TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
des456 from
not happy this year
i usually have no issues with turbotax but this year i am made to pay for something i didnt know existed. its ok i will file with someone else next year. and the live tax pro diane or diana who was helping me said my name wrong and didnt care to correct it , after i pronouced it correctly she laughed. we got disconnected and she never called back.
Date published: 2022-02-12
Rated 5 out of 5 by
ADfox from
Woo!
Easy to use and i had help with my name change questions.
Date published: 2022-02-12
Rated 5 out of 5 by
Fayazuddin from
Best Portal to File Taxes
The portal is designed so well that even a person who doesn't know anything about taxes can file on their own. It's just like having discussion with you and evaluating the information entered
Date published: 2022-02-12
Rated 1 out of 5 by
Darryl calloway from
Undisclosed charges.
Got forced to upgrade when I did not want to also forced me to upgrade state as well another 39 dollars and then the nerve to add on an irs protection plan when I did not even agree to it but you can’t file unless you accept it so yeah next year will be going somewhere else, sucks because I’ve use this service for eight years that’s right EIGHT WHOLE YEARS, and now you pull this shady kind of stuff! More like “TURBO WACK” is your new slogan.
Date published: 2022-02-12
Rated 5 out of 5 by
Jonny7777 from
Quick, Easy, and Understandable
It was easy to use, everything was easy to understand (and if there was something that I wasn't quite sure of it was easy to get clarification. It was also very quick, I had my taxes completed and e-filed in about 20 minutes.
Date published: 2022-02-12
Rated 4 out of 5 by
S e n g from
GOOD
turbo tax was very helpful and easy to fallow. this is ridiculous !
Date published: 2022-02-12
Rated 5 out of 5 by
King8 from
Outstanding
Great job I recommend it to anyone who need help. Well done, easy to understand
Date published: 2022-02-12
Rated 5 out of 5 by
Bigsnax99 from
TurboTax is great
My experience was great I love dealing with TurboTax and I will keep on using
Date published: 2022-02-12
Rated 2 out of 5 by
NES19 from
Forced to upgrade to premier.
I was forced to upgrade to premier because of my stocks and it made no difference to my return so it felt unnecessary to upgrade and a waste of money.
Date published: 2022-02-12
Rated 5 out of 5 by
Yvonne 45 from
Turbo Tax easy to use and live chat was awesome
I did have to wait for live chat, but only for about 5 minutes. The chat person was very helpful and able to help me with my error. I am definitely going to refer you guys to family and friends.
All TurboTax® Offerings Reviews - Page 14108
Date published: 2022-02-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
des456 from
not happy this year
i usually have no issues with turbotax but this year i am made to pay for something i didnt know existed. its ok i will file with someone else next year. and the live tax pro diane or diana who was helping me said my name wrong and didnt care to correct it , after i pronouced it correctly she laughed. we got disconnected and she never called back.
Date published: 2022-02-12
Rated 5 out of 5 by
ADfox from
Woo!
Easy to use and i had help with my name change questions.
Date published: 2022-02-12
Rated 5 out of 5 by
Fayazuddin from
Best Portal to File Taxes
The portal is designed so well that even a person who doesn't know anything about taxes can file on their own. It's just like having discussion with you and evaluating the information entered
Date published: 2022-02-12
Rated 1 out of 5 by
Darryl calloway from
Undisclosed charges.
Got forced to upgrade when I did not want to also forced me to upgrade state as well another 39 dollars and then the nerve to add on an irs protection plan when I did not even agree to it but you can’t file unless you accept it so yeah next year will be going somewhere else, sucks because I’ve use this service for eight years that’s right EIGHT WHOLE YEARS, and now you pull this shady kind of stuff! More like “TURBO WACK” is your new slogan.
Date published: 2022-02-12
Rated 5 out of 5 by
Jonny7777 from
Quick, Easy, and Understandable
It was easy to use, everything was easy to understand (and if there was something that I wasn't quite sure of it was easy to get clarification. It was also very quick, I had my taxes completed and e-filed in about 20 minutes.
Date published: 2022-02-12
Rated 4 out of 5 by
S e n g from
GOOD
turbo tax was very helpful and easy to fallow. this is ridiculous !
Date published: 2022-02-12
Rated 5 out of 5 by
King8 from
Outstanding
Great job I recommend it to anyone who need help. Well done, easy to understand
Date published: 2022-02-12
Rated 5 out of 5 by
Bigsnax99 from
TurboTax is great
My experience was great I love dealing with TurboTax and I will keep on using
Date published: 2022-02-12
Rated 2 out of 5 by
NES19 from
Forced to upgrade to premier.
I was forced to upgrade to premier because of my stocks and it made no difference to my return so it felt unnecessary to upgrade and a waste of money.
Date published: 2022-02-12
Rated 5 out of 5 by
Yvonne 45 from
Turbo Tax easy to use and live chat was awesome
I did have to wait for live chat, but only for about 5 minutes. The chat person was very helpful and able to help me with my error. I am definitely going to refer you guys to family and friends.
All TurboTax® Offerings Reviews - Page 14108
Date published: 2022-02-12