TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from turbo tax is great Easy to understand and use. clear wording details checked and doubled checked. Able to edit more than once.
Date published: 2023-02-13
Rated 2 out of 5 by from Fees everywhere First, the fee for filing State Taxes was $39, then there is a $39 fee for filing using your return using your refund, and then the fee to use Turbo Tax was $39. Unexpected expenses when it's always been free for me.
Date published: 2023-02-13
Rated 5 out of 5 by from TurboTax is amazing It's always so easy to file my taxes. Been using it for almost 10 years and do not plan on going anywhere else to do them. TurboTax makes it very easy
Date published: 2023-02-13
Rated 5 out of 5 by from Another easy breezy Turbo Tax year! After several years of pain-free tax assistance, this year I had the need to speak to a representative. Nancy was amazing; friendly and very-helpful. I got through the whole process in under two hours.
Date published: 2023-02-13
Rated 2 out of 5 by from Turbo Tax is easy to use but they take too much $ I am a pregnant, single, working individual who was really looking forward to getting a little money with my return. Although filing was easy, by the time it came to pay I was charged almost half of what my return would be. It was disheartening after working on taxes for an hour seeing the refund you are entitled to be cut in half on top of charging $40 processing fee to take the cost out of your return.
Date published: 2023-02-13
Rated 5 out of 5 by from I hate filing state taxes Expensive but a necessary evil. Scott was AWSOME! thank you
Date published: 2023-02-13
Rated 5 out of 5 by from Thanks Xoxo I appreciate you guys so very much! Rock on Turbmax
Date published: 2023-02-13
Rated 3 out of 5 by from end result was good getting there was a nightmare! I couldn't figure out how to save my progress to I could come back to where I had been. Some instructions weren't clear. I wanted to e-file the federal return and mail the state return but couldn't find a box to indicate that.Maybe the Rapid pass thing was part of the problem.
Date published: 2023-02-13
Rated 5 out of 5 by from Great Excellent service I love Turbo Tax saves big fees from other services and Tyrbo tax has always helped me year around with a lot of tax questions. Thank you Turbo tax for making filing taxes easy.
Date published: 2023-02-13
Rated 5 out of 5 by from great app! it was quick and simple, a great program to use 10/10 will use again!
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 14184
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great Easy to understand and use. clear wording details checked and doubled checked. Able to edit more than once.
Date published: 2023-02-13
Rated 2 out of 5 by from Fees everywhere First, the fee for filing State Taxes was $39, then there is a $39 fee for filing using your return using your refund, and then the fee to use Turbo Tax was $39. Unexpected expenses when it's always been free for me.
Date published: 2023-02-13
Rated 5 out of 5 by from TurboTax is amazing It's always so easy to file my taxes. Been using it for almost 10 years and do not plan on going anywhere else to do them. TurboTax makes it very easy
Date published: 2023-02-13
Rated 5 out of 5 by from Another easy breezy Turbo Tax year! After several years of pain-free tax assistance, this year I had the need to speak to a representative. Nancy was amazing; friendly and very-helpful. I got through the whole process in under two hours.
Date published: 2023-02-13
Rated 2 out of 5 by from Turbo Tax is easy to use but they take too much $ I am a pregnant, single, working individual who was really looking forward to getting a little money with my return. Although filing was easy, by the time it came to pay I was charged almost half of what my return would be. It was disheartening after working on taxes for an hour seeing the refund you are entitled to be cut in half on top of charging $40 processing fee to take the cost out of your return.
Date published: 2023-02-13
Rated 5 out of 5 by from I hate filing state taxes Expensive but a necessary evil. Scott was AWSOME! thank you
Date published: 2023-02-13
Rated 5 out of 5 by from Thanks Xoxo I appreciate you guys so very much! Rock on Turbmax
Date published: 2023-02-13
Rated 3 out of 5 by from end result was good getting there was a nightmare! I couldn't figure out how to save my progress to I could come back to where I had been. Some instructions weren't clear. I wanted to e-file the federal return and mail the state return but couldn't find a box to indicate that.Maybe the Rapid pass thing was part of the problem.
Date published: 2023-02-13
Rated 5 out of 5 by from Great Excellent service I love Turbo Tax saves big fees from other services and Tyrbo tax has always helped me year around with a lot of tax questions. Thank you Turbo tax for making filing taxes easy.
Date published: 2023-02-13
Rated 5 out of 5 by from great app! it was quick and simple, a great program to use 10/10 will use again!
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 14184