TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Some minor modifications needed Spouse and I each have 1099-R's from identical Roth annuities, except, of course, name and SS#. With all values the same, system flagged them as duplicates. TT expert said to change each by $1, one + and one -, so that total income is unchanged (but now different than 1099-R's). Guess the lesser of 2 evils, but don't want further flags raised, certainly by IRS. TurboTax should modify program to recognize difference in recipients even if values are identical. Also, the Cares Act charitable credit of $600 (for us) continued to default to $300 and had to be corrected each time during the review process. If that provision continues beyond the 2021 tax year, that problem should be addressed. Thank you.
Date published: 2022-02-12
Rated 4 out of 5 by from Detailed and complete Covered all areas that delt with my specific tax filing requirements. Some areas have very confusing ways of wording questions.
Date published: 2022-02-12
Rated 1 out of 5 by from TurboTax is no longer about Value When I first started using TurboTax one of things that attracted me to it was the inexpensive e-file format. Now, TurboTax has so many fees for services that are important, but it eats up all of your return money. You walk away with less than you expected. I think this should change. I liked the service initially, but now I am considering something else.
Date published: 2022-02-12
Rated 5 out of 5 by from Great program and easy to use It was so effortless and I will continue to use year after year
Date published: 2022-02-12
Rated 5 out of 5 by from great Process was fast and thorough. Thanks for the help
Date published: 2022-02-12
Rated 5 out of 5 by from Easy as pie So easy a cave man could use it. Thank you very much
Date published: 2022-02-12
Rated 5 out of 5 by from very pleased easy to understand, professional, and informative and helpful
Date published: 2022-02-12
Rated 5 out of 5 by from So easy it's almost enjoyable! It's a painless process with Turbotax! Just please know that you don't HAVE to use anything but the free options. Take your time and look...even if the free option isn't presented to you, it's still there. Just click on "See All Options." I've been paying every year because I didn't notice that until this year!
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome Great thank you for all your help,,,,,,,,,,,,,,,,,,,,
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is fast and simple We have been using turbotax ever since we started filing our taxes. Don't plan to make any changes in the future. Its fast and simple
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14110
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Some minor modifications needed Spouse and I each have 1099-R's from identical Roth annuities, except, of course, name and SS#. With all values the same, system flagged them as duplicates. TT expert said to change each by $1, one + and one -, so that total income is unchanged (but now different than 1099-R's). Guess the lesser of 2 evils, but don't want further flags raised, certainly by IRS. TurboTax should modify program to recognize difference in recipients even if values are identical. Also, the Cares Act charitable credit of $600 (for us) continued to default to $300 and had to be corrected each time during the review process. If that provision continues beyond the 2021 tax year, that problem should be addressed. Thank you.
Date published: 2022-02-12
Rated 4 out of 5 by from Detailed and complete Covered all areas that delt with my specific tax filing requirements. Some areas have very confusing ways of wording questions.
Date published: 2022-02-12
Rated 1 out of 5 by from TurboTax is no longer about Value When I first started using TurboTax one of things that attracted me to it was the inexpensive e-file format. Now, TurboTax has so many fees for services that are important, but it eats up all of your return money. You walk away with less than you expected. I think this should change. I liked the service initially, but now I am considering something else.
Date published: 2022-02-12
Rated 5 out of 5 by from Great program and easy to use It was so effortless and I will continue to use year after year
Date published: 2022-02-12
Rated 5 out of 5 by from great Process was fast and thorough. Thanks for the help
Date published: 2022-02-12
Rated 5 out of 5 by from Easy as pie So easy a cave man could use it. Thank you very much
Date published: 2022-02-12
Rated 5 out of 5 by from very pleased easy to understand, professional, and informative and helpful
Date published: 2022-02-12
Rated 5 out of 5 by from So easy it's almost enjoyable! It's a painless process with Turbotax! Just please know that you don't HAVE to use anything but the free options. Take your time and look...even if the free option isn't presented to you, it's still there. Just click on "See All Options." I've been paying every year because I didn't notice that until this year!
Date published: 2022-02-12
Rated 5 out of 5 by from Awesome Great thank you for all your help,,,,,,,,,,,,,,,,,,,,
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is fast and simple We have been using turbotax ever since we started filing our taxes. Don't plan to make any changes in the future. Its fast and simple
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14110