TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax review Keenya was incredible!! She spent almost 2 hours with me and worked hard to get me all of my refund money. She was incredibly patient on a Saturday evening 5pm. This was my first time filing taxes after my divorce and she as so incredibly thorough and patient.
Date published: 2022-03-02
Rated 5 out of 5 by from Great customer service Louise was very accommodating and patient with what I needed to file my taxes correctly. Taxes aren’t hard to do when you have the right help.
Date published: 2022-03-02
Rated 5 out of 5 by from Awsome Easy to do. I highly recommend to anyone. Thank You
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome service We utilized the full service program and it was very easy to complete our return
Date published: 2022-03-02
Rated 4 out of 5 by from Turbotax was helpful. I struggled somewhat with doing the taxes for 2021, but received helpful hints from Turbo Tax.
Date published: 2022-03-02
Rated 3 out of 5 by from DEFINITELY MORLE CHALLENGING THAN PREVIOUS YEARS I found doing my granddaughter's return much more challenging than prior years. I attribute much of this to the changing tax laws but Turbo Tax definitely did not make it easy. One area was putting in her family leave payments. Turbo Tax kept trying to put the income to a Schedule C or F. Only after going online did I finally solve the problem. Thankfully I do tax returns for a living and knew to challenge where they were trying to put it. I can't imagine the average person being able to do their return correctly without better explanations to this and other areas in the returns that changed this year.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is extremely easy to use! The communication and responsiveness were nothing short of excellent!
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is amazing The person I had was very communicative and patient. Super happy with my service!
Date published: 2022-03-02
Rated 5 out of 5 by from Louise made this process amazing! She was able to complete everything quickly. All of my information was reviewed in a timely manner, my questions were answered clearly. Louise was kind and professional. I would definitely love to come back
Date published: 2022-03-02
Rated 4 out of 5 by from Expensive Easy Becoming more expensive than competitors. Easy to use
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 14147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax review Keenya was incredible!! She spent almost 2 hours with me and worked hard to get me all of my refund money. She was incredibly patient on a Saturday evening 5pm. This was my first time filing taxes after my divorce and she as so incredibly thorough and patient.
Date published: 2022-03-02
Rated 5 out of 5 by from Great customer service Louise was very accommodating and patient with what I needed to file my taxes correctly. Taxes aren’t hard to do when you have the right help.
Date published: 2022-03-02
Rated 5 out of 5 by from Awsome Easy to do. I highly recommend to anyone. Thank You
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome service We utilized the full service program and it was very easy to complete our return
Date published: 2022-03-02
Rated 4 out of 5 by from Turbotax was helpful. I struggled somewhat with doing the taxes for 2021, but received helpful hints from Turbo Tax.
Date published: 2022-03-02
Rated 3 out of 5 by from DEFINITELY MORLE CHALLENGING THAN PREVIOUS YEARS I found doing my granddaughter's return much more challenging than prior years. I attribute much of this to the changing tax laws but Turbo Tax definitely did not make it easy. One area was putting in her family leave payments. Turbo Tax kept trying to put the income to a Schedule C or F. Only after going online did I finally solve the problem. Thankfully I do tax returns for a living and knew to challenge where they were trying to put it. I can't imagine the average person being able to do their return correctly without better explanations to this and other areas in the returns that changed this year.
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is extremely easy to use! The communication and responsiveness were nothing short of excellent!
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is amazing The person I had was very communicative and patient. Super happy with my service!
Date published: 2022-03-02
Rated 5 out of 5 by from Louise made this process amazing! She was able to complete everything quickly. All of my information was reviewed in a timely manner, my questions were answered clearly. Louise was kind and professional. I would definitely love to come back
Date published: 2022-03-02
Rated 4 out of 5 by from Expensive Easy Becoming more expensive than competitors. Easy to use
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 14147