TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Extremely confusing. Errors aren't explained well I used this software last year and it was fine. This year was a nightmare. I kept getting the same errors and then different errors that were not explained very well. I had to call 6 times! I was on hold for 4 1/2 hours during the 6 calls. I was hoping to get a refund but it doesn't appear that will happen.
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax is great I really like turbotax. The filing is simple, easy and hassle free. The only disappointment is that the cost keeps going up and there should be a way to change your turbotax product without having to clear the entire return and start over.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is great I did engage with turbo tax experts. The two CPA's were very good but it took Pashion to fully solve the problem
Date published: 2022-02-18
Rated 5 out of 5 by from awesome service excellant will recommend this service to friends and family
Date published: 2022-02-18
Rated 5 out of 5 by from TURBOTAX IS AMAZING IT IS SO EASY AND ORGANIZED. ANYONE CAN USE IT FROM FIRST TIME TAX PAYERS TO MORE EXPERIENCED.
Date published: 2022-02-18
Rated 5 out of 5 by from Seven Plus Years and Goinng We have been using Turbo Tax for the last 7 years. Easy to use, very helpful when needed. Will continue to use Turbo Tax!
Date published: 2022-02-18
Rated 5 out of 5 by from Very user friendly I used turbo tax last year! Very easy to use and reasonably priced
Date published: 2022-02-18
Rated 5 out of 5 by from it was decent it was fine i had a little but of trouble at first but figured it out
Date published: 2022-02-18
Rated 5 out of 5 by from Es increible Muy buen servicio excellente buena attention y buena precentacio
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax was easy to use I enjoyed using Turbo Tax for the first time by myself. I normally use a tax service but this made it easy for me to do in the comfort of my own home without an appointment.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 14172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Extremely confusing. Errors aren't explained well I used this software last year and it was fine. This year was a nightmare. I kept getting the same errors and then different errors that were not explained very well. I had to call 6 times! I was on hold for 4 1/2 hours during the 6 calls. I was hoping to get a refund but it doesn't appear that will happen.
Date published: 2022-02-18
Rated 4 out of 5 by from TurboTax is great I really like turbotax. The filing is simple, easy and hassle free. The only disappointment is that the cost keeps going up and there should be a way to change your turbotax product without having to clear the entire return and start over.
Date published: 2022-02-18
Rated 5 out of 5 by from Turbo tax is great I did engage with turbo tax experts. The two CPA's were very good but it took Pashion to fully solve the problem
Date published: 2022-02-18
Rated 5 out of 5 by from awesome service excellant will recommend this service to friends and family
Date published: 2022-02-18
Rated 5 out of 5 by from TURBOTAX IS AMAZING IT IS SO EASY AND ORGANIZED. ANYONE CAN USE IT FROM FIRST TIME TAX PAYERS TO MORE EXPERIENCED.
Date published: 2022-02-18
Rated 5 out of 5 by from Seven Plus Years and Goinng We have been using Turbo Tax for the last 7 years. Easy to use, very helpful when needed. Will continue to use Turbo Tax!
Date published: 2022-02-18
Rated 5 out of 5 by from Very user friendly I used turbo tax last year! Very easy to use and reasonably priced
Date published: 2022-02-18
Rated 5 out of 5 by from it was decent it was fine i had a little but of trouble at first but figured it out
Date published: 2022-02-18
Rated 5 out of 5 by from Es increible Muy buen servicio excellente buena attention y buena precentacio
Date published: 2022-02-18
Rated 5 out of 5 by from TurboTax was easy to use I enjoyed using Turbo Tax for the first time by myself. I normally use a tax service but this made it easy for me to do in the comfort of my own home without an appointment.
Date published: 2022-02-18
All TurboTax® Offerings Reviews - Page 14172