TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
jkri219 from
Won't let you simply downgrade
I was recommended last year to use premier and didn't see any difference in quality. This year would let me go back to basic turbo tax though I did my parents taxes which were more complex than mine under a cheaper plan. Convenience of doing turbo tax every year and readily having last years info is nice but having to pay more for the same result may pull me toward a new tax platform next year.
Date published: 2022-02-26
Rated 1 out of 5 by
turbotaxvbad from
Not what it used to be
I used to pay very little to file my takes, this year I payed 3 times as much due to hidden fees. I will look elsewhere next tax season
Date published: 2022-02-26
Rated 1 out of 5 by
TyM01 from
Disappointed Customer
While the product is so so. I contacted the service regarding the commercial to offer services for free. After several days of phone tag I was able to work with a representative who sent me a service code that I expected to allow me to file my simple return for free and that was not the case. Because a $20 deduction was being offered it did not remove anything from the remaining fee and I still had to pay $39 to file my simple return. As a single person with no children the offer of free is misleading and I will be looking to pursue other avenues to file my returns in the future unless my status changes.
Date published: 2022-02-26
Rated 5 out of 5 by
Rambo3434 from
TurboTax is awesome
Very easy. Informative. And was simple. So I would recommend turbo tax to everyone
Date published: 2022-02-26
Rated 5 out of 5 by
Melissa1alva from
The best service!!!
I had to get live help from a tax expert and she was amazing!
Date published: 2022-02-26
Rated 5 out of 5 by
Ot7yook from
It's great!
It's great! I was mad that I had to pay for the turbo tax upgrade but that's fine.
Date published: 2022-02-26
Rated 5 out of 5 by
Havital from
Turbo tax is amazing
I'm extremely happy with the work my tax prep did and I am truly grateful
Date published: 2022-02-26
Rated 5 out of 5 by
Kelseyk1234 from
Thank you
Very convenient and free! Was able complete without getting annoyed!
Date published: 2022-02-26
Rated 5 out of 5 by
JWBHM from
Turbo Tax is great as usual
No Problem. Wish efile was free for State as well as Fedral tax submission.
Date published: 2022-02-26
Rated 5 out of 5 by
charlotte29 from
turbo tax is the best
i have been using turbo tax for years and i have always had a good experience
All TurboTax® Offerings Reviews - Page 14151
Date published: 2022-02-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jkri219 from
Won't let you simply downgrade
I was recommended last year to use premier and didn't see any difference in quality. This year would let me go back to basic turbo tax though I did my parents taxes which were more complex than mine under a cheaper plan. Convenience of doing turbo tax every year and readily having last years info is nice but having to pay more for the same result may pull me toward a new tax platform next year.
Date published: 2022-02-26
Rated 1 out of 5 by
turbotaxvbad from
Not what it used to be
I used to pay very little to file my takes, this year I payed 3 times as much due to hidden fees. I will look elsewhere next tax season
Date published: 2022-02-26
Rated 1 out of 5 by
TyM01 from
Disappointed Customer
While the product is so so. I contacted the service regarding the commercial to offer services for free. After several days of phone tag I was able to work with a representative who sent me a service code that I expected to allow me to file my simple return for free and that was not the case. Because a $20 deduction was being offered it did not remove anything from the remaining fee and I still had to pay $39 to file my simple return. As a single person with no children the offer of free is misleading and I will be looking to pursue other avenues to file my returns in the future unless my status changes.
Date published: 2022-02-26
Rated 5 out of 5 by
Rambo3434 from
TurboTax is awesome
Very easy. Informative. And was simple. So I would recommend turbo tax to everyone
Date published: 2022-02-26
Rated 5 out of 5 by
Melissa1alva from
The best service!!!
I had to get live help from a tax expert and she was amazing!
Date published: 2022-02-26
Rated 5 out of 5 by
Ot7yook from
It's great!
It's great! I was mad that I had to pay for the turbo tax upgrade but that's fine.
Date published: 2022-02-26
Rated 5 out of 5 by
Havital from
Turbo tax is amazing
I'm extremely happy with the work my tax prep did and I am truly grateful
Date published: 2022-02-26
Rated 5 out of 5 by
Kelseyk1234 from
Thank you
Very convenient and free! Was able complete without getting annoyed!
Date published: 2022-02-26
Rated 5 out of 5 by
JWBHM from
Turbo Tax is great as usual
No Problem. Wish efile was free for State as well as Fedral tax submission.
Date published: 2022-02-26
Rated 5 out of 5 by
charlotte29 from
turbo tax is the best
i have been using turbo tax for years and i have always had a good experience
All TurboTax® Offerings Reviews - Page 14151
Date published: 2022-02-26