TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo Tax Is Super Helpful! TurboTax is extremely easy and super helpful to use, they walk you through everything and make sure you understand it all!
Date published: 2022-02-12
Rated 5 out of 5 by from TURBOTAX REVIEW TURBOTAX PROVIDES A VERY CONSUMER FRIENDLY SOFTWARE, THAT ALLOWS CUSTOMERS TO TAKE CONTROL OF FILING THEIR INCOME TAXES AND PROVIDES SIMPLE INSTRUCTIONS ON HOW TO GET THEIR HIGHEST RETURN. WOULD DEFINITELY RECOMMEND.
Date published: 2022-02-12
Rated 5 out of 5 by from Exceptionally Easy to use It was fast, very easy to do myself, I would definitely recommend !! And....it was FREE !!!
Date published: 2022-02-12
Rated 1 out of 5 by from Overly complicated verification 3 years in a row I can’t get varied for the same reason AGI I’m still waiting on 2020 taxes and can’t get the paperwork that hasn’t been processed
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is easy to use! I am a homeowner and TurboTax was easy to use and to the point!
Date published: 2022-02-12
Rated 5 out of 5 by from easy and fast used turbotax for years and it has been easy every time
Date published: 2022-02-12
Rated 5 out of 5 by from I love TurboTax TurboTax is so easy to file your taxes on your own and when you need assistance you have a live represented to help you which is marvelous
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax was Wonderful Gregory was stellar in doing my taxes! He was very responsive and answered all my questions
Date published: 2022-02-12
Rated 4 out of 5 by from Used 8 years in a row works well I have used TT 8b years in a row and have been satisfied. This year I did run into some difficulty downgrading out of the self employed option for Turbo tax as I door dashed last year but I have not this year and was not considered self employed. After lots of frustration and clearing my return twice and calls I got some support and wanted to share with anyone else who may have ran into this an agent told me to do this to successfully file in a non-self employed option: 1. On the left hand side - click clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444) link how to find that. 2. Continue on to confirming your information on the screen. (remember to check at the top left that under the turbo tax symbol it is blank and does not have a product listed yet - once you choose a new product is will show under there.) 3. When you get to the page that suggest which product to use; you will see my tax situation has changed this year that is written in blue as a clickable link. Click that. 4. Once you have clicked my tax situation has changed this year it will bring you to the full products page and then click which one applies to you; Basic, Deluxe, Etc. I am also attaching a link of all of our online products for you to view. https://turbotax.intuit.com/personal-taxes/online/ Thank you Katie P. for your amazing patience and customer service!
Date published: 2022-02-12
Rated 5 out of 5 by from ez and helper everyone that I have spoken with has been so helpful and just great.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14184
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is Super Helpful! TurboTax is extremely easy and super helpful to use, they walk you through everything and make sure you understand it all!
Date published: 2022-02-12
Rated 5 out of 5 by from TURBOTAX REVIEW TURBOTAX PROVIDES A VERY CONSUMER FRIENDLY SOFTWARE, THAT ALLOWS CUSTOMERS TO TAKE CONTROL OF FILING THEIR INCOME TAXES AND PROVIDES SIMPLE INSTRUCTIONS ON HOW TO GET THEIR HIGHEST RETURN. WOULD DEFINITELY RECOMMEND.
Date published: 2022-02-12
Rated 5 out of 5 by from Exceptionally Easy to use It was fast, very easy to do myself, I would definitely recommend !! And....it was FREE !!!
Date published: 2022-02-12
Rated 1 out of 5 by from Overly complicated verification 3 years in a row I can’t get varied for the same reason AGI I’m still waiting on 2020 taxes and can’t get the paperwork that hasn’t been processed
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is easy to use! I am a homeowner and TurboTax was easy to use and to the point!
Date published: 2022-02-12
Rated 5 out of 5 by from easy and fast used turbotax for years and it has been easy every time
Date published: 2022-02-12
Rated 5 out of 5 by from I love TurboTax TurboTax is so easy to file your taxes on your own and when you need assistance you have a live represented to help you which is marvelous
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax was Wonderful Gregory was stellar in doing my taxes! He was very responsive and answered all my questions
Date published: 2022-02-12
Rated 4 out of 5 by from Used 8 years in a row works well I have used TT 8b years in a row and have been satisfied. This year I did run into some difficulty downgrading out of the self employed option for Turbo tax as I door dashed last year but I have not this year and was not considered self employed. After lots of frustration and clearing my return twice and calls I got some support and wanted to share with anyone else who may have ran into this an agent told me to do this to successfully file in a non-self employed option: 1. On the left hand side - click clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444) link how to find that. 2. Continue on to confirming your information on the screen. (remember to check at the top left that under the turbo tax symbol it is blank and does not have a product listed yet - once you choose a new product is will show under there.) 3. When you get to the page that suggest which product to use; you will see my tax situation has changed this year that is written in blue as a clickable link. Click that. 4. Once you have clicked my tax situation has changed this year it will bring you to the full products page and then click which one applies to you; Basic, Deluxe, Etc. I am also attaching a link of all of our online products for you to view. https://turbotax.intuit.com/personal-taxes/online/ Thank you Katie P. for your amazing patience and customer service!
Date published: 2022-02-12
Rated 5 out of 5 by from ez and helper everyone that I have spoken with has been so helpful and just great.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14184