last years amended return He listed what was needed and got right to work. He even helped with documents that i couldn’t find. very satisfied it couldn’t have been easier for me. especially to get them finished from the comfort of my own home !
Date published: 2022-02-22
Rated 5 out of 5 by from So easy Turbotax is easy to use and is a great value. Anybody can navigate and successfully file their taxes
Date published: 2022-02-22
Rated 1 out of 5 by from Not Free like they stated The link advised that since this was a simple return that it would be free to file. It cost me $207. Definitely NOT free. Got all the way through and the only way to actually file was to pay.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is 5 stars! User friendly, and definitely trustworthy. 10/10 would recommend!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax explains everything in simple steps making it so easy to follow.
Date published: 2022-02-22
Rated 5 out of 5 by from Great The amount of information and help I've received is countlessly appreciated, thank you Turbo Tax for your easy to use system and great knowledgeable experts!
Date published: 2022-02-22
Rated 5 out of 5 by from 2021 Tax Return Very Intuitive. Very easy to use. Convenient. Fast.
Date published: 2022-02-22
Rated 5 out of 5 by from My go-to every year TurboTax makes everything so simple and easy to understand. There is also a great availability of resources for questions/answers.
Date published: 2022-02-22
Rated 1 out of 5 by from Has become way too expensive. I went through the tax process, which was way easier this year for me than in the past. When I saw it was going to cost $130, I deleted my tax info and decided to do it on one of the many online free sites. Then, I saw a Turbo Tax change on my credit card and after waiting over a week for a reply to my refund request, they flat out said "no refunds." I went back in my account and did my taxes again but I will never use Turbo Tax again.
Date published: 2022-02-22
Rated 5 out of 5 by from Worked very smoothly We have a few complicated things with our taxes, but TurboTax made it easy to prepare. Needed a little help from chat, but otherwise very easy.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14217
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy Easy Kenneth was fast and made it simple to do this years taxes and last years amended return He listed what was needed and got right to work. He even helped with documents that i couldn’t find. very satisfied it couldn’t have been easier for me. especially to get them finished from the comfort of my own home !
Date published: 2022-02-22
Rated 5 out of 5 by from So easy Turbotax is easy to use and is a great value. Anybody can navigate and successfully file their taxes
Date published: 2022-02-22
Rated 1 out of 5 by from Not Free like they stated The link advised that since this was a simple return that it would be free to file. It cost me $207. Definitely NOT free. Got all the way through and the only way to actually file was to pay.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is 5 stars! User friendly, and definitely trustworthy. 10/10 would recommend!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax explains everything in simple steps making it so easy to follow.
Date published: 2022-02-22
Rated 5 out of 5 by from Great The amount of information and help I've received is countlessly appreciated, thank you Turbo Tax for your easy to use system and great knowledgeable experts!
Date published: 2022-02-22
Rated 5 out of 5 by from 2021 Tax Return Very Intuitive. Very easy to use. Convenient. Fast.
Date published: 2022-02-22
Rated 5 out of 5 by from My go-to every year TurboTax makes everything so simple and easy to understand. There is also a great availability of resources for questions/answers.
Date published: 2022-02-22
Rated 1 out of 5 by from Has become way too expensive. I went through the tax process, which was way easier this year for me than in the past. When I saw it was going to cost $130, I deleted my tax info and decided to do it on one of the many online free sites. Then, I saw a Turbo Tax change on my credit card and after waiting over a week for a reply to my refund request, they flat out said "no refunds." I went back in my account and did my taxes again but I will never use Turbo Tax again.
Date published: 2022-02-22
Rated 5 out of 5 by from Worked very smoothly We have a few complicated things with our taxes, but TurboTax made it easy to prepare. Needed a little help from chat, but otherwise very easy.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 14217