TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from I use Turbo Tax Every year In the past I have done better with turbo Tax as far as returns, but my children were also younger and my finances were also were different. So if I were to compare as I reflect, I would have to say Turbo Tax, has always been right on Target and accurate with the numbers.
Date published: 2021-02-20
Rated 5 out of 5 by from great this is my 2nd year doing turbo tax and i love it.
Date published: 2021-02-20
Rated 2 out of 5 by from deduction I think that having to file $40 charge because of an extra file on my taxes is not right. when free is suppose to be free it should be free. will not use this again
Date published: 2021-02-20
Rated 5 out of 5 by from Easy as Pie This is my 3rd year using TurboTax online easier than ever.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Awesome This is the easiest Tax filing system to use on the market. Have used turbotax to file my taxes for nearly 20 years and will continue another 20! It is so user friendly and the new updates every year make the process painless.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy, informative & accurate Been w TurboTax for years, love the service, ease & accuracy
Date published: 2021-02-20
Rated 2 out of 5 by from Seems simple until it isn't Turbo tax works great, to a point. If you have any sort of abnormal income, the system tends to glitch and send you down weird pathways. It doesn't do a good job of confirming or giving the user chances of starting over or redoing choices. And, if you do go back or change, things start to get glitchy (I had to refill the same page at least twice). Also will ask you to upgrade approximately five times throughout the process - I decided what I wanted at the start, so please stop asking me to upgrade for more money. Just feels like turbotax becomes less streamlines and less convenient every year.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax has made doing the taxes pretty easy for the last 10 years I have been using it. My only issue is with the innocent spouse form it keeps wanting me to review, when I don't qualify for it.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax Experts were super helpful I had to use the Live Expert option a few times this year due to some different situations (Thank you Covid-19 Pandemic). Everyone I spoke to was beyond courteous and helpful. They were easy to talk to and quick to find answers to my questions.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome great product, easy to use. took no time at all to complete
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I use Turbo Tax Every year In the past I have done better with turbo Tax as far as returns, but my children were also younger and my finances were also were different. So if I were to compare as I reflect, I would have to say Turbo Tax, has always been right on Target and accurate with the numbers.
Date published: 2021-02-20
Rated 5 out of 5 by from great this is my 2nd year doing turbo tax and i love it.
Date published: 2021-02-20
Rated 2 out of 5 by from deduction I think that having to file $40 charge because of an extra file on my taxes is not right. when free is suppose to be free it should be free. will not use this again
Date published: 2021-02-20
Rated 5 out of 5 by from Easy as Pie This is my 3rd year using TurboTax online easier than ever.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Awesome This is the easiest Tax filing system to use on the market. Have used turbotax to file my taxes for nearly 20 years and will continue another 20! It is so user friendly and the new updates every year make the process painless.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy, informative & accurate Been w TurboTax for years, love the service, ease & accuracy
Date published: 2021-02-20
Rated 2 out of 5 by from Seems simple until it isn't Turbo tax works great, to a point. If you have any sort of abnormal income, the system tends to glitch and send you down weird pathways. It doesn't do a good job of confirming or giving the user chances of starting over or redoing choices. And, if you do go back or change, things start to get glitchy (I had to refill the same page at least twice). Also will ask you to upgrade approximately five times throughout the process - I decided what I wanted at the start, so please stop asking me to upgrade for more money. Just feels like turbotax becomes less streamlines and less convenient every year.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax has made doing the taxes pretty easy for the last 10 years I have been using it. My only issue is with the innocent spouse form it keeps wanting me to review, when I don't qualify for it.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax Experts were super helpful I had to use the Live Expert option a few times this year due to some different situations (Thank you Covid-19 Pandemic). Everyone I spoke to was beyond courteous and helpful. They were easy to talk to and quick to find answers to my questions.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome great product, easy to use. took no time at all to complete
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14105