TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Too many issues! Although my taxes were reviewed and found ready to file, they have been rejected several times for items that should have been caught prior to filing.
Date published: 2021-02-19
Rated 5 out of 5 by from 5 years straight! I've been using Turbo Tax for 5 years now and love it! It makes doing your own taxes a breeze.
Date published: 2021-02-19
Rated 4 out of 5 by from It's the best service very helpful!! I am a dummy when it comes to doing my taxes and turbo taxes really helps take all the fear away.
Date published: 2021-02-19
Rated 2 out of 5 by from New York Return Rejected Due to Software Problem I am disappointed this year. First I have to wait for my second stimulus check (instead of direct deposit) due to Intuit software 'glitch.' Now, my State return is rejected due to an Intuit software 'glitch.' These types of 'glitches' using Turbo Tax never happened to us in the past - and we have used this product for over 10 years! I have lost confidence in your product and will consider other tax preparation software options next year.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is easy to use I love using turbo tax every year on our yearly taxes
Date published: 2021-02-19
Rated 3 out of 5 by from Disappointed I don't appreciate the need to refile a rejected return due to your software issues. I would think this would be closely checked and rechecked prior to release.
Date published: 2021-02-19
Rated 5 out of 5 by from Wonderful job troubleshooting My experience has been good with turbo tax. I really like there service
Date published: 2021-02-19
Rated 5 out of 5 by from great product Had a mistake and they told me and fixed it so went back in and was a easy fix
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Easy Walked me through all the steps to include new house purchase
Date published: 2021-02-19
Rated 2 out of 5 by from Had to refile my state return We received an email saying we needed to refile our NY State return, based on a software error from Turbotax. Instructions were not particularly clear on how to correct the return. We didn't end up changing anything. The instructions were inside the tax return session so you had to log into turbotax twice to use them. Not very good design.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14209
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Too many issues! Although my taxes were reviewed and found ready to file, they have been rejected several times for items that should have been caught prior to filing.
Date published: 2021-02-19
Rated 5 out of 5 by from 5 years straight! I've been using Turbo Tax for 5 years now and love it! It makes doing your own taxes a breeze.
Date published: 2021-02-19
Rated 4 out of 5 by from It's the best service very helpful!! I am a dummy when it comes to doing my taxes and turbo taxes really helps take all the fear away.
Date published: 2021-02-19
Rated 2 out of 5 by from New York Return Rejected Due to Software Problem I am disappointed this year. First I have to wait for my second stimulus check (instead of direct deposit) due to Intuit software 'glitch.' Now, my State return is rejected due to an Intuit software 'glitch.' These types of 'glitches' using Turbo Tax never happened to us in the past - and we have used this product for over 10 years! I have lost confidence in your product and will consider other tax preparation software options next year.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is easy to use I love using turbo tax every year on our yearly taxes
Date published: 2021-02-19
Rated 3 out of 5 by from Disappointed I don't appreciate the need to refile a rejected return due to your software issues. I would think this would be closely checked and rechecked prior to release.
Date published: 2021-02-19
Rated 5 out of 5 by from Wonderful job troubleshooting My experience has been good with turbo tax. I really like there service
Date published: 2021-02-19
Rated 5 out of 5 by from great product Had a mistake and they told me and fixed it so went back in and was a easy fix
Date published: 2021-02-19
Rated 5 out of 5 by from Quick and Easy Walked me through all the steps to include new house purchase
Date published: 2021-02-19
Rated 2 out of 5 by from Had to refile my state return We received an email saying we needed to refile our NY State return, based on a software error from Turbotax. Instructions were not particularly clear on how to correct the return. We didn't end up changing anything. The instructions were inside the tax return session so you had to log into turbotax twice to use them. Not very good design.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14209