TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Simple First year we used Turbo Tax. It was easy to navigate and when we were stumped on a problem switch to Turbo Tax Live and it was done quickly and painless. Thank you so much.
Date published: 2022-04-30
Rated 5 out of 5 by from Tax Turbo you rock!!! I love tax turbo! very easy to do and when i make a mistake the videos help me alot.
Date published: 2022-04-30
Rated 5 out of 5 by from Quick and easy It is always easy to use. I like things to be simple
Date published: 2022-04-30
Rated 5 out of 5 by from My Turbo Tax Experience The Turbo Tax team I had communicated with me quickly and effectively to determine my needs and match me with an appropriate expert. The website service was easy to use and walked me through the process. I am extremely happy with the results that my expert got for me and the entire process was completely quickly. In future I will be using this service and I am highly likely to recommend it to my friends and family.
Date published: 2022-04-30
Rated 5 out of 5 by from I'll be using it again next year I'll definitely be using this next year, it's easy to use, and that's all I have to write so have a good day. Love you
Date published: 2022-04-30
Rated 4 out of 5 by from Less Comprehensive Turbo Tax is an excellent product for tracking information that carries over from year to year. The only fault I see is that the information is less comprehensive than in the past when an area is confusing and more information is needed or more details needed.
Date published: 2022-04-30
Rated 1 out of 5 by from Last time using Had late fees waiting for agents requested a new one heard nothing
Date published: 2022-04-30
Rated 4 out of 5 by from Turbo tax on good Walked me through it..they helped me fix my return 5 times
Date published: 2022-04-30
Rated 2 out of 5 by from Going Down hill I used to love turbotax as it was always easy to navigate and had little to no errors. Now the past 4 or so years it seems every year its expensive and more errors and issues. This time it took me an extra 5 days to do my taxes because something as simple as not utilizing my mouse on my touchscreen desktop was not allowing me to input in the software in numerous sections. It also was clicking items I didn't place myself and was not easy as in previous years to find my own fix through community or finding out how to reach support. I really was not thrilled at all this year and I have been doing my own taxes for about 16 years and worked at HR for about 7 years. So doing my own taxes has never been an issue. Turbo has been making it difficult yearly and I'm to the point I rather pay more to get it done then waste so much time trying to get the product to work like it should. Plus I spend about $200 with Turbo now anyways when its all said and done.
Date published: 2022-04-30
Rated 5 out of 5 by from Life Saving! I'm so glad I used Turbo Tax! Lena was very professional and was so easy to talk to. She made this whole process enjoyable and very easy and I would highly recommend using Turbo Tax to others that are looking for an expert like Lena. She worked very hard in getting my mess of records in order and saved me so much money!! Thank You, Lena!! :)
Date published: 2022-04-30
All TurboTax® Offerings Reviews - Page 143
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple First year we used Turbo Tax. It was easy to navigate and when we were stumped on a problem switch to Turbo Tax Live and it was done quickly and painless. Thank you so much.
Date published: 2022-04-30
Rated 5 out of 5 by from Tax Turbo you rock!!! I love tax turbo! very easy to do and when i make a mistake the videos help me alot.
Date published: 2022-04-30
Rated 5 out of 5 by from Quick and easy It is always easy to use. I like things to be simple
Date published: 2022-04-30
Rated 5 out of 5 by from My Turbo Tax Experience The Turbo Tax team I had communicated with me quickly and effectively to determine my needs and match me with an appropriate expert. The website service was easy to use and walked me through the process. I am extremely happy with the results that my expert got for me and the entire process was completely quickly. In future I will be using this service and I am highly likely to recommend it to my friends and family.
Date published: 2022-04-30
Rated 5 out of 5 by from I'll be using it again next year I'll definitely be using this next year, it's easy to use, and that's all I have to write so have a good day. Love you
Date published: 2022-04-30
Rated 4 out of 5 by from Less Comprehensive Turbo Tax is an excellent product for tracking information that carries over from year to year. The only fault I see is that the information is less comprehensive than in the past when an area is confusing and more information is needed or more details needed.
Date published: 2022-04-30
Rated 1 out of 5 by from Last time using Had late fees waiting for agents requested a new one heard nothing
Date published: 2022-04-30
Rated 4 out of 5 by from Turbo tax on good Walked me through it..they helped me fix my return 5 times
Date published: 2022-04-30
Rated 2 out of 5 by from Going Down hill I used to love turbotax as it was always easy to navigate and had little to no errors. Now the past 4 or so years it seems every year its expensive and more errors and issues. This time it took me an extra 5 days to do my taxes because something as simple as not utilizing my mouse on my touchscreen desktop was not allowing me to input in the software in numerous sections. It also was clicking items I didn't place myself and was not easy as in previous years to find my own fix through community or finding out how to reach support. I really was not thrilled at all this year and I have been doing my own taxes for about 16 years and worked at HR for about 7 years. So doing my own taxes has never been an issue. Turbo has been making it difficult yearly and I'm to the point I rather pay more to get it done then waste so much time trying to get the product to work like it should. Plus I spend about $200 with Turbo now anyways when its all said and done.
Date published: 2022-04-30
Rated 5 out of 5 by from Life Saving! I'm so glad I used Turbo Tax! Lena was very professional and was so easy to talk to. She made this whole process enjoyable and very easy and I would highly recommend using Turbo Tax to others that are looking for an expert like Lena. She worked very hard in getting my mess of records in order and saved me so much money!! Thank You, Lena!! :)
Date published: 2022-04-30
All TurboTax® Offerings Reviews - Page 143