TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
MarcieRyanSmiles801 from
Easy Easy Easy
Kenneth was fast and made it simple to do this years taxes and last years amended return He listed what was needed and got right to work. He even helped with documents that i couldn’t find. very satisfied it couldn’t have been easier for me. especially to get them finished from the comfort of my own home !
Date published: 2022-02-22
Rated 5 out of 5 by
Lalo73 from
So easy
Turbotax is easy to use and is a great value. Anybody can navigate and successfully file their taxes
Date published: 2022-02-22
Rated 1 out of 5 by
Ashy5 from
Not Free like they stated
The link advised that since this was a simple return that it would be free to file. It cost me $207. Definitely NOT free. Got all the way through and the only way to actually file was to pay.
Date published: 2022-02-22
Rated 5 out of 5 by
Molly710 from
Turbo Tax is 5 stars!
User friendly, and definitely trustworthy. 10/10 would recommend!
Date published: 2022-02-22
Rated 5 out of 5 by
Ran680 from
Turbo Tax is awesome!
Turbo Tax explains everything in simple steps making it so easy to follow.
Date published: 2022-02-22
Rated 5 out of 5 by
null from
Great
The amount of information and help I've received is countlessly appreciated, thank you Turbo Tax for your easy to use system and great knowledgeable experts!
Date published: 2022-02-22
Rated 5 out of 5 by
tjlee77 from
2021 Tax Return
Very Intuitive. Very easy to use. Convenient. Fast.
Date published: 2022-02-22
Rated 5 out of 5 by
Amy1181 from
My go-to every year
TurboTax makes everything so simple and easy to understand. There is also a great availability of resources for questions/answers.
Date published: 2022-02-22
Rated 1 out of 5 by
nirdgirl from
Has become way too expensive.
I went through the tax process, which was way easier this year for me than in the past. When I saw it was going to cost $130, I deleted my tax info and decided to do it on one of the many online free sites. Then, I saw a Turbo Tax change on my credit card and after waiting over a week for a reply to my refund request, they flat out said "no refunds." I went back in my account and did my taxes again but I will never use Turbo Tax again.
Date published: 2022-02-22
Rated 5 out of 5 by
Gary1123 from
Worked very smoothly
We have a few complicated things with our taxes, but TurboTax made it easy to prepare. Needed a little help from chat, but otherwise very easy.
All TurboTax® Offerings Reviews - Page 14217
Date published: 2022-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MarcieRyanSmiles801 from
Easy Easy Easy
Kenneth was fast and made it simple to do this years taxes and last years amended return He listed what was needed and got right to work. He even helped with documents that i couldn’t find. very satisfied it couldn’t have been easier for me. especially to get them finished from the comfort of my own home !
Date published: 2022-02-22
Rated 5 out of 5 by
Lalo73 from
So easy
Turbotax is easy to use and is a great value. Anybody can navigate and successfully file their taxes
Date published: 2022-02-22
Rated 1 out of 5 by
Ashy5 from
Not Free like they stated
The link advised that since this was a simple return that it would be free to file. It cost me $207. Definitely NOT free. Got all the way through and the only way to actually file was to pay.
Date published: 2022-02-22
Rated 5 out of 5 by
Molly710 from
Turbo Tax is 5 stars!
User friendly, and definitely trustworthy. 10/10 would recommend!
Date published: 2022-02-22
Rated 5 out of 5 by
Ran680 from
Turbo Tax is awesome!
Turbo Tax explains everything in simple steps making it so easy to follow.
Date published: 2022-02-22
Rated 5 out of 5 by
null from
Great
The amount of information and help I've received is countlessly appreciated, thank you Turbo Tax for your easy to use system and great knowledgeable experts!
Date published: 2022-02-22
Rated 5 out of 5 by
tjlee77 from
2021 Tax Return
Very Intuitive. Very easy to use. Convenient. Fast.
Date published: 2022-02-22
Rated 5 out of 5 by
Amy1181 from
My go-to every year
TurboTax makes everything so simple and easy to understand. There is also a great availability of resources for questions/answers.
Date published: 2022-02-22
Rated 1 out of 5 by
nirdgirl from
Has become way too expensive.
I went through the tax process, which was way easier this year for me than in the past. When I saw it was going to cost $130, I deleted my tax info and decided to do it on one of the many online free sites. Then, I saw a Turbo Tax change on my credit card and after waiting over a week for a reply to my refund request, they flat out said "no refunds." I went back in my account and did my taxes again but I will never use Turbo Tax again.
Date published: 2022-02-22
Rated 5 out of 5 by
Gary1123 from
Worked very smoothly
We have a few complicated things with our taxes, but TurboTax made it easy to prepare. Needed a little help from chat, but otherwise very easy.
All TurboTax® Offerings Reviews - Page 14217
Date published: 2022-02-22