TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy, simple, anyone can do it! Turbo tax is awesome!! I love how easy you make it too!
Date published: 2022-02-12
Rated 4 out of 5 by from Experienced problems this year with federal/state I've been using TurboTax for over 25 years and up until this year there was never a glitch in preparing my taxes. This year was a bit different. I completed my taxes in the usual way. I don't benefit this year from itemizing so it should have been super easy. However, when the program looked for errors in my return, it said I had not completed a line on Form 8812, a form used in claiming the child tax credit. I had not entered anything about a child tax credit so I was baffled. I deleted the form from my return and TurboTax still identified this same error. I entered "0" for the required data so the problem would go away. But still it should not have happened. Also, after completing my federal return, the data was automatically entered into my State of Idaho return. I was eligible for a deduction for health insurance premiums but TurboTax did not ask me any questions so that I could benefit from this deduction as I had in prior years. I had to manually enter this information into my state of Idaho return to get this deduction. I was disappointed in TurboTax this year.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax Works We loved working with Turbo tax. It was easy and quick!
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and understand they break down every thing you need to know
Date published: 2022-02-12
Rated 5 out of 5 by from Thank you Turbo for the Step by Help I was so concerned about mistakes and they did step by step help with me over the phone. Thank you so much.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax Is Awesome I had an Turbo Tax Expert to help me which made getting through the Turbo Tax screens were easy
Date published: 2022-02-12
Rated 5 out of 5 by from Fast and easy to use Returning customer so it was super fast and easy will return definitely next year
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax rocks my socks Always used turbo. Love them never had a problem it’s free and I get an advance.
Date published: 2022-02-12
Rated 5 out of 5 by from I love Turbo Tax Turbo tax is excellent. I had new forms this year for unemployment and healthcare.gov insurance as well as two other W-2s, and Turbotax made it easy. Also they checked to make sure I was getting my maximum refund. They always know when there are tax breaks I could qualify for. I've used them every year for 12 years and have not been disappointed.
Date published: 2022-02-12
Rated 4 out of 5 by from Mostly easy At the very eand it was a pain, due to the fact I used your service last your and that is not an option you gave me. Cause me to get upset and trying to figure out what to do about figuring out where my AGI amout was.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14200
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, simple, anyone can do it! Turbo tax is awesome!! I love how easy you make it too!
Date published: 2022-02-12
Rated 4 out of 5 by from Experienced problems this year with federal/state I've been using TurboTax for over 25 years and up until this year there was never a glitch in preparing my taxes. This year was a bit different. I completed my taxes in the usual way. I don't benefit this year from itemizing so it should have been super easy. However, when the program looked for errors in my return, it said I had not completed a line on Form 8812, a form used in claiming the child tax credit. I had not entered anything about a child tax credit so I was baffled. I deleted the form from my return and TurboTax still identified this same error. I entered "0" for the required data so the problem would go away. But still it should not have happened. Also, after completing my federal return, the data was automatically entered into my State of Idaho return. I was eligible for a deduction for health insurance premiums but TurboTax did not ask me any questions so that I could benefit from this deduction as I had in prior years. I had to manually enter this information into my state of Idaho return to get this deduction. I was disappointed in TurboTax this year.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax Works We loved working with Turbo tax. It was easy and quick!
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is awesome Very easy to use and understand they break down every thing you need to know
Date published: 2022-02-12
Rated 5 out of 5 by from Thank you Turbo for the Step by Help I was so concerned about mistakes and they did step by step help with me over the phone. Thank you so much.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax Is Awesome I had an Turbo Tax Expert to help me which made getting through the Turbo Tax screens were easy
Date published: 2022-02-12
Rated 5 out of 5 by from Fast and easy to use Returning customer so it was super fast and easy will return definitely next year
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax rocks my socks Always used turbo. Love them never had a problem it’s free and I get an advance.
Date published: 2022-02-12
Rated 5 out of 5 by from I love Turbo Tax Turbo tax is excellent. I had new forms this year for unemployment and healthcare.gov insurance as well as two other W-2s, and Turbotax made it easy. Also they checked to make sure I was getting my maximum refund. They always know when there are tax breaks I could qualify for. I've used them every year for 12 years and have not been disappointed.
Date published: 2022-02-12
Rated 4 out of 5 by from Mostly easy At the very eand it was a pain, due to the fact I used your service last your and that is not an option you gave me. Cause me to get upset and trying to figure out what to do about figuring out where my AGI amout was.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14200