TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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TurboTax Online
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Rated 5 out of 5 by
Lbakkensen from
Super easy to use
Easy to use. I use turbo tax every year and always get it done early.
Date published: 2023-02-01
Rated 5 out of 5 by
JUEGBDY from
So easy
I have worked for a well-known competitor for many years and this is so easy no one should pay for their taxes to be done at an office again.
Date published: 2023-02-01
Rated 5 out of 5 by
Danny 131 from
Turbo Tax is fanastic
Thought I was going to have to go to tax person because sold our second home. But thought I would give turbo tax a shot first. It was great the walked me through the whole thing. Explained everything so I knew exactly what to do
Date published: 2023-02-01
Rated 5 out of 5 by
Love chico from
Turbotax
I LOVE filing with turbo tax they are so much help and they guide you throughout the entire process of fiming your taxes .... I do this every year it just so much easier and great benefits from this website .
Date published: 2023-02-01
Rated 5 out of 5 by
Shan12589 from
Easy User Friendly
I have been using TurboTax for years! Quick and user friendly.
Date published: 2023-02-01
Rated 5 out of 5 by
AC9868 from
TT is fast and simple
Its a great product. Turbo tax does what I need it to do!
Date published: 2023-02-01
Rated 5 out of 5 by
Lilygirl22 from
2022 return
Very easy to use. Would recommend to friends or family
Date published: 2023-02-01
Rated 5 out of 5 by
OO77 from
TURBO TAX IS AWESOME
Great, fast on point information. No second guessing, right info where you need it and when.
Date published: 2023-02-01
Rated 3 out of 5 by
Croll111 from
Not as hands off as we thought
Our tax preparer Rodger was great! Great wealth of knowledge for us. However the process was not as "hands off" as I would have liked. It still involved being on the phone for 2 hours instead of my inputting my own information for 2 hours. It was nice being reassured that we are not messing the process up.However, it would be nice to just submit paperwork and have it done like magic.
Date published: 2023-02-01
Rated 3 out of 5 by
Kerryo1019 from
Average
Last year I paid for extra help through the year. I tried to amend the last stimulus payment which turbotax kept saying I got... which I never did. I paid extra so it could get resolved the few times I reached out. It was wrong departments errors on the chats... I come back because repetition but I never feel I'm getting everything you I should be getting back. I tried to again amend the stimulus payment I never got but once I finished 1 issue the chat didn't wanna help with another... which I don't blame him... its hard to share the screen keep moving things around. I'd give him 4.5 outta 5 stars bc I think it's above him the issues.. Also $177 dollars when they advertise free but again it's impossible or very hard to get it free. It took me multiple attempts and issues and a month later I finally filed bc I gave up.. hopefully nothing happens bc i don't know it ill be back next year
All TurboTax® Offerings Reviews - Page 14177
Date published: 2023-02-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lbakkensen from
Super easy to use
Easy to use. I use turbo tax every year and always get it done early.
Date published: 2023-02-01
Rated 5 out of 5 by
JUEGBDY from
So easy
I have worked for a well-known competitor for many years and this is so easy no one should pay for their taxes to be done at an office again.
Date published: 2023-02-01
Rated 5 out of 5 by
Danny 131 from
Turbo Tax is fanastic
Thought I was going to have to go to tax person because sold our second home. But thought I would give turbo tax a shot first. It was great the walked me through the whole thing. Explained everything so I knew exactly what to do
Date published: 2023-02-01
Rated 5 out of 5 by
Love chico from
Turbotax
I LOVE filing with turbo tax they are so much help and they guide you throughout the entire process of fiming your taxes .... I do this every year it just so much easier and great benefits from this website .
Date published: 2023-02-01
Rated 5 out of 5 by
Shan12589 from
Easy User Friendly
I have been using TurboTax for years! Quick and user friendly.
Date published: 2023-02-01
Rated 5 out of 5 by
AC9868 from
TT is fast and simple
Its a great product. Turbo tax does what I need it to do!
Date published: 2023-02-01
Rated 5 out of 5 by
Lilygirl22 from
2022 return
Very easy to use. Would recommend to friends or family
Date published: 2023-02-01
Rated 5 out of 5 by
OO77 from
TURBO TAX IS AWESOME
Great, fast on point information. No second guessing, right info where you need it and when.
Date published: 2023-02-01
Rated 3 out of 5 by
Croll111 from
Not as hands off as we thought
Our tax preparer Rodger was great! Great wealth of knowledge for us. However the process was not as "hands off" as I would have liked. It still involved being on the phone for 2 hours instead of my inputting my own information for 2 hours. It was nice being reassured that we are not messing the process up.However, it would be nice to just submit paperwork and have it done like magic.
Date published: 2023-02-01
Rated 3 out of 5 by
Kerryo1019 from
Average
Last year I paid for extra help through the year. I tried to amend the last stimulus payment which turbotax kept saying I got... which I never did. I paid extra so it could get resolved the few times I reached out. It was wrong departments errors on the chats... I come back because repetition but I never feel I'm getting everything you I should be getting back. I tried to again amend the stimulus payment I never got but once I finished 1 issue the chat didn't wanna help with another... which I don't blame him... its hard to share the screen keep moving things around. I'd give him 4.5 outta 5 stars bc I think it's above him the issues.. Also $177 dollars when they advertise free but again it's impossible or very hard to get it free. It took me multiple attempts and issues and a month later I finally filed bc I gave up.. hopefully nothing happens bc i don't know it ill be back next year
All TurboTax® Offerings Reviews - Page 14177
Date published: 2023-02-01