TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from Used download version for 2022 I used TT CD version for many years, switching to online/download last year. I preferred the CD version for ease of recovering return during and after preparation. I feel comfortable with the preparation process either way.
Date published: 2023-02-14
Rated 3 out of 5 by from Too many money traps I swear every year TurboTax always sneaks in some extra costs and I don't realize it until the end when I'm about to file. I luckily was able to backtrack and remove some premium benefits they tagged on. I remember the good old days of Turbotax being free.
Date published: 2023-02-14
Rated 5 out of 5 by from First year back doing mine and my husband's taxes I was going to use another online tax service was pretty much done and then boom I couldnt finish because they only allow 3 state tax returns. My husband works in different states because of his job. Needless to say I was upset.. So I came back had our taxes done in under an hour and had an easier time than with the other tax prep company.
Date published: 2023-02-14
Rated 4 out of 5 by from Turbo tax is a very through system Turbo tax is very easy to nagavate , covered most things that a busy person would overlook. I will recommend this service to others.
Date published: 2023-02-14
Rated 2 out of 5 by from The way the price is stated is meant to be mislead I will not be using turbo tax next year. It cost me 120 bucks to file.
Date published: 2023-02-14
Rated 1 out of 5 by from Frustrated Turbotax is frustrating me very much. How My AGI doesnt match! I've lived in 3 states processing for military purposes. I'm beyond mad. No sense of urgency for people or military especially.
Date published: 2023-02-14
Rated 5 out of 5 by from turbo tax deluxe turbo tax deluxe was good for my needs. and have been using turbo tax for many years.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax The specialists Verna and SIlver were exceptional. Learned a lot from the tax specialists. Verna was extremely helpful ensuring I had all my documents uploaded and very knowledgeable. Silver was my 2nd tax specialist and took me through the process filling out the 1040 and other schedules.
Date published: 2023-02-14
Rated 5 out of 5 by from Marcellus Is Great If you ever get the opportunity to speak with Marcellus he is great. He will tell you everything that he is doing and put it into terms you can understand. Very helpful and highly recommend his services.
Date published: 2023-02-14
Rated 3 out of 5 by from Increase in fee not explained. In the upgrade I was to be charged $39 each for federal and state taxes. Then at the end I was charged $117.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 14101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Used download version for 2022 I used TT CD version for many years, switching to online/download last year. I preferred the CD version for ease of recovering return during and after preparation. I feel comfortable with the preparation process either way.
Date published: 2023-02-14
Rated 3 out of 5 by from Too many money traps I swear every year TurboTax always sneaks in some extra costs and I don't realize it until the end when I'm about to file. I luckily was able to backtrack and remove some premium benefits they tagged on. I remember the good old days of Turbotax being free.
Date published: 2023-02-14
Rated 5 out of 5 by from First year back doing mine and my husband's taxes I was going to use another online tax service was pretty much done and then boom I couldnt finish because they only allow 3 state tax returns. My husband works in different states because of his job. Needless to say I was upset.. So I came back had our taxes done in under an hour and had an easier time than with the other tax prep company.
Date published: 2023-02-14
Rated 4 out of 5 by from Turbo tax is a very through system Turbo tax is very easy to nagavate , covered most things that a busy person would overlook. I will recommend this service to others.
Date published: 2023-02-14
Rated 2 out of 5 by from The way the price is stated is meant to be mislead I will not be using turbo tax next year. It cost me 120 bucks to file.
Date published: 2023-02-14
Rated 1 out of 5 by from Frustrated Turbotax is frustrating me very much. How My AGI doesnt match! I've lived in 3 states processing for military purposes. I'm beyond mad. No sense of urgency for people or military especially.
Date published: 2023-02-14
Rated 5 out of 5 by from turbo tax deluxe turbo tax deluxe was good for my needs. and have been using turbo tax for many years.
Date published: 2023-02-14
Rated 5 out of 5 by from Turbo Tax The specialists Verna and SIlver were exceptional. Learned a lot from the tax specialists. Verna was extremely helpful ensuring I had all my documents uploaded and very knowledgeable. Silver was my 2nd tax specialist and took me through the process filling out the 1040 and other schedules.
Date published: 2023-02-14
Rated 5 out of 5 by from Marcellus Is Great If you ever get the opportunity to speak with Marcellus he is great. He will tell you everything that he is doing and put it into terms you can understand. Very helpful and highly recommend his services.
Date published: 2023-02-14
Rated 3 out of 5 by from Increase in fee not explained. In the upgrade I was to be charged $39 each for federal and state taxes. Then at the end I was charged $117.
Date published: 2023-02-14
All TurboTax® Offerings Reviews - Page 14101