TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from super easy fast as well this was a very easy application to use instructions were clear and product walked me through all steps. Checked and double checked all information.
Date published: 2021-02-19
Rated 2 out of 5 by from Very Confusing and Time Wasting Compared to Past I have always been an advocate for TurboTax and have 8-years running in using. Found this year to be very confusing and not user friendly. Especially did not like the "Revisit" button never going away after I finished a section. I went into several loops of reviewing the same information over and over with it never saying it was complete. Took my at least 3-times as long this year to complete as years past. Also found myself answering the same questions over and over and had to hard-jump to new sections. This was not a user-friendly version. I have a lot invested (all my returns) so hope it gets better next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Exceptional I've used Turbo Tax for years, it keeps getting easier, it saves me time, and most of all it saves me money.
Date published: 2021-02-19
Rated 1 out of 5 by from Disappointed Pay more for less each year! More challenging each!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Rocks!! I'm 25 and have filed my taxes through TurboTax since I began filing as an independent. The system is easy to follow and it's the simplest way to get my taxes done!
Date published: 2021-02-19
Rated 5 out of 5 by from Works every year! I have used Turbo Tax for several years now and it has always helped me get the best return!!!
Date published: 2021-02-19
Rated 3 out of 5 by from I got rejected I used the AGI from last years Turbo Tax file and the IRS rejected my e-file
Date published: 2021-02-19
Rated 5 out of 5 by from Good Good service helped me tons, looking forward to using again
Date published: 2021-02-19
Rated 5 out of 5 by from 3rd year doing my taxes with turbo tax. Can't complain about turbo tax! easy and fast! THANKS TURBO TAX!
Date published: 2021-02-19
Rated 2 out of 5 by from Might be our last year using We have always used Turbo Tax- for the last 4 years. Every year there is a new fee and no way for my family to file for free anymore. This year, they tacked on a $40 processing fee to have the fees come out of our refund instead of paying for them upfront. $150 in fees.. that isn't free. We have used Turbo Tax because they advertise as free. Next year we will be filing with another company that is free, or at least, under $150 (PLUS TAX AND PROCESSING FEES) to use.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14185
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from super easy fast as well this was a very easy application to use instructions were clear and product walked me through all steps. Checked and double checked all information.
Date published: 2021-02-19
Rated 2 out of 5 by from Very Confusing and Time Wasting Compared to Past I have always been an advocate for TurboTax and have 8-years running in using. Found this year to be very confusing and not user friendly. Especially did not like the "Revisit" button never going away after I finished a section. I went into several loops of reviewing the same information over and over with it never saying it was complete. Took my at least 3-times as long this year to complete as years past. Also found myself answering the same questions over and over and had to hard-jump to new sections. This was not a user-friendly version. I have a lot invested (all my returns) so hope it gets better next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is Exceptional I've used Turbo Tax for years, it keeps getting easier, it saves me time, and most of all it saves me money.
Date published: 2021-02-19
Rated 1 out of 5 by from Disappointed Pay more for less each year! More challenging each!
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax Rocks!! I'm 25 and have filed my taxes through TurboTax since I began filing as an independent. The system is easy to follow and it's the simplest way to get my taxes done!
Date published: 2021-02-19
Rated 5 out of 5 by from Works every year! I have used Turbo Tax for several years now and it has always helped me get the best return!!!
Date published: 2021-02-19
Rated 3 out of 5 by from I got rejected I used the AGI from last years Turbo Tax file and the IRS rejected my e-file
Date published: 2021-02-19
Rated 5 out of 5 by from Good Good service helped me tons, looking forward to using again
Date published: 2021-02-19
Rated 5 out of 5 by from 3rd year doing my taxes with turbo tax. Can't complain about turbo tax! easy and fast! THANKS TURBO TAX!
Date published: 2021-02-19
Rated 2 out of 5 by from Might be our last year using We have always used Turbo Tax- for the last 4 years. Every year there is a new fee and no way for my family to file for free anymore. This year, they tacked on a $40 processing fee to have the fees come out of our refund instead of paying for them upfront. $150 in fees.. that isn't free. We have used Turbo Tax because they advertise as free. Next year we will be filing with another company that is free, or at least, under $150 (PLUS TAX AND PROCESSING FEES) to use.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14185