TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 5 out of 5 by from Works I have never been forced to make a review before do not buy
Date published: 2021-02-13
Rated 5 out of 5 by from great turbo tax worked well for me and was easy to use. thank you
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is easy to use. The guide is easy to follow. The help prompts are well informing.
Date published: 2021-02-13
Rated 2 out of 5 by from Not great Says it's free but when you check out, it charges you.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax Review Easy to complete, Was able to get questions answered easily.
Date published: 2021-02-13
Rated 1 out of 5 by from Was very disappointed with turbo tax this year had to delete state and redo & pay another 40.00 to submit. total $80 to file not happy with what happened. Had to pay more than I wanted to.
Date published: 2021-02-13
Rated 4 out of 5 by from TurboTax is awesome Thank God I haven't had any problems with TurboTax out of 10yrs & more of filling my taxes with them.
Date published: 2021-02-13
Rated 1 out of 5 by from Fees and wait times I don't like how I was unaware of the turbotax states fee and the fee for option to pay for service with money from refund. I really should have been made aware of this beforehand in addition to knowing before getting to the literal end of filing my return. I also do not like at all that I opted to use the get live expert advice/help but all wait times were over an hour. I also ended up waiting more than 4 hours even after calling the number myself. I had to opt in to having someone call me...for a second time before finally connecting to someone. She was very helpful, but the nonsense preceding getting her help was too much. Both these things together not only deserve the one star rating but also are why I will never recommend this service to anyone moving forward.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy and informative Easy to use very informative couldn’t be happier taxes are done and on the way thanks turbo for such easy preparation
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax was easy! I recommend turbotax.com it is free quick and easy.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14178
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Works I have never been forced to make a review before do not buy
Date published: 2021-02-13
Rated 5 out of 5 by from great turbo tax worked well for me and was easy to use. thank you
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax is easy to use. The guide is easy to follow. The help prompts are well informing.
Date published: 2021-02-13
Rated 2 out of 5 by from Not great Says it's free but when you check out, it charges you.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo Tax Review Easy to complete, Was able to get questions answered easily.
Date published: 2021-02-13
Rated 1 out of 5 by from Was very disappointed with turbo tax this year had to delete state and redo & pay another 40.00 to submit. total $80 to file not happy with what happened. Had to pay more than I wanted to.
Date published: 2021-02-13
Rated 4 out of 5 by from TurboTax is awesome Thank God I haven't had any problems with TurboTax out of 10yrs & more of filling my taxes with them.
Date published: 2021-02-13
Rated 1 out of 5 by from Fees and wait times I don't like how I was unaware of the turbotax states fee and the fee for option to pay for service with money from refund. I really should have been made aware of this beforehand in addition to knowing before getting to the literal end of filing my return. I also do not like at all that I opted to use the get live expert advice/help but all wait times were over an hour. I also ended up waiting more than 4 hours even after calling the number myself. I had to opt in to having someone call me...for a second time before finally connecting to someone. She was very helpful, but the nonsense preceding getting her help was too much. Both these things together not only deserve the one star rating but also are why I will never recommend this service to anyone moving forward.
Date published: 2021-02-13
Rated 5 out of 5 by from Easy and informative Easy to use very informative couldn’t be happier taxes are done and on the way thanks turbo for such easy preparation
Date published: 2021-02-13
Rated 5 out of 5 by from TurboTax was easy! I recommend turbotax.com it is free quick and easy.
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14178