TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax! Easy, Convenient Easy to follow steps and when it was rejected it told me what line to go to for it to be resolved
Date published: 2021-02-19
Rated 5 out of 5 by from very reliable It was easy to navigate and quick to file. I saw opportunities for deductions I never saw before.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax-2020 TurboTax is very convenient and easy to use. I will definitely recommend their products to all of my family and friends. TurboTax is great!
Date published: 2021-02-19
Rated 1 out of 5 by from TT in now too cumbersome to use too many glitches Purchased a disc at Costco that had a glitch that made it un -useable. From there it went down hill, I spent 1 hr 23 min on the phone with a tech that was unable to fix or override the glitch. So at the recommendation of the tech I purchased the online version that forced me to purchase a significantly more costly version twice!!!!! during the input process! The questions are asked over and over and over that it became extremely frustratng. I have had great experience over the last 9 year's using TT. This year's program was just plain horrible and not in any way user friendly
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy When I had a problem it helped me through it when you need something you can chat with them
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax js easy to use TurboTax is easy to use for the most part. The questions are mostly easy to understand and easy to fill out. There are a couple that are a bit confusing, but they didn't apply to me, so it wasn't an issue.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax. So fast and so easy to follow. Been using Turbo Tax for number of years. It is so convenient and so fast and accurate. I pay the $70 FOR THE ADVANCED AND IT IS PERFECT FOR MY STOCK CALCULATIONS. tHIS IS THE EASIEST YEAR BY FAR. eACH YEAR THEY GET BETTER AND BETTER.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy Easy to use. Simple instructions so I can file by myself
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome experience Thankful for the professionalism. I.ve trusted Turbo Tax for many years now.
Date published: 2021-02-19
Rated 4 out of 5 by from Easy Filing I've used TurboTax every year since I was 15. It's easy and gets the job done! I'm not a big fan of them continuing to upcharge me. I got all the way through with the lowest tier of paid version, but then had to buy up to include my measly capital gain on some stock sale. Aside from this upcharge I otherwise had a great experience!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14173
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax! Easy, Convenient Easy to follow steps and when it was rejected it told me what line to go to for it to be resolved
Date published: 2021-02-19
Rated 5 out of 5 by from very reliable It was easy to navigate and quick to file. I saw opportunities for deductions I never saw before.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax-2020 TurboTax is very convenient and easy to use. I will definitely recommend their products to all of my family and friends. TurboTax is great!
Date published: 2021-02-19
Rated 1 out of 5 by from TT in now too cumbersome to use too many glitches Purchased a disc at Costco that had a glitch that made it un -useable. From there it went down hill, I spent 1 hr 23 min on the phone with a tech that was unable to fix or override the glitch. So at the recommendation of the tech I purchased the online version that forced me to purchase a significantly more costly version twice!!!!! during the input process! The questions are asked over and over and over that it became extremely frustratng. I have had great experience over the last 9 year's using TT. This year's program was just plain horrible and not in any way user friendly
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy When I had a problem it helped me through it when you need something you can chat with them
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax js easy to use TurboTax is easy to use for the most part. The questions are mostly easy to understand and easy to fill out. There are a couple that are a bit confusing, but they didn't apply to me, so it wasn't an issue.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax. So fast and so easy to follow. Been using Turbo Tax for number of years. It is so convenient and so fast and accurate. I pay the $70 FOR THE ADVANCED AND IT IS PERFECT FOR MY STOCK CALCULATIONS. tHIS IS THE EASIEST YEAR BY FAR. eACH YEAR THEY GET BETTER AND BETTER.
Date published: 2021-02-19
Rated 5 out of 5 by from So easy Easy to use. Simple instructions so I can file by myself
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome experience Thankful for the professionalism. I.ve trusted Turbo Tax for many years now.
Date published: 2021-02-19
Rated 4 out of 5 by from Easy Filing I've used TurboTax every year since I was 15. It's easy and gets the job done! I'm not a big fan of them continuing to upcharge me. I got all the way through with the lowest tier of paid version, but then had to buy up to include my measly capital gain on some stock sale. Aside from this upcharge I otherwise had a great experience!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14173