TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from painless Easier than ever and they made it so you can actually access the free version this year easilly!
Date published: 2021-02-19
Rated 2 out of 5 by from Efile never works! Each year when I attempt to Efile my federal and state returns it is invariably impossible with TurboTax. I have to then print out all my returns and mail them in. This year I have now tried on 5 separate occasions to use EFile but each time it is rejected. Why? My AGI for last year was entered exactly as it appeared on last year's return. I'm going to try another software for my taxes next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is very convenient! My 1st time using this and it was painless. Thanks for the person who helped me when I had questions.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is amazing! TurboTax helped me a lot! I am grateful to be able to have a website to help me with my taxes for the first time.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax concerns This year all my info from the previous year wasn't imported, including credit card info. I had to pay for my state refund to be electronically done. All previous years it was free.
Date published: 2021-02-19
Rated 5 out of 5 by from The live assistance was a great deal of help. Nancy was great! She was patient with me. She easily directed me to do what needed to get done to correct the error I had with my state's tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Good Good easy to use not any problems and would recommend to all my family and friends
Date published: 2021-02-19
Rated 4 out of 5 by from turbo tax is great it was so easy they made the system great i will file with them again next year thank you for a great exp.
Date published: 2021-02-19
Rated 5 out of 5 by from EASY, FAST, EXCELLENT FORMS WERE EASY TO MOVE THROUGH AND VERY EASY TO UNDERSTAND.
Date published: 2021-02-19
Rated 2 out of 5 by from Fees are going up and up I have been using Turbo Tax for 5 years and have never had to pay any fees. This year I had the added fees of a Federal Return, State Return, and A fee to pay those fees. This has gotten completely out of hand and it seems insane to me that something that used to be free for a simple return has charged so many fees. I can understand charging because I have to file a state return as well, but they charged me to update my federal return and then in turn added a fee because I wanted them to take the fees out of my return. I will most likely look for an alternate way to do my taxes in the future as this is no longer cost effective.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from painless Easier than ever and they made it so you can actually access the free version this year easilly!
Date published: 2021-02-19
Rated 2 out of 5 by from Efile never works! Each year when I attempt to Efile my federal and state returns it is invariably impossible with TurboTax. I have to then print out all my returns and mail them in. This year I have now tried on 5 separate occasions to use EFile but each time it is rejected. Why? My AGI for last year was entered exactly as it appeared on last year's return. I'm going to try another software for my taxes next year.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is very convenient! My 1st time using this and it was painless. Thanks for the person who helped me when I had questions.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is amazing! TurboTax helped me a lot! I am grateful to be able to have a website to help me with my taxes for the first time.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax concerns This year all my info from the previous year wasn't imported, including credit card info. I had to pay for my state refund to be electronically done. All previous years it was free.
Date published: 2021-02-19
Rated 5 out of 5 by from The live assistance was a great deal of help. Nancy was great! She was patient with me. She easily directed me to do what needed to get done to correct the error I had with my state's tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Good Good easy to use not any problems and would recommend to all my family and friends
Date published: 2021-02-19
Rated 4 out of 5 by from turbo tax is great it was so easy they made the system great i will file with them again next year thank you for a great exp.
Date published: 2021-02-19
Rated 5 out of 5 by from EASY, FAST, EXCELLENT FORMS WERE EASY TO MOVE THROUGH AND VERY EASY TO UNDERSTAND.
Date published: 2021-02-19
Rated 2 out of 5 by from Fees are going up and up I have been using Turbo Tax for 5 years and have never had to pay any fees. This year I had the added fees of a Federal Return, State Return, and A fee to pay those fees. This has gotten completely out of hand and it seems insane to me that something that used to be free for a simple return has charged so many fees. I can understand charging because I have to file a state return as well, but they charged me to update my federal return and then in turn added a fee because I wanted them to take the fees out of my return. I will most likely look for an alternate way to do my taxes in the future as this is no longer cost effective.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14112