TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from enjoyed the process expected it to be confusing and intimidating but it was not
Date published: 2022-04-29
Rated 5 out of 5 by from TurboTax Almost Makes Doing Taxes Bearable! TurboTax is great! Doing taxes is never any fun, but it makes it bearable!
Date published: 2022-04-29
Rated 5 out of 5 by from Great andeasy to use Easy and walks you through everything. Loved how it was self expanatory. Great
Date published: 2022-04-29
Rated 5 out of 5 by from Great Job Turbo Tax it was very easy and simple to use...put it off for weeks dreading it....if i knew it was that easy would have done long time ago
Date published: 2022-04-29
Rated 5 out of 5 by from Turbotax is the best tax website My experience was very enlightening. It was very short, sweet and straight to the point.
Date published: 2022-04-29
Rated 1 out of 5 by from You need new software engineers Not only was your software late, causing my return was delayed about a month, when i did try to file it refused to alow efile. You help line is designed to keep your customers from talking to someone from your company. The folks that answer auestion did not have a solution. Result mail in failng. End result the refund I should have had in early march has not arrived on apriil 29. After 10 yeas of filing with your company I will use HR Block next year.
Date published: 2022-04-29
Rated 5 out of 5 by from Great service! Great experience.so great full that turbo tax was there for me.
Date published: 2022-04-29
Rated 5 out of 5 by from awesome The experience was painless..... Iwill use them next year
Date published: 2022-04-29
Rated 5 out of 5 by from Excelente Very helpfully explicitly step by step and reasonable price no need to drive i did my self thanks for the experience
Date published: 2022-04-29
Rated 1 out of 5 by from TurboTax Full Service was AWFUL! I submitted my tax documents on 4-10, and they weren't finished until 4-29!! through that time my 'expert' was non-responsive, I was handed off to multiple 'experts' and I was on 4 phone calls, each and every phone call promising me that everything will be taken care of. Turbotax software is good, their 'Full Service' is awful. I will be requesting a refund of my payment because of how bad this was.
Date published: 2022-04-29
All TurboTax® Offerings Reviews - Page 142
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from enjoyed the process expected it to be confusing and intimidating but it was not
Date published: 2022-04-29
Rated 5 out of 5 by from TurboTax Almost Makes Doing Taxes Bearable! TurboTax is great! Doing taxes is never any fun, but it makes it bearable!
Date published: 2022-04-29
Rated 5 out of 5 by from Great andeasy to use Easy and walks you through everything. Loved how it was self expanatory. Great
Date published: 2022-04-29
Rated 5 out of 5 by from Great Job Turbo Tax it was very easy and simple to use...put it off for weeks dreading it....if i knew it was that easy would have done long time ago
Date published: 2022-04-29
Rated 5 out of 5 by from Turbotax is the best tax website My experience was very enlightening. It was very short, sweet and straight to the point.
Date published: 2022-04-29
Rated 1 out of 5 by from You need new software engineers Not only was your software late, causing my return was delayed about a month, when i did try to file it refused to alow efile. You help line is designed to keep your customers from talking to someone from your company. The folks that answer auestion did not have a solution. Result mail in failng. End result the refund I should have had in early march has not arrived on apriil 29. After 10 yeas of filing with your company I will use HR Block next year.
Date published: 2022-04-29
Rated 5 out of 5 by from Great service! Great experience.so great full that turbo tax was there for me.
Date published: 2022-04-29
Rated 5 out of 5 by from awesome The experience was painless..... Iwill use them next year
Date published: 2022-04-29
Rated 5 out of 5 by from Excelente Very helpfully explicitly step by step and reasonable price no need to drive i did my self thanks for the experience
Date published: 2022-04-29
Rated 1 out of 5 by from TurboTax Full Service was AWFUL! I submitted my tax documents on 4-10, and they weren't finished until 4-29!! through that time my 'expert' was non-responsive, I was handed off to multiple 'experts' and I was on 4 phone calls, each and every phone call promising me that everything will be taken care of. Turbotax software is good, their 'Full Service' is awful. I will be requesting a refund of my payment because of how bad this was.
Date published: 2022-04-29
All TurboTax® Offerings Reviews - Page 142