TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from not happy this year i usually have no issues with turbotax but this year i am made to pay for something i didnt know existed. its ok i will file with someone else next year. and the live tax pro diane or diana who was helping me said my name wrong and didnt care to correct it , after i pronouced it correctly she laughed. we got disconnected and she never called back.
Date published: 2022-02-12
Rated 5 out of 5 by from Woo! Easy to use and i had help with my name change questions.
Date published: 2022-02-12
Rated 5 out of 5 by from Best Portal to File Taxes The portal is designed so well that even a person who doesn't know anything about taxes can file on their own. It's just like having discussion with you and evaluating the information entered
Date published: 2022-02-12
Rated 1 out of 5 by from Undisclosed charges. Got forced to upgrade when I did not want to also forced me to upgrade state as well another 39 dollars and then the nerve to add on an irs protection plan when I did not even agree to it but you can’t file unless you accept it so yeah next year will be going somewhere else, sucks because I’ve use this service for eight years that’s right EIGHT WHOLE YEARS, and now you pull this shady kind of stuff! More like “TURBO WACK” is your new slogan.
Date published: 2022-02-12
Rated 5 out of 5 by from Quick, Easy, and Understandable It was easy to use, everything was easy to understand (and if there was something that I wasn't quite sure of it was easy to get clarification. It was also very quick, I had my taxes completed and e-filed in about 20 minutes.
Date published: 2022-02-12
Rated 4 out of 5 by from GOOD turbo tax was very helpful and easy to fallow. this is ridiculous !
Date published: 2022-02-12
Rated 5 out of 5 by from Outstanding Great job I recommend it to anyone who need help. Well done, easy to understand
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is great My experience was great I love dealing with TurboTax and I will keep on using
Date published: 2022-02-12
Rated 2 out of 5 by from Forced to upgrade to premier. I was forced to upgrade to premier because of my stocks and it made no difference to my return so it felt unnecessary to upgrade and a waste of money.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax easy to use and live chat was awesome I did have to wait for live chat, but only for about 5 minutes. The chat person was very helpful and able to help me with my error. I am definitely going to refer you guys to family and friends.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14108
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from not happy this year i usually have no issues with turbotax but this year i am made to pay for something i didnt know existed. its ok i will file with someone else next year. and the live tax pro diane or diana who was helping me said my name wrong and didnt care to correct it , after i pronouced it correctly she laughed. we got disconnected and she never called back.
Date published: 2022-02-12
Rated 5 out of 5 by from Woo! Easy to use and i had help with my name change questions.
Date published: 2022-02-12
Rated 5 out of 5 by from Best Portal to File Taxes The portal is designed so well that even a person who doesn't know anything about taxes can file on their own. It's just like having discussion with you and evaluating the information entered
Date published: 2022-02-12
Rated 1 out of 5 by from Undisclosed charges. Got forced to upgrade when I did not want to also forced me to upgrade state as well another 39 dollars and then the nerve to add on an irs protection plan when I did not even agree to it but you can’t file unless you accept it so yeah next year will be going somewhere else, sucks because I’ve use this service for eight years that’s right EIGHT WHOLE YEARS, and now you pull this shady kind of stuff! More like “TURBO WACK” is your new slogan.
Date published: 2022-02-12
Rated 5 out of 5 by from Quick, Easy, and Understandable It was easy to use, everything was easy to understand (and if there was something that I wasn't quite sure of it was easy to get clarification. It was also very quick, I had my taxes completed and e-filed in about 20 minutes.
Date published: 2022-02-12
Rated 4 out of 5 by from GOOD turbo tax was very helpful and easy to fallow. this is ridiculous !
Date published: 2022-02-12
Rated 5 out of 5 by from Outstanding Great job I recommend it to anyone who need help. Well done, easy to understand
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is great My experience was great I love dealing with TurboTax and I will keep on using
Date published: 2022-02-12
Rated 2 out of 5 by from Forced to upgrade to premier. I was forced to upgrade to premier because of my stocks and it made no difference to my return so it felt unnecessary to upgrade and a waste of money.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax easy to use and live chat was awesome I did have to wait for live chat, but only for about 5 minutes. The chat person was very helpful and able to help me with my error. I am definitely going to refer you guys to family and friends.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14108