TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Unable to File California Form 568 Frustrating that I had to call multiple times before a representative finally revealed that the 2021 CA Form 568 was still being updated by TurboTax. I wish there was a pop-up message or notice on the TurboTax website that the 2021 Form 568 was still being updated.
Date published: 2022-02-13
Rated 3 out of 5 by from 2021 I file my own taxes and this is a really great way for me to do it.
Date published: 2022-02-13
Rated 5 out of 5 by from The Only Good Thing About Taxes This is my 7th year with turbo tax, and it makes my life so easy. It is very user friendly, quick and keeps track of your information year after year! I don't know how I would be able to submit without them.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Turbo Tax makes it simple and easy and quick to file my taxes every year.
Date published: 2022-02-13
Rated 1 out of 5 by from Website bug It took me an hour longer then needed to complete my tax return because I had to find an error that was giving me a lower refund then what I should have gotten. When it asked me to review the Earned Income Credit, it told me my current wages were the best option but would always use my 2019 wages giving me a refund that was less then half what I was owed. Had to completely ignore it to get the refund I wanted and had to figure the problem out myself because of the lack of help from the website itself.
Date published: 2022-02-13
Rated 5 out of 5 by from YOU CAN'T BEAT TURBO TAX! I've been using Turbo Tax for about 20 years and it's very easy to use, thorough, and it provides detailed explanations to all of my questions as I'm preparing my returns. This year, I had an issue with the license code not working, which is a first, and Sherri W. helped me get it resolved. She was professional and kind as she helped me. Thanks again Sherri!
Date published: 2022-02-13
Rated 5 out of 5 by from very helpful i got stuck and could not figure it out and they helped
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is good Good experience with both federal and state returns
Date published: 2022-02-13
Rated 5 out of 5 by from Love this product Easy to use. Questions answered. Love this application
Date published: 2022-02-13
Rated 5 out of 5 by from Love Turbo Tax This is the easiest way to do your taxes. and it's fast
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 14101
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unable to File California Form 568 Frustrating that I had to call multiple times before a representative finally revealed that the 2021 CA Form 568 was still being updated by TurboTax. I wish there was a pop-up message or notice on the TurboTax website that the 2021 Form 568 was still being updated.
Date published: 2022-02-13
Rated 3 out of 5 by from 2021 I file my own taxes and this is a really great way for me to do it.
Date published: 2022-02-13
Rated 5 out of 5 by from The Only Good Thing About Taxes This is my 7th year with turbo tax, and it makes my life so easy. It is very user friendly, quick and keeps track of your information year after year! I don't know how I would be able to submit without them.
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax Turbo Tax makes it simple and easy and quick to file my taxes every year.
Date published: 2022-02-13
Rated 1 out of 5 by from Website bug It took me an hour longer then needed to complete my tax return because I had to find an error that was giving me a lower refund then what I should have gotten. When it asked me to review the Earned Income Credit, it told me my current wages were the best option but would always use my 2019 wages giving me a refund that was less then half what I was owed. Had to completely ignore it to get the refund I wanted and had to figure the problem out myself because of the lack of help from the website itself.
Date published: 2022-02-13
Rated 5 out of 5 by from YOU CAN'T BEAT TURBO TAX! I've been using Turbo Tax for about 20 years and it's very easy to use, thorough, and it provides detailed explanations to all of my questions as I'm preparing my returns. This year, I had an issue with the license code not working, which is a first, and Sherri W. helped me get it resolved. She was professional and kind as she helped me. Thanks again Sherri!
Date published: 2022-02-13
Rated 5 out of 5 by from very helpful i got stuck and could not figure it out and they helped
Date published: 2022-02-13
Rated 5 out of 5 by from Turbo Tax is good Good experience with both federal and state returns
Date published: 2022-02-13
Rated 5 out of 5 by from Love this product Easy to use. Questions answered. Love this application
Date published: 2022-02-13
Rated 5 out of 5 by from Love Turbo Tax This is the easiest way to do your taxes. and it's fast
Date published: 2022-02-13
All TurboTax® Offerings Reviews - Page 14101