TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Good Experience Everything went well until I got to the point where I had to enter information on a specific stock trade. At that point, all day, the turbotax website froze. I could not enter any information, only go back and try again. Finally, after dozens of attempts I was able to enter the information and move forward.
Date published: 2021-02-19
Rated 1 out of 5 by from What happened Usually have nothing but good things to say about turbotax, but this year there’s just been ISSUE after ISSUE with the site this time, and the customer support people don’t seem to be trained in helping most issues so it literally just continues to be an issue and it’s insane.
Date published: 2021-02-19
Rated 4 out of 5 by from Awesome It’s simple and easy to use and I love it I will use it again
Date published: 2021-02-19
Rated 4 out of 5 by from great really good help completing my taxes. was very helpful and informative
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for years, never a problem! Easy and efficient,
Date published: 2021-02-19
Rated 5 out of 5 by from Very Thankful for Turbo Tax The guidance was phenomenal and I was very thankful for the review checks and explanations on the "Learn Here" sections. I have used Turbo Tax for several years for my entire family and it seems to get easier and easier regardless of the new tax laws and requirements.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is amazing My experience was absolutely wonderful and I highly recommend them!
Date published: 2021-02-19
Rated 2 out of 5 by from less capable than turbotax personal Needed the business product to do a decedant's trust. Though it costs more, it was a lot less capable than turbotax personal. Doesn't import from financial institutions; I had to laboriously transcribe stock sales from my paper 1099-b. Sure glad I didn't have a lot of them. Doesn't have the forms or much clue what to do with my 1099-R. I just entered that as other income by hand. Generally I found myself floundering a lot without much helpful guidance from the program. Maybe I've been spoiled by turbotax personal, but this was sure a letdown.
Date published: 2021-02-19
Rated 1 out of 5 by from Lobbyist make SURE they get YOUR tax dollars. I have a side gig. If I was to do my taxes anywhere else I would SAVE 200 dollars. Save money, do it yourself.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax let me know right away of a problem with my state return and helped me correct it
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14124
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Good Experience Everything went well until I got to the point where I had to enter information on a specific stock trade. At that point, all day, the turbotax website froze. I could not enter any information, only go back and try again. Finally, after dozens of attempts I was able to enter the information and move forward.
Date published: 2021-02-19
Rated 1 out of 5 by from What happened Usually have nothing but good things to say about turbotax, but this year there’s just been ISSUE after ISSUE with the site this time, and the customer support people don’t seem to be trained in helping most issues so it literally just continues to be an issue and it’s insane.
Date published: 2021-02-19
Rated 4 out of 5 by from Awesome It’s simple and easy to use and I love it I will use it again
Date published: 2021-02-19
Rated 4 out of 5 by from great really good help completing my taxes. was very helpful and informative
Date published: 2021-02-19
Rated 5 out of 5 by from Very easy to use I have used Turbo Tax for years, never a problem! Easy and efficient,
Date published: 2021-02-19
Rated 5 out of 5 by from Very Thankful for Turbo Tax The guidance was phenomenal and I was very thankful for the review checks and explanations on the "Learn Here" sections. I have used Turbo Tax for several years for my entire family and it seems to get easier and easier regardless of the new tax laws and requirements.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is amazing My experience was absolutely wonderful and I highly recommend them!
Date published: 2021-02-19
Rated 2 out of 5 by from less capable than turbotax personal Needed the business product to do a decedant's trust. Though it costs more, it was a lot less capable than turbotax personal. Doesn't import from financial institutions; I had to laboriously transcribe stock sales from my paper 1099-b. Sure glad I didn't have a lot of them. Doesn't have the forms or much clue what to do with my 1099-R. I just entered that as other income by hand. Generally I found myself floundering a lot without much helpful guidance from the program. Maybe I've been spoiled by turbotax personal, but this was sure a letdown.
Date published: 2021-02-19
Rated 1 out of 5 by from Lobbyist make SURE they get YOUR tax dollars. I have a side gig. If I was to do my taxes anywhere else I would SAVE 200 dollars. Save money, do it yourself.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax let me know right away of a problem with my state return and helped me correct it
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14124