TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Changed Fees I will now officially go back to H&R Block, you have changed your fees since last year. The reason I continued with you was because of the decent price point for people of low income like myself. Why am I being charged an additional $40 for state taxes ON TOP of federal when I'm not even receiving any state taxes to begin with.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is awesome We've been using Turbo Tax for years now and never had any issues.
Date published: 2021-02-19
Rated 5 out of 5 by from Outstanding Product Easy to use. Great help chat. Have used for years with no issues
Date published: 2021-02-19
Rated 5 out of 5 by from Love free stuff! After years of paying, I now can use the free service. TurboTax is easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Been using Turbo Tax for over 5 years Easy to use and well worth the money. I highly recommend.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome turbo tax is awesome. All your questions get answered. Great help!
Date published: 2021-02-19
Rated 1 out of 5 by from No refund on ANY of the cost of TurboTax... No refund on ANY of the cost of TurboTax cost - even though MY refund will be delayed, because of YOUR oversight. My refund is needed as soon as possible with the ongoing viral/financial crisis.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax has a wonderful support staff The site is easy to navigate thru and add all information. ROBIN and my first rep ( I'm sorry I have misplaced her name) were the most amazing representatives. As she stayed on the phone with me for over 2 hours to find out and figure out the entire glitch that i had with my return. I don't have a lot to work with but she was so patient and stayed with me until all was complete . Definately went above and beyond
Date published: 2021-02-19
Rated 5 out of 5 by from Incredible platform! I've used turbo tax for years now! I am student in college who is fairy new to adulthood and turbo tax has made this process easy and seamless for me. Thanks so much!
Date published: 2021-02-19
Rated 5 out of 5 by from So much help! Thought I was going to pay someone to do my taxes for me, but decided to make a go of it myself and I am so happy that I did! Timothy helped me review everything via chat and really helped answer my questions. Such an easy process to file too!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14109
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Changed Fees I will now officially go back to H&R Block, you have changed your fees since last year. The reason I continued with you was because of the decent price point for people of low income like myself. Why am I being charged an additional $40 for state taxes ON TOP of federal when I'm not even receiving any state taxes to begin with.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax is awesome We've been using Turbo Tax for years now and never had any issues.
Date published: 2021-02-19
Rated 5 out of 5 by from Outstanding Product Easy to use. Great help chat. Have used for years with no issues
Date published: 2021-02-19
Rated 5 out of 5 by from Love free stuff! After years of paying, I now can use the free service. TurboTax is easy to use.
Date published: 2021-02-19
Rated 5 out of 5 by from Been using Turbo Tax for over 5 years Easy to use and well worth the money. I highly recommend.
Date published: 2021-02-19
Rated 5 out of 5 by from awesome turbo tax is awesome. All your questions get answered. Great help!
Date published: 2021-02-19
Rated 1 out of 5 by from No refund on ANY of the cost of TurboTax... No refund on ANY of the cost of TurboTax cost - even though MY refund will be delayed, because of YOUR oversight. My refund is needed as soon as possible with the ongoing viral/financial crisis.
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo Tax has a wonderful support staff The site is easy to navigate thru and add all information. ROBIN and my first rep ( I'm sorry I have misplaced her name) were the most amazing representatives. As she stayed on the phone with me for over 2 hours to find out and figure out the entire glitch that i had with my return. I don't have a lot to work with but she was so patient and stayed with me until all was complete . Definately went above and beyond
Date published: 2021-02-19
Rated 5 out of 5 by from Incredible platform! I've used turbo tax for years now! I am student in college who is fairy new to adulthood and turbo tax has made this process easy and seamless for me. Thanks so much!
Date published: 2021-02-19
Rated 5 out of 5 by from So much help! Thought I was going to pay someone to do my taxes for me, but decided to make a go of it myself and I am so happy that I did! Timothy helped me review everything via chat and really helped answer my questions. Such an easy process to file too!
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14109