TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281650 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is great. My 2nd year to use. Stacie was great, helpful and professional
Date published: 2021-02-20
Rated 5 out of 5 by from AWESOME AND RELAIBLE I BEEN WITH TURBO TAX FOR 7 YEARS BECAUSE THEY ARE TRUST WORTH AND GET THE JOB DONE
Date published: 2021-02-20
Rated 5 out of 5 by from Absolutely Love Turbo Tax This is by far the easiest and most cost-effective way to file taxes! The program walks you through step by step. I will definitely use it again!
Date published: 2021-02-20
Rated 5 out of 5 by from Made the process super simple I felt comfortable with each step and found the additional information I needed quickly when I wasn't sure what to do. Extremely pleased with how pleasant and personal it was.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbotax is pretty decent Turbotax was great. Took me a bit to figure where to file my federal solar tax, and the Robinhood connection was not working so that was a bit of a pain.
Date published: 2021-02-20
Rated 4 out of 5 by from Great Software the turbotax app was pretty east to use, everything is explained for the most part. tax credits are the only thing one needs to be aware of or else it can get tricky. until we can get the tax preperation comapnies to stop lobying for the irs not to prepare our yearly tax return automatically (which they are fully capable of doing) this will be the next best thing
Date published: 2021-02-20
Rated 5 out of 5 by from Always the best choice! For over 17 years I have used and enjoyed TurboTax, there simply is no better option!!
Date published: 2021-02-20
Rated 5 out of 5 by from TURBO TAX WAS EASY TO USE IT WAS EASY FOR ME TO USE AND UNDERSTANDTHE SOFTWARE WAS EASY FOR ME TO UNDERSTAND
Date published: 2021-02-20
Rated 1 out of 5 by from Significant bugs in software We had to enter the same data on the same forms multiple times to get it to actually enter accurately --- when we navigated to different pages, the data we entered switched. We wound up having to spend about 2 hours on the phone with a TurboTax employee to resolve the issue. Specifically, W2s kept getting allocated incorrectly
Date published: 2021-02-20
Rated 1 out of 5 by from Awful experience I used turbo tax last year. I paid for it because i had self employment. last year i had an issue with agi being incorrect or something. i wasn't going to use it this year, but when i started it said "no worries, you had an issue with agi last year...we fixed it!" sweet! this should be easy. well, it wasn't. 1. once i stated in my returns that i did not have any self employment, turbo tax should've mentioned the free version. instead i paid for it. 2. i sure did pay for it... guess what? i couldn't efile AGAIN this year because - yup - issue with agi. so my efiles got rejected....but too late, i already paid the filing fees to turbo tax. so now i'm stuck. 3. and now for some reason i can only "file by mail" for federal... it won't allow me to choose it for state. really just feels like they make it seem easy and then get you at the end - i really felt like, F it I'll pay the EXTRA to have turbo tax pro do it for me... ridiculous. WILL NOT BE BACK NEXT YEAR - WILL NOT TELL ANYONE ABOUT TURBO TAX. IT SUUUUUUUUUUUUUCKS!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14117
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is great. My 2nd year to use. Stacie was great, helpful and professional
Date published: 2021-02-20
Rated 5 out of 5 by from AWESOME AND RELAIBLE I BEEN WITH TURBO TAX FOR 7 YEARS BECAUSE THEY ARE TRUST WORTH AND GET THE JOB DONE
Date published: 2021-02-20
Rated 5 out of 5 by from Absolutely Love Turbo Tax This is by far the easiest and most cost-effective way to file taxes! The program walks you through step by step. I will definitely use it again!
Date published: 2021-02-20
Rated 5 out of 5 by from Made the process super simple I felt comfortable with each step and found the additional information I needed quickly when I wasn't sure what to do. Extremely pleased with how pleasant and personal it was.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbotax is pretty decent Turbotax was great. Took me a bit to figure where to file my federal solar tax, and the Robinhood connection was not working so that was a bit of a pain.
Date published: 2021-02-20
Rated 4 out of 5 by from Great Software the turbotax app was pretty east to use, everything is explained for the most part. tax credits are the only thing one needs to be aware of or else it can get tricky. until we can get the tax preperation comapnies to stop lobying for the irs not to prepare our yearly tax return automatically (which they are fully capable of doing) this will be the next best thing
Date published: 2021-02-20
Rated 5 out of 5 by from Always the best choice! For over 17 years I have used and enjoyed TurboTax, there simply is no better option!!
Date published: 2021-02-20
Rated 5 out of 5 by from TURBO TAX WAS EASY TO USE IT WAS EASY FOR ME TO USE AND UNDERSTANDTHE SOFTWARE WAS EASY FOR ME TO UNDERSTAND
Date published: 2021-02-20
Rated 1 out of 5 by from Significant bugs in software We had to enter the same data on the same forms multiple times to get it to actually enter accurately --- when we navigated to different pages, the data we entered switched. We wound up having to spend about 2 hours on the phone with a TurboTax employee to resolve the issue. Specifically, W2s kept getting allocated incorrectly
Date published: 2021-02-20
Rated 1 out of 5 by from Awful experience I used turbo tax last year. I paid for it because i had self employment. last year i had an issue with agi being incorrect or something. i wasn't going to use it this year, but when i started it said "no worries, you had an issue with agi last year...we fixed it!" sweet! this should be easy. well, it wasn't. 1. once i stated in my returns that i did not have any self employment, turbo tax should've mentioned the free version. instead i paid for it. 2. i sure did pay for it... guess what? i couldn't efile AGAIN this year because - yup - issue with agi. so my efiles got rejected....but too late, i already paid the filing fees to turbo tax. so now i'm stuck. 3. and now for some reason i can only "file by mail" for federal... it won't allow me to choose it for state. really just feels like they make it seem easy and then get you at the end - i really felt like, F it I'll pay the EXTRA to have turbo tax pro do it for me... ridiculous. WILL NOT BE BACK NEXT YEAR - WILL NOT TELL ANYONE ABOUT TURBO TAX. IT SUUUUUUUUUUUUUCKS!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14117