TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Prior year tax prep
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Nikki0143 from
Love u guys . Thank you for making it easy for me
Every time need help its fixed in seconds. Your amazing. Thank you .
Date published: 2021-02-13
Rated 4 out of 5 by
Dogra from
Woe unto you who forget your Turbotax.com password
In general, I love Turbotax. But, every year when it comes time to file my state taxes I have to log into Turbotax.com to pay for e filing of the state tax return. Turbotax takes me to a unique portal that Google chrome does not recognize as being Turbotax.com and so won't automatically fill in the username or password. Then, when I go to the chrome password keychain and either try to copy or look at the saved password there, Windows gets involved and wants me to enter my Windows username and password. By now you have likely ascertained that I am not an avid record keeper for usernames and passwords. Only after I have somehow figured out my Windows username and password can I finally copy and paste the correct Turbotax.com password into the state return payment portal. Now, lest you think I over dramatize - don't even get me started on the captcha hell that Turbotax puts you through should you elect to reset your password at their site. You'll be reduced to questioning 'just what constitutes a traffic light - the illuminated light lens, or the case of the traffic light'. And this is all because I want to pay Turbotax $20 to e file my state return. Through their use of these kinds of fire hoops, Turbotax actually defeats their apparent intent of protecting me and incentivizes me to start using much more easy to defeat passwords. C'mon, Turbotax, stop tormenting me when I just want to do business with you! Of course, I promise to start keeping better track of my password - next year.
Date published: 2021-02-13
Rated 4 out of 5 by
Peppermont from
Pretty easy to use but too expensive
Had mortgage info that I did not confirm for this year but did not remove with total interest amount. I had to go back to manually remove
Date published: 2021-02-13
Rated 5 out of 5 by
msrodgers from
Couldn't do it on my own without TurboTax
I had a number of unique tax impacts in 2020 and TT made it so easy to navigate thru reporting those impacts. Not to mention the great live chats with tax experts to verify what I was doing was correct....always helps to walk thru my entries with an expert to give peace of mind. THANK YOU TurboTax!
Date published: 2021-02-13
Rated 5 out of 5 by
Kayla826 from
I love turbotax!
Turbotax makes filing super easy and accessible! I file with them every year!
Date published: 2021-02-13
Rated 3 out of 5 by
Lieu29 from
Turbo Tax was frustrating to use this year!
I've been using TurboTax to do my taxes for 20+ years. For some reason this year it kept asking me to "fix issues". When I was prompted to fix those issues, I kept finding that previously entered information was now blank. It's a pain in the butt as it is to do taxes without having to enter your information 2 or 3 times.
Date published: 2021-02-13
Rated 5 out of 5 by
SUSIEMC08 from
SUPER EASY
AS A REPEAT USER IT WAS EVEN MORE EASIER TO USE. FORGET HR BLOCK AND THEM. THIS IS THE BEST
Date published: 2021-02-13
Rated 5 out of 5 by
ronbo009 from
I LOVE TURBO TAX
I have been using your product 15+ years now and will continue to do so.
Date published: 2021-02-13
Rated 4 out of 5 by
Equeen from
Its convenient
The process is pretty easy. I had some questions about things but overall I like turbo. The only thing I didn't like is it charges double for using my return to pay for the filing.
Date published: 2021-02-13
Rated 5 out of 5 by
RoniS70 from
This was so EASY!!!!
I have never really done taxes before. I always take mine and have them done. My teenage son doesn't get enough back to justify paying to have his taxes done. So I decided to do them myself. I didn't think it was going to be this easy. Turbotax walked me through each step. I am going to start doing my own taxes now!!!
All TurboTax® Offerings Reviews - Page 14148
Date published: 2021-02-13
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Nikki0143 from
Love u guys . Thank you for making it easy for me
Every time need help its fixed in seconds. Your amazing. Thank you .
Date published: 2021-02-13
Rated 4 out of 5 by
Dogra from
Woe unto you who forget your Turbotax.com password
In general, I love Turbotax. But, every year when it comes time to file my state taxes I have to log into Turbotax.com to pay for e filing of the state tax return. Turbotax takes me to a unique portal that Google chrome does not recognize as being Turbotax.com and so won't automatically fill in the username or password. Then, when I go to the chrome password keychain and either try to copy or look at the saved password there, Windows gets involved and wants me to enter my Windows username and password. By now you have likely ascertained that I am not an avid record keeper for usernames and passwords. Only after I have somehow figured out my Windows username and password can I finally copy and paste the correct Turbotax.com password into the state return payment portal. Now, lest you think I over dramatize - don't even get me started on the captcha hell that Turbotax puts you through should you elect to reset your password at their site. You'll be reduced to questioning 'just what constitutes a traffic light - the illuminated light lens, or the case of the traffic light'. And this is all because I want to pay Turbotax $20 to e file my state return. Through their use of these kinds of fire hoops, Turbotax actually defeats their apparent intent of protecting me and incentivizes me to start using much more easy to defeat passwords. C'mon, Turbotax, stop tormenting me when I just want to do business with you! Of course, I promise to start keeping better track of my password - next year.
Date published: 2021-02-13
Rated 4 out of 5 by
Peppermont from
Pretty easy to use but too expensive
Had mortgage info that I did not confirm for this year but did not remove with total interest amount. I had to go back to manually remove
Date published: 2021-02-13
Rated 5 out of 5 by
msrodgers from
Couldn't do it on my own without TurboTax
I had a number of unique tax impacts in 2020 and TT made it so easy to navigate thru reporting those impacts. Not to mention the great live chats with tax experts to verify what I was doing was correct....always helps to walk thru my entries with an expert to give peace of mind. THANK YOU TurboTax!
Date published: 2021-02-13
Rated 5 out of 5 by
Kayla826 from
I love turbotax!
Turbotax makes filing super easy and accessible! I file with them every year!
Date published: 2021-02-13
Rated 3 out of 5 by
Lieu29 from
Turbo Tax was frustrating to use this year!
I've been using TurboTax to do my taxes for 20+ years. For some reason this year it kept asking me to "fix issues". When I was prompted to fix those issues, I kept finding that previously entered information was now blank. It's a pain in the butt as it is to do taxes without having to enter your information 2 or 3 times.
Date published: 2021-02-13
Rated 5 out of 5 by
SUSIEMC08 from
SUPER EASY
AS A REPEAT USER IT WAS EVEN MORE EASIER TO USE. FORGET HR BLOCK AND THEM. THIS IS THE BEST
Date published: 2021-02-13
Rated 5 out of 5 by
ronbo009 from
I LOVE TURBO TAX
I have been using your product 15+ years now and will continue to do so.
Date published: 2021-02-13
Rated 4 out of 5 by
Equeen from
Its convenient
The process is pretty easy. I had some questions about things but overall I like turbo. The only thing I didn't like is it charges double for using my return to pay for the filing.
Date published: 2021-02-13
Rated 5 out of 5 by
RoniS70 from
This was so EASY!!!!
I have never really done taxes before. I always take mine and have them done. My teenage son doesn't get enough back to justify paying to have his taxes done. So I decided to do them myself. I didn't think it was going to be this easy. Turbotax walked me through each step. I am going to start doing my own taxes now!!!
All TurboTax® Offerings Reviews - Page 14148
Date published: 2021-02-13