TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from shouldn't be rejected for whaat I paid! State rejected because of YOUR problem hope it works 2nd time
Date published: 2021-02-19
Rated 5 out of 5 by from Great Tax Software I have been using Turbotax since the mid 90's. Turbotax takes the pain out of preparing and filing taxes. I will continue to use Turbotax.
Date published: 2021-02-19
Rated 5 out of 5 by from Helped with a complicated return Gave me all the help I needed with multiple returns
Date published: 2021-02-19
Rated 4 out of 5 by from Glitch cost me frustration and time I usually write rave reviews about TurboTax. Not so this time. And, this is the first time this has happened in all of the years I’ve used the software. Due to a software issue my NYS Income tax document was rejected. I needed to go back through the income section and make entries again in the source section. Hopefully this works. I’m irritated. Of course I will use TurboTax next year. It’s been a great product. I’m assuming this is a one off of their otherwise great product.
Date published: 2021-02-19
Rated 5 out of 5 by from Works pretty good Pretty easy to navigate. Worst part is you can't delete something you started by accident because you don't know what certain terms are.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is best! Every year I use them for our businesses and personal taxes!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome! I've used TurboTax for the past 10 years, it's always been easy to use, they walk you thru all the steps, and offer additional helpful options. I don't have to manually enter most of my info, they'll save it from the previous year, which saves a lot of time. I don't plan to use any other tax service in the future.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome! Easy! Step by step directions make the process so much easier.
Date published: 2021-02-19
Rated 1 out of 5 by from Worst Year Ever for Turbo Tax I use turbo tax small business and turbo tax premium (personal) for fed and state (VA). I've used all for several years without problems. This year software problems with small bus. had me on the phone for 2 hours trying to find solution (req'd deletion of certain state forms to fix). Personal kept overwriting my w-2s giving me eratic results, turns out my adblocker broke the software. Got that corrected and filed then received notice that state rejected due to software problems and had to log on to fix and refile. All told, I spent a mindnumbing 4 days with turbotax...the software was really buggy this year. I'll consider a competitor next year or perhaps an accountant - cost might be worth the time I suffered with turbotax this year.
Date published: 2021-02-19
Rated 5 out of 5 by from Very helpful in filing my taxes each year There was some kind of technical glitch with our tax return - the woman I spoke with was helpful in getting my state return refiled.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14202
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from shouldn't be rejected for whaat I paid! State rejected because of YOUR problem hope it works 2nd time
Date published: 2021-02-19
Rated 5 out of 5 by from Great Tax Software I have been using Turbotax since the mid 90's. Turbotax takes the pain out of preparing and filing taxes. I will continue to use Turbotax.
Date published: 2021-02-19
Rated 5 out of 5 by from Helped with a complicated return Gave me all the help I needed with multiple returns
Date published: 2021-02-19
Rated 4 out of 5 by from Glitch cost me frustration and time I usually write rave reviews about TurboTax. Not so this time. And, this is the first time this has happened in all of the years I’ve used the software. Due to a software issue my NYS Income tax document was rejected. I needed to go back through the income section and make entries again in the source section. Hopefully this works. I’m irritated. Of course I will use TurboTax next year. It’s been a great product. I’m assuming this is a one off of their otherwise great product.
Date published: 2021-02-19
Rated 5 out of 5 by from Works pretty good Pretty easy to navigate. Worst part is you can't delete something you started by accident because you don't know what certain terms are.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is best! Every year I use them for our businesses and personal taxes!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome! I've used TurboTax for the past 10 years, it's always been easy to use, they walk you thru all the steps, and offer additional helpful options. I don't have to manually enter most of my info, they'll save it from the previous year, which saves a lot of time. I don't plan to use any other tax service in the future.
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome! Easy! Step by step directions make the process so much easier.
Date published: 2021-02-19
Rated 1 out of 5 by from Worst Year Ever for Turbo Tax I use turbo tax small business and turbo tax premium (personal) for fed and state (VA). I've used all for several years without problems. This year software problems with small bus. had me on the phone for 2 hours trying to find solution (req'd deletion of certain state forms to fix). Personal kept overwriting my w-2s giving me eratic results, turns out my adblocker broke the software. Got that corrected and filed then received notice that state rejected due to software problems and had to log on to fix and refile. All told, I spent a mindnumbing 4 days with turbotax...the software was really buggy this year. I'll consider a competitor next year or perhaps an accountant - cost might be worth the time I suffered with turbotax this year.
Date published: 2021-02-19
Rated 5 out of 5 by from Very helpful in filing my taxes each year There was some kind of technical glitch with our tax return - the woman I spoke with was helpful in getting my state return refiled.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14202