TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to use I've had a great experience with TurboTax and it is easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Walinda was fantastic! I filed my income tax and my state tax was rejected. I called and spoke to Walinda and reviewed my taxes and cleared up the error in less than 15 mins. Very kind and professional.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome turbo tax was very helpful when filling out my forms and helping me with my 1095a
Date published: 2021-02-19
Rated 5 out of 5 by from very easy to understand i did the free program and it was great. Last time i did my own taxes was over 256 yrs ago due to my deductions. this was so easy but took me a while because i took my time and quadruple checked to make sure i got everything right. Overall it was very simple to understand and it does give you the preview before you move forward so you can make corrections
Date published: 2021-02-19
Rated 5 out of 5 by from Have used Turbo Tax for 8 years. Doing taxes can be stressful, however; Turbo Tax is user friendly and easy to understand.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy squeezy lemon peazy User friendly and easy to file both state and federal to say the least.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Is Awesome!! Great Experience !, Very Easy to use and such a great program. Been using them for 5 years now
Date published: 2021-02-19
Rated 1 out of 5 by from Horrible This year's version of TurboTax is horrible premier. Glitches, state rejection twice. Not happy after 9 years with you. Considering another option next year.
Date published: 2021-02-19
Rated 3 out of 5 by from I had some problems I had a problem with my AGI being wrong. Although the tech i spoke with was great she did not know how to remedy the problem. Turbo tax should make sure that their techs are updated on things frequently. My 2019 taxes were not processed because of a HC form I didn't receive from Massachusetts. So when i put in my AGI for last year it did not recognize it. I had to call the IRS to find out how to file this years taxes. Now I know that if a prior years taxes have not been processed the IRS has "0" as that years AGI. Also when i tried to amend my 2019 taxes the turbo tax software doubled what I owed for penalty of going over my allotted tax credits. I had to delete the amended forms and reconfigure the numbers. There is a major glitch in the program because after I deleted the amended form the tax I owed was actually the correct number that I figured out on paper. I don't know the exact problem is, because when i reviewed the 1095A form it didn't show that it was in 2x but the amount I owed somehow doubled. My taxes now owed because of the health care credits is $1,345 but before I deleted the form 1095A and re-ran the forms turbo tax had me owing $2,690. BEWARE and BE CAREFUL! Double check everything! I am usually very happy with turbo tax but last years and this years taxes have been a mess. I paid for deluxe last year but my taxes are still not done and nobody knows the answer to why the software did what it did.
Date published: 2021-02-19
Rated 5 out of 5 by from Always Make It Easy I really like that they make it easy for people like me that don't have a lot going on. The prompting so I can just enter information as I go. I also like that they ask you for things you may not even consider. Great Product. I'm a loyal customer!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14172
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is easy to use I've had a great experience with TurboTax and it is easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Walinda was fantastic! I filed my income tax and my state tax was rejected. I called and spoke to Walinda and reviewed my taxes and cleared up the error in less than 15 mins. Very kind and professional.
Date published: 2021-02-19
Rated 5 out of 5 by from turbo tax is awesome turbo tax was very helpful when filling out my forms and helping me with my 1095a
Date published: 2021-02-19
Rated 5 out of 5 by from very easy to understand i did the free program and it was great. Last time i did my own taxes was over 256 yrs ago due to my deductions. this was so easy but took me a while because i took my time and quadruple checked to make sure i got everything right. Overall it was very simple to understand and it does give you the preview before you move forward so you can make corrections
Date published: 2021-02-19
Rated 5 out of 5 by from Have used Turbo Tax for 8 years. Doing taxes can be stressful, however; Turbo Tax is user friendly and easy to understand.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy squeezy lemon peazy User friendly and easy to file both state and federal to say the least.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Is Awesome!! Great Experience !, Very Easy to use and such a great program. Been using them for 5 years now
Date published: 2021-02-19
Rated 1 out of 5 by from Horrible This year's version of TurboTax is horrible premier. Glitches, state rejection twice. Not happy after 9 years with you. Considering another option next year.
Date published: 2021-02-19
Rated 3 out of 5 by from I had some problems I had a problem with my AGI being wrong. Although the tech i spoke with was great she did not know how to remedy the problem. Turbo tax should make sure that their techs are updated on things frequently. My 2019 taxes were not processed because of a HC form I didn't receive from Massachusetts. So when i put in my AGI for last year it did not recognize it. I had to call the IRS to find out how to file this years taxes. Now I know that if a prior years taxes have not been processed the IRS has "0" as that years AGI. Also when i tried to amend my 2019 taxes the turbo tax software doubled what I owed for penalty of going over my allotted tax credits. I had to delete the amended forms and reconfigure the numbers. There is a major glitch in the program because after I deleted the amended form the tax I owed was actually the correct number that I figured out on paper. I don't know the exact problem is, because when i reviewed the 1095A form it didn't show that it was in 2x but the amount I owed somehow doubled. My taxes now owed because of the health care credits is $1,345 but before I deleted the form 1095A and re-ran the forms turbo tax had me owing $2,690. BEWARE and BE CAREFUL! Double check everything! I am usually very happy with turbo tax but last years and this years taxes have been a mess. I paid for deluxe last year but my taxes are still not done and nobody knows the answer to why the software did what it did.
Date published: 2021-02-19
Rated 5 out of 5 by from Always Make It Easy I really like that they make it easy for people like me that don't have a lot going on. The prompting so I can just enter information as I go. I also like that they ask you for things you may not even consider. Great Product. I'm a loyal customer!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14172