TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great As always very user friendly. So thankful to have this tool.
Date published: 2022-02-23
Rated 4 out of 5 by from A few minor issues There are always some minor issues but I was able to resolve them. This is my 8th year using Turbotax.
Date published: 2022-02-23
Rated 5 out of 5 by from Quick and easy Quick and easy and accurate. Plus they get you the maximum refund
Date published: 2022-02-23
Rated 5 out of 5 by from Kind and professional service I had questions about my refund and spoke with Kathleen. She was very helpful and was very kind and patient.
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome!! They walked me through everything and I mean EVERYTHING so I was not confused about a thing! I have used turbo tax for years and I will keep using turbo tax!
Date published: 2022-02-23
Rated 2 out of 5 by from Not That Helpful I used Turbo tax for my personal and small business. It's fine for personal, but not very helpful for a small business. It was very confusing and unclear. There was a state form needing to be completed that had a large number of blanks with NO EXPLANATIONS, CLARIFICATIONS, or HELP.
Date published: 2022-02-23
Rated 5 out of 5 by from Great Easy to use a very great and fast app to use especially when in rush
Date published: 2022-02-23
Rated 5 out of 5 by from Love it Absolutely love TurboTax it is super simple super affordable and the prices for the Live help are usually free in the first month and the price is after that or just astounding me cheap he get Live help it is absolutely perfect
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent Great and easy.Helped me find the best way to file and easy to follow.
Date published: 2022-02-23
Rated 3 out of 5 by from Confusing Very overwhelming for first time tax users. Needed to get in touch with mulitple agents to help and still didn't get the answers or help I needed. Only help I recieved was from my father.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 14099
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great As always very user friendly. So thankful to have this tool.
Date published: 2022-02-23
Rated 4 out of 5 by from A few minor issues There are always some minor issues but I was able to resolve them. This is my 8th year using Turbotax.
Date published: 2022-02-23
Rated 5 out of 5 by from Quick and easy Quick and easy and accurate. Plus they get you the maximum refund
Date published: 2022-02-23
Rated 5 out of 5 by from Kind and professional service I had questions about my refund and spoke with Kathleen. She was very helpful and was very kind and patient.
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome!! They walked me through everything and I mean EVERYTHING so I was not confused about a thing! I have used turbo tax for years and I will keep using turbo tax!
Date published: 2022-02-23
Rated 2 out of 5 by from Not That Helpful I used Turbo tax for my personal and small business. It's fine for personal, but not very helpful for a small business. It was very confusing and unclear. There was a state form needing to be completed that had a large number of blanks with NO EXPLANATIONS, CLARIFICATIONS, or HELP.
Date published: 2022-02-23
Rated 5 out of 5 by from Great Easy to use a very great and fast app to use especially when in rush
Date published: 2022-02-23
Rated 5 out of 5 by from Love it Absolutely love TurboTax it is super simple super affordable and the prices for the Live help are usually free in the first month and the price is after that or just astounding me cheap he get Live help it is absolutely perfect
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent Great and easy.Helped me find the best way to file and easy to follow.
Date published: 2022-02-23
Rated 3 out of 5 by from Confusing Very overwhelming for first time tax users. Needed to get in touch with mulitple agents to help and still didn't get the answers or help I needed. Only help I recieved was from my father.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 14099