TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is efficient. Turbo Tax Free Edition was very efficient and took every detail into consideration.
Date published: 2021-02-13
Rated 1 out of 5 by from terrible experience I spent 3 hours on the phone with a support person who didn't know what they were doing - he then promised me a discount that would give me the deluxe for free and he never sent it ... the next day another support person resolved the problem in 30 mins ... Terrible waste of time ...
Date published: 2021-02-13
Rated 5 out of 5 by from Very Helpful I use TurboTax Deluxe with the live feature and was able to get the help I needed with any questions I had. The assistant was extremely helpful and had several years experience.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax saves me time, and I always feel confident that my taxes are accurate.
Date published: 2021-02-13
Rated 2 out of 5 by from Needs Improvement I had a do loop where this was requiring me to fill in an apportionment method in Virginia 502A even though I only do business in VA and no other state. I finally just allocated 100% to VA. When reading data in from Quickbooks Turbotax rounds everything causing rounding errors and you have to manually adjust. This is an annoyance that should be fixed. When reading in the data from Quickbooks Turbotax incorrectly suggests that I include all shareholder distributions from company inception as distributions for the current year. It should be able to determine and correctly input only current year shareholder distributions. Using Turbotax is still better than not using software but it could be much better.
Date published: 2021-02-13
Rated 5 out of 5 by from Wonderful service! It's just great to get your assistance in filing free. Thank you, I appreciate you.
Date published: 2021-02-13
Rated 2 out of 5 by from Turbo tax is Terrible Terrible experience, Efile kept rejecting my tax return. It finally went through and it ended up taking 3,000+ off my return. I’m highly unsatisfied and will not be returning for next years tax return!
Date published: 2021-02-13
Rated 5 out of 5 by from Very easy Great experience! It was easy and simple to use even with multiple forms to file.
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome Awesome!! I've used it for a while and I love it!!
Date published: 2021-02-13
Rated 5 out of 5 by from great service just as advertised easy to use will use again next year
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14101
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is efficient. Turbo Tax Free Edition was very efficient and took every detail into consideration.
Date published: 2021-02-13
Rated 1 out of 5 by from terrible experience I spent 3 hours on the phone with a support person who didn't know what they were doing - he then promised me a discount that would give me the deluxe for free and he never sent it ... the next day another support person resolved the problem in 30 mins ... Terrible waste of time ...
Date published: 2021-02-13
Rated 5 out of 5 by from Very Helpful I use TurboTax Deluxe with the live feature and was able to get the help I needed with any questions I had. The assistant was extremely helpful and had several years experience.
Date published: 2021-02-13
Rated 5 out of 5 by from Turbo tax is awesome! Turbo tax saves me time, and I always feel confident that my taxes are accurate.
Date published: 2021-02-13
Rated 2 out of 5 by from Needs Improvement I had a do loop where this was requiring me to fill in an apportionment method in Virginia 502A even though I only do business in VA and no other state. I finally just allocated 100% to VA. When reading data in from Quickbooks Turbotax rounds everything causing rounding errors and you have to manually adjust. This is an annoyance that should be fixed. When reading in the data from Quickbooks Turbotax incorrectly suggests that I include all shareholder distributions from company inception as distributions for the current year. It should be able to determine and correctly input only current year shareholder distributions. Using Turbotax is still better than not using software but it could be much better.
Date published: 2021-02-13
Rated 5 out of 5 by from Wonderful service! It's just great to get your assistance in filing free. Thank you, I appreciate you.
Date published: 2021-02-13
Rated 2 out of 5 by from Turbo tax is Terrible Terrible experience, Efile kept rejecting my tax return. It finally went through and it ended up taking 3,000+ off my return. I’m highly unsatisfied and will not be returning for next years tax return!
Date published: 2021-02-13
Rated 5 out of 5 by from Very easy Great experience! It was easy and simple to use even with multiple forms to file.
Date published: 2021-02-13
Rated 5 out of 5 by from Awesome Awesome!! I've used it for a while and I love it!!
Date published: 2021-02-13
Rated 5 out of 5 by from great service just as advertised easy to use will use again next year
Date published: 2021-02-13
All TurboTax® Offerings Reviews - Page 14101