TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from It is a good program It is a little confusing when entering ins info. High deductible?? I pray its roght
Date published: 2022-03-01
Rated 5 out of 5 by from Makes a difficult task easier We have been using TurboTax for years and overall, like it. There are sometimes things that take awhile to figure out, but I'm guessing that lies at the feet of our beloved IRS!
Date published: 2022-03-01
Rated 4 out of 5 by from TurboTax Business Does the Job Everything is mostly straight forward, but some item entries are missed in the dialogs. When the error check finds the missing items, it kicks you straight to the form with no explanation, etc. The generated K-1s on line 20 fill in alpha codes with * STMT and no amount. This generates errors in TurboTax Premium with no way to fix. One product's output should feed correctly into the next!
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome So fast, easy and it walked me thru everything. I should have been doing my taxes myself all these years. Hands down the best experience
Date published: 2022-03-01
Rated 5 out of 5 by from Great help Love TurboTax live. I upload all the docs and the expert does the rest.
Date published: 2022-03-01
Rated 3 out of 5 by from Paid more than I thought I thought it would be $39, then when I went to pay it was deluxe for $49 and added another $59 to do my state taxes. I don't remember having to pay that last year. All because I had unemployment my taxes are somehow complex. But should those in need be given more of a break. Will look into another option to file next year as I paid over $100.
Date published: 2022-03-01
Rated 5 out of 5 by from Low cost but big value Super easy to use and the service fees pay for themselves in peace of mind alone!
Date published: 2022-03-01
Rated 5 out of 5 by from Awesome service Perfect work highly recommended will return next year
Date published: 2022-03-01
Rated 4 out of 5 by from Problems with driver's license info Been using TurboTax for many years and never had any programming problems. This year when trying to add my driver's license date of birth and issue date it kept telling me that the dates were reversed. Used your help site and there was no workaround except to mark the entries, No date for the DOB and add the year only for the issue date. disappointing. Never had a problem with this before. Otherwise, everything seemed to work as usual. Bad programming.
Date published: 2022-03-01
Rated 1 out of 5 by from This is the 1st year having problems with turbo tX I've used turbo tax for the last 10 years I've never had a issue till this year. I used full service. I will do them myself next year. The lady this year was hard to get a hold of took days for response I am very disappointed. The lady who I got for full service last year was amazing she made time for me. Answered all my questions and wad quick about everything. This year was the opposite. So ill continue myself next year. Maybe try something new.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 14182
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It is a good program It is a little confusing when entering ins info. High deductible?? I pray its roght
Date published: 2022-03-01
Rated 5 out of 5 by from Makes a difficult task easier We have been using TurboTax for years and overall, like it. There are sometimes things that take awhile to figure out, but I'm guessing that lies at the feet of our beloved IRS!
Date published: 2022-03-01
Rated 4 out of 5 by from TurboTax Business Does the Job Everything is mostly straight forward, but some item entries are missed in the dialogs. When the error check finds the missing items, it kicks you straight to the form with no explanation, etc. The generated K-1s on line 20 fill in alpha codes with * STMT and no amount. This generates errors in TurboTax Premium with no way to fix. One product's output should feed correctly into the next!
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome So fast, easy and it walked me thru everything. I should have been doing my taxes myself all these years. Hands down the best experience
Date published: 2022-03-01
Rated 5 out of 5 by from Great help Love TurboTax live. I upload all the docs and the expert does the rest.
Date published: 2022-03-01
Rated 3 out of 5 by from Paid more than I thought I thought it would be $39, then when I went to pay it was deluxe for $49 and added another $59 to do my state taxes. I don't remember having to pay that last year. All because I had unemployment my taxes are somehow complex. But should those in need be given more of a break. Will look into another option to file next year as I paid over $100.
Date published: 2022-03-01
Rated 5 out of 5 by from Low cost but big value Super easy to use and the service fees pay for themselves in peace of mind alone!
Date published: 2022-03-01
Rated 5 out of 5 by from Awesome service Perfect work highly recommended will return next year
Date published: 2022-03-01
Rated 4 out of 5 by from Problems with driver's license info Been using TurboTax for many years and never had any programming problems. This year when trying to add my driver's license date of birth and issue date it kept telling me that the dates were reversed. Used your help site and there was no workaround except to mark the entries, No date for the DOB and add the year only for the issue date. disappointing. Never had a problem with this before. Otherwise, everything seemed to work as usual. Bad programming.
Date published: 2022-03-01
Rated 1 out of 5 by from This is the 1st year having problems with turbo tX I've used turbo tax for the last 10 years I've never had a issue till this year. I used full service. I will do them myself next year. The lady this year was hard to get a hold of took days for response I am very disappointed. The lady who I got for full service last year was amazing she made time for me. Answered all my questions and wad quick about everything. This year was the opposite. So ill continue myself next year. Maybe try something new.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 14182