TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from * 8 Years and Counting! Excellent product and easy to use. I always get the maximum refund and the guided menus effectively eliminate all the guesswork.
Date published: 2023-02-01
Rated 5 out of 5 by from turbotax makes it easy and fast! This year it was a year of change for me, financially and personally speaking. Turbo tax is always simple and easy to use and even thought this last years was complicated their format made it the best experience ever
Date published: 2023-02-01
Rated 5 out of 5 by from Super TurboTax Quick and easy. I did have a question along the way and connected with an expert on chat! Was able to find an answer. Later on I was called by another expert bc I needed to know where to file a specific form. Tbh I think I like the chat better than the call. And I chatted with someone bc I couldn’t get passed an error mark. He took the time to figure out what needed to be done! All three people I talked to were very professional.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy to use Very easy to use.fast only took an hour .thank you turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by from I enjoy everything about tubo tax... perfect Easy to understand.. fast time efficient.. very professional and they ask questions.. follow anf concerns or loop holes... explain why and why not .. excellent support ,,,, Thank you
Date published: 2023-02-01
Rated 5 out of 5 by from turbotax is amazing turbotax has been nothing but amazing, the live chat helpers really are a great help with helping you understand your taxes better.
Date published: 2023-02-01
Rated 5 out of 5 by from Went very smoothly! This was my first year doing taxes with SSA and was concerned about how it would work but with Turbo Tax it was a piece of cake! Thank you for being there.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is awesome Gianna and bernetta are awesome they are knowledgeable experienced communication was awesome tyvm
Date published: 2023-02-01
Rated 5 out of 5 by from Zhylon was wonderful Answered all of my questions and was happy to help walk me through the process
Date published: 2023-02-01
Rated 3 out of 5 by from Meh, too many hidden charges easy enough to file my taxes but for the second year in a row I've been unable to file without paying the 44 deluxe fee even though I selected to lowest rate.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1419
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from * 8 Years and Counting! Excellent product and easy to use. I always get the maximum refund and the guided menus effectively eliminate all the guesswork.
Date published: 2023-02-01
Rated 5 out of 5 by from turbotax makes it easy and fast! This year it was a year of change for me, financially and personally speaking. Turbo tax is always simple and easy to use and even thought this last years was complicated their format made it the best experience ever
Date published: 2023-02-01
Rated 5 out of 5 by from Super TurboTax Quick and easy. I did have a question along the way and connected with an expert on chat! Was able to find an answer. Later on I was called by another expert bc I needed to know where to file a specific form. Tbh I think I like the chat better than the call. And I chatted with someone bc I couldn’t get passed an error mark. He took the time to figure out what needed to be done! All three people I talked to were very professional.
Date published: 2023-02-01
Rated 5 out of 5 by from Easy to use Very easy to use.fast only took an hour .thank you turbo tax
Date published: 2023-02-01
Rated 5 out of 5 by from I enjoy everything about tubo tax... perfect Easy to understand.. fast time efficient.. very professional and they ask questions.. follow anf concerns or loop holes... explain why and why not .. excellent support ,,,, Thank you
Date published: 2023-02-01
Rated 5 out of 5 by from turbotax is amazing turbotax has been nothing but amazing, the live chat helpers really are a great help with helping you understand your taxes better.
Date published: 2023-02-01
Rated 5 out of 5 by from Went very smoothly! This was my first year doing taxes with SSA and was concerned about how it would work but with Turbo Tax it was a piece of cake! Thank you for being there.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is awesome Gianna and bernetta are awesome they are knowledgeable experienced communication was awesome tyvm
Date published: 2023-02-01
Rated 5 out of 5 by from Zhylon was wonderful Answered all of my questions and was happy to help walk me through the process
Date published: 2023-02-01
Rated 3 out of 5 by from Meh, too many hidden charges easy enough to file my taxes but for the second year in a row I've been unable to file without paying the 44 deluxe fee even though I selected to lowest rate.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 1419