TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to work with Experts are great. I will use Turbo Tax every year
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo Tax is Awesome I spoke with Pamela and she helped me to resolve my tax issues regarding our PIN for the IRS
Date published: 2021-02-13
Rated 4 out of 5 by from I hope for better this year Last year (filing for 2019) I wasn't presented the form for my health insurance information (where info from 1095-A goes) and it resulted in a letter from the IRS and an amended tax form. I did call TurboTax and the rep helped me find the form that was missed, but I still feel "thrown under the bus." I guess I don't expect them to build a monument in my honor, but I do rely on TurboTax walking me through everything the IRS wants/needs correctly. I returned to TurboTax this year for two reasons; first, my pay is handled by Intuit (so it just imports my W-2), and second, I hoped it'd help me fix any aftershock caused by last year’s mishap. As a side note, TurboTax indicated I owed my state more after the amendment, which I can't figure out why based on the information on my forms (the before and after figures are the same, but if I do still owe more, the last shoe has yet to drop... and I don't think I'll like it when it does). Other than that, I have had used TurboTax since 2014 and have always had favorable results. I will use it next year if I successfully manage to avoid unwanted correspondence with the IRS this time around.
Date published: 2021-02-13
Rated 5 out of 5 by from Makes you confident you got it right I love how easy Turbo Tax is to use. You can double check things, and save things if you need to gather more information. When you are ready to file, you know things are correct and double checked.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax Customer Support is Awesome Lisa spent 67 minutes on the phone with me this afternoon and was able to solve the problem I was having e-filing my State Income Tax. Thank you so much :)
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax Super Easy to file I am recently divorced and this was my first time filing my taxes without an accountant. They walk you through questions step by step. If there is something you don't understand, just click the question mark and a thorough explanation pops up. So easy!! I highly recommend Turbo Tax!
Date published: 2021-02-13
Rated 4 out of 5 by from Very useful if you have proper personal financials Its good just wish prior to starting they told us we would need an exact number for last years AGI. I couldn't access it so I had to retransmit a couple times. Overall I would have to say Turbo tax is a very Intuitive user friendly method of doing your taxes and for a reasonable fee people can have their taxes done. Thank you
Date published: 2021-02-13
Rated 4 out of 5 by from TurboTax fast and easy!! Very easy very quick. I did have some questions about the depreciation of my property since I ran out approximately 1/3. It did not ask me if I needed or wanted to depreciate
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax good stuff It's a bit different this year had to go back to put some info. that didn't show up the first time through, Over all it's easy to use.
Date published: 2021-02-13
Rated 5 out of 5 by from Love the TurboTax! It is so easy to follow and got everything I need.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14204
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to work with Experts are great. I will use Turbo Tax every year
Date published: 2021-02-13
Rated 4 out of 5 by from Turbo Tax is Awesome I spoke with Pamela and she helped me to resolve my tax issues regarding our PIN for the IRS
Date published: 2021-02-13
Rated 4 out of 5 by from I hope for better this year Last year (filing for 2019) I wasn't presented the form for my health insurance information (where info from 1095-A goes) and it resulted in a letter from the IRS and an amended tax form. I did call TurboTax and the rep helped me find the form that was missed, but I still feel "thrown under the bus." I guess I don't expect them to build a monument in my honor, but I do rely on TurboTax walking me through everything the IRS wants/needs correctly. I returned to TurboTax this year for two reasons; first, my pay is handled by Intuit (so it just imports my W-2), and second, I hoped it'd help me fix any aftershock caused by last year’s mishap. As a side note, TurboTax indicated I owed my state more after the amendment, which I can't figure out why based on the information on my forms (the before and after figures are the same, but if I do still owe more, the last shoe has yet to drop... and I don't think I'll like it when it does). Other than that, I have had used TurboTax since 2014 and have always had favorable results. I will use it next year if I successfully manage to avoid unwanted correspondence with the IRS this time around.
Date published: 2021-02-13
Rated 5 out of 5 by from Makes you confident you got it right I love how easy Turbo Tax is to use. You can double check things, and save things if you need to gather more information. When you are ready to file, you know things are correct and double checked.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax Customer Support is Awesome Lisa spent 67 minutes on the phone with me this afternoon and was able to solve the problem I was having e-filing my State Income Tax. Thank you so much :)
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax Super Easy to file I am recently divorced and this was my first time filing my taxes without an accountant. They walk you through questions step by step. If there is something you don't understand, just click the question mark and a thorough explanation pops up. So easy!! I highly recommend Turbo Tax!
Date published: 2021-02-13
Rated 4 out of 5 by from Very useful if you have proper personal financials Its good just wish prior to starting they told us we would need an exact number for last years AGI. I couldn't access it so I had to retransmit a couple times. Overall I would have to say Turbo tax is a very Intuitive user friendly method of doing your taxes and for a reasonable fee people can have their taxes done. Thank you
Date published: 2021-02-13
Rated 4 out of 5 by from TurboTax fast and easy!! Very easy very quick. I did have some questions about the depreciation of my property since I ran out approximately 1/3. It did not ask me if I needed or wanted to depreciate
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax good stuff It's a bit different this year had to go back to put some info. that didn't show up the first time through, Over all it's easy to use.
Date published: 2021-02-13
Rated 5 out of 5 by from Love the TurboTax! It is so easy to follow and got everything I need.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14204