TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Turbo Tax concerns This year all my info from the previous year wasn't imported, including credit card info. I had to pay for my state refund to be electronically done. All previous years it was free.
Date published: 2021-02-19
Rated 5 out of 5 by from The live assistance was a great deal of help. Nancy was great! She was patient with me. She easily directed me to do what needed to get done to correct the error I had with my state's tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Good Good easy to use not any problems and would recommend to all my family and friends
Date published: 2021-02-19
Rated 4 out of 5 by from turbo tax is great it was so easy they made the system great i will file with them again next year thank you for a great exp.
Date published: 2021-02-19
Rated 5 out of 5 by from EASY, FAST, EXCELLENT FORMS WERE EASY TO MOVE THROUGH AND VERY EASY TO UNDERSTAND.
Date published: 2021-02-19
Rated 2 out of 5 by from Fees are going up and up I have been using Turbo Tax for 5 years and have never had to pay any fees. This year I had the added fees of a Federal Return, State Return, and A fee to pay those fees. This has gotten completely out of hand and it seems insane to me that something that used to be free for a simple return has charged so many fees. I can understand charging because I have to file a state return as well, but they charged me to update my federal return and then in turn added a fee because I wanted them to take the fees out of my return. I will most likely look for an alternate way to do my taxes in the future as this is no longer cost effective.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to Use I appreciate that Turbo Tax walks you through the process and asks all the needed questions.
Date published: 2021-02-19
Rated 4 out of 5 by from HAD DIFFICULTY E- FILING TROUBLE CONTACTING TURBO TAX WOULD LIKE A CONTACT PHONE NUMBER
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE Turbo Tax Easy as pie have used this format for years never let me down
Date published: 2021-02-19
Rated 5 out of 5 by from Yay! I finally did it Very easy, sufficient, simple. I appreciate Turbo tax. I've never filed on my own before. Thank you for the easy steps and convienent walk through
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14105
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax concerns This year all my info from the previous year wasn't imported, including credit card info. I had to pay for my state refund to be electronically done. All previous years it was free.
Date published: 2021-02-19
Rated 5 out of 5 by from The live assistance was a great deal of help. Nancy was great! She was patient with me. She easily directed me to do what needed to get done to correct the error I had with my state's tax.
Date published: 2021-02-19
Rated 5 out of 5 by from Good Good easy to use not any problems and would recommend to all my family and friends
Date published: 2021-02-19
Rated 4 out of 5 by from turbo tax is great it was so easy they made the system great i will file with them again next year thank you for a great exp.
Date published: 2021-02-19
Rated 5 out of 5 by from EASY, FAST, EXCELLENT FORMS WERE EASY TO MOVE THROUGH AND VERY EASY TO UNDERSTAND.
Date published: 2021-02-19
Rated 2 out of 5 by from Fees are going up and up I have been using Turbo Tax for 5 years and have never had to pay any fees. This year I had the added fees of a Federal Return, State Return, and A fee to pay those fees. This has gotten completely out of hand and it seems insane to me that something that used to be free for a simple return has charged so many fees. I can understand charging because I have to file a state return as well, but they charged me to update my federal return and then in turn added a fee because I wanted them to take the fees out of my return. I will most likely look for an alternate way to do my taxes in the future as this is no longer cost effective.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to Use I appreciate that Turbo Tax walks you through the process and asks all the needed questions.
Date published: 2021-02-19
Rated 4 out of 5 by from HAD DIFFICULTY E- FILING TROUBLE CONTACTING TURBO TAX WOULD LIKE A CONTACT PHONE NUMBER
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE Turbo Tax Easy as pie have used this format for years never let me down
Date published: 2021-02-19
Rated 5 out of 5 by from Yay! I finally did it Very easy, sufficient, simple. I appreciate Turbo tax. I've never filed on my own before. Thank you for the easy steps and convienent walk through
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14105