TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Great Everything was easy to get to and I didn’t have any trouble signing!
Date published: 2021-02-19
Rated 3 out of 5 by from a lot more complicated this year Total disappointment with TurboTax 2020. after many year using Turbo Tax, this year was very disappointed. But the representative Shondra did an amazing job, she was very knowledgeable, respectful, patience, and after an hour she was able to solve the issue.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax makes my anxiety less when filiing. I needed help this year, and Kelsi was very helpful and quick to respond.
Date published: 2021-02-19
Rated 3 out of 5 by from I felt this tax season turbo tax confused me. I started filing my taxes and went to claim my stocks it directed me to log into robinhood to upload tax documents. I went to log on and found out robinhood did not have the tax documents ready. When they were ready I went back to turbo tax to finish my return, now suddenly I had to upgrade to premium to access the same page I had previosly accessed for free.
Date published: 2021-02-19
Rated 4 out of 5 by from Thanks for help I enjoyed the ease of the instruction. made everything simple and clear
Date published: 2021-02-19
Rated 5 out of 5 by from Great features ALOT EASIER THEN FILING PAPER.....THANK YOU AND GOD BLESS
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome Did this mostly on my own with a little help from husband. Fairly easy with a little confusion but mostly satisfactory. Would definitely recommend you.
Date published: 2021-02-19
Rated 5 out of 5 by from Makes it easy enough for me to do our taxes I've been using this for a few years to avoid giving my paltry returns mostly to a tax place. I thought it would be too difficult but it clearly walks you through the forms and questions. Saves money and time.
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME EXPERIENCE VERY EASY AND INFORMING. GOOD ON EVERY LEVEL. I WOULD RECOMMEND TO ANYONE
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is an awesome product Turbo tax is really simple and easy to use. My entire family has used this product for years to prepare their taxes.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Everything was easy to get to and I didn’t have any trouble signing!
Date published: 2021-02-19
Rated 3 out of 5 by from a lot more complicated this year Total disappointment with TurboTax 2020. after many year using Turbo Tax, this year was very disappointed. But the representative Shondra did an amazing job, she was very knowledgeable, respectful, patience, and after an hour she was able to solve the issue.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax makes my anxiety less when filiing. I needed help this year, and Kelsi was very helpful and quick to respond.
Date published: 2021-02-19
Rated 3 out of 5 by from I felt this tax season turbo tax confused me. I started filing my taxes and went to claim my stocks it directed me to log into robinhood to upload tax documents. I went to log on and found out robinhood did not have the tax documents ready. When they were ready I went back to turbo tax to finish my return, now suddenly I had to upgrade to premium to access the same page I had previosly accessed for free.
Date published: 2021-02-19
Rated 4 out of 5 by from Thanks for help I enjoyed the ease of the instruction. made everything simple and clear
Date published: 2021-02-19
Rated 5 out of 5 by from Great features ALOT EASIER THEN FILING PAPER.....THANK YOU AND GOD BLESS
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is awesome Did this mostly on my own with a little help from husband. Fairly easy with a little confusion but mostly satisfactory. Would definitely recommend you.
Date published: 2021-02-19
Rated 5 out of 5 by from Makes it easy enough for me to do our taxes I've been using this for a few years to avoid giving my paltry returns mostly to a tax place. I thought it would be too difficult but it clearly walks you through the forms and questions. Saves money and time.
Date published: 2021-02-19
Rated 5 out of 5 by from AWESOME EXPERIENCE VERY EASY AND INFORMING. GOOD ON EVERY LEVEL. I WOULD RECOMMEND TO ANYONE
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is an awesome product Turbo tax is really simple and easy to use. My entire family has used this product for years to prepare their taxes.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14145