TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax experts Live response was fast and affective . Not frustrating or stressful
Date published: 2023-02-12
Rated 5 out of 5 by from Very user friendly Live expert was very helpful. Very user friendly. Safe
Date published: 2023-02-12
Rated 5 out of 5 by from It was great! I had help along the way when I needed it from a live agent.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbotax is awesome! Been with yall for 6 years. It's so easy to work with the online service.
Date published: 2023-02-12
Rated 2 out of 5 by from Turbo Tax Deluxe Needs to be easier way to hard and it is confusing
Date published: 2023-02-12
Rated 1 out of 5 by from NYState tax error reporeted is incorrect I filed my Federal and NY State returns but Turbo tax reported erros in three 1099-R forms regarding entry box 14 for state taxes. The Turbotax review said the values enter were wrong BUT the values for ALL THREE 1099-R forms was correct as on my paper copies!!! So I had to mail-file my NY State return but TurboTax allowed me to Efile the Federal Return (found no errors)
Date published: 2023-02-12
Rated 2 out of 5 by from I got mixed feelings The reason why I rated 2 stars is because I have refiled my taxes over and over i think its been 5 times maybe. I am tired of revising and refiling every time i do there is an issue to fix errors. I dont have my 2021 tax return I filed with hrblock and I cant get into my acct to print it off! Im gonna give up if yall keep rejecting my efiles.
Date published: 2023-02-12
Rated 3 out of 5 by from Turbo tax is improving, but can be better. Turbotax should be able to refer to the previous year's taxes and then ask about estimated tax prepayments. Even better if it was automatically entered.
Date published: 2023-02-12
Rated 1 out of 5 by from Annoying Service Filing taxes should be easy and free, not something lobbied so I have to pay $108 for get $65 back.
Date published: 2023-02-12
Rated 5 out of 5 by from 2022 tax returns Good product. Consistent. Offers helpful tips and review aspects.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14159
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax experts Live response was fast and affective . Not frustrating or stressful
Date published: 2023-02-12
Rated 5 out of 5 by from Very user friendly Live expert was very helpful. Very user friendly. Safe
Date published: 2023-02-12
Rated 5 out of 5 by from It was great! I had help along the way when I needed it from a live agent.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbotax is awesome! Been with yall for 6 years. It's so easy to work with the online service.
Date published: 2023-02-12
Rated 2 out of 5 by from Turbo Tax Deluxe Needs to be easier way to hard and it is confusing
Date published: 2023-02-12
Rated 1 out of 5 by from NYState tax error reporeted is incorrect I filed my Federal and NY State returns but Turbo tax reported erros in three 1099-R forms regarding entry box 14 for state taxes. The Turbotax review said the values enter were wrong BUT the values for ALL THREE 1099-R forms was correct as on my paper copies!!! So I had to mail-file my NY State return but TurboTax allowed me to Efile the Federal Return (found no errors)
Date published: 2023-02-12
Rated 2 out of 5 by from I got mixed feelings The reason why I rated 2 stars is because I have refiled my taxes over and over i think its been 5 times maybe. I am tired of revising and refiling every time i do there is an issue to fix errors. I dont have my 2021 tax return I filed with hrblock and I cant get into my acct to print it off! Im gonna give up if yall keep rejecting my efiles.
Date published: 2023-02-12
Rated 3 out of 5 by from Turbo tax is improving, but can be better. Turbotax should be able to refer to the previous year's taxes and then ask about estimated tax prepayments. Even better if it was automatically entered.
Date published: 2023-02-12
Rated 1 out of 5 by from Annoying Service Filing taxes should be easy and free, not something lobbied so I have to pay $108 for get $65 back.
Date published: 2023-02-12
Rated 5 out of 5 by from 2022 tax returns Good product. Consistent. Offers helpful tips and review aspects.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14159