TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281565 reviews)
Star ratings are from 2020
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Won't update I had a terrible time with the cd version of Business not updating on my laptop. I have a very powerful gaming computer I was using and it would not update. I found a link online to manually update to complete the tax return, but I could not e-file because it was making me update before I did that. Not possible.
Date published: 2021-05-15
Rated 5 out of 5 by from Wonderful Avenue to take care of taxes Wonderful prompts and people to help along the way.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax made it easy and quick! Very easy interphase to get the necessary information in and quick to review with a Tax agent. The agent was thorough and extremely helpful!
Date published: 2021-05-15
Rated 4 out of 5 by from WORKING WELL WORKED WELLTHE HELP WAS GREAT THE HELP DESK WAS FANTASTIC
Date published: 2021-05-15
Rated 3 out of 5 by from TurboTax is different I would have appreciated being able to see my forms along the way. Perhaps you did that for financial reasons, but I was left hanging out to dry as I worked on my taxes, and once I printed PDFs of my filings, I had no idea what I'd do if I needed to make changes before actually filing the returns. I'll probably go back to the download version next year.
Date published: 2021-05-15
Rated 1 out of 5 by from Poor could not E-File Could not find any phone # for help. Poor could not E-File
Date published: 2021-05-15
Rated 5 out of 5 by from Love Turbo tax I have used turbo tax for 5 years now and find it easy to do my own taxes.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax 2020 Turbo tax works fine. The only problem is that I am color blind and the white on blue? buttons to continue the program are very hard to read.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Tax Software The questions asked were great and easy to follow.
Date published: 2021-05-15
Rated 5 out of 5 by from So Helpful! Glad I used TurboTax this year, and will definitely be a returning customer.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1422
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Won't update I had a terrible time with the cd version of Business not updating on my laptop. I have a very powerful gaming computer I was using and it would not update. I found a link online to manually update to complete the tax return, but I could not e-file because it was making me update before I did that. Not possible.
Date published: 2021-05-15
Rated 5 out of 5 by from Wonderful Avenue to take care of taxes Wonderful prompts and people to help along the way.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax made it easy and quick! Very easy interphase to get the necessary information in and quick to review with a Tax agent. The agent was thorough and extremely helpful!
Date published: 2021-05-15
Rated 4 out of 5 by from WORKING WELL WORKED WELLTHE HELP WAS GREAT THE HELP DESK WAS FANTASTIC
Date published: 2021-05-15
Rated 3 out of 5 by from TurboTax is different I would have appreciated being able to see my forms along the way. Perhaps you did that for financial reasons, but I was left hanging out to dry as I worked on my taxes, and once I printed PDFs of my filings, I had no idea what I'd do if I needed to make changes before actually filing the returns. I'll probably go back to the download version next year.
Date published: 2021-05-15
Rated 1 out of 5 by from Poor could not E-File Could not find any phone # for help. Poor could not E-File
Date published: 2021-05-15
Rated 5 out of 5 by from Love Turbo tax I have used turbo tax for 5 years now and find it easy to do my own taxes.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax 2020 Turbo tax works fine. The only problem is that I am color blind and the white on blue? buttons to continue the program are very hard to read.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Tax Software The questions asked were great and easy to follow.
Date published: 2021-05-15
Rated 5 out of 5 by from So Helpful! Glad I used TurboTax this year, and will definitely be a returning customer.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1422