TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
TammieH123 from
Great
As always very user friendly. So thankful to have this tool.
Date published: 2022-02-23
Rated 4 out of 5 by
In The Hills from
A few minor issues
There are always some minor issues but I was able to resolve them. This is my 8th year using Turbotax.
Date published: 2022-02-23
Rated 5 out of 5 by
Stephnel from
Quick and easy
Quick and easy and accurate. Plus they get you the maximum refund
Date published: 2022-02-23
Rated 5 out of 5 by
cgreenmills from
Kind and professional service
I had questions about my refund and spoke with Kathleen. She was very helpful and was very kind and patient.
Date published: 2022-02-23
Rated 5 out of 5 by
JaimeNeel from
Awesome!!
They walked me through everything and I mean EVERYTHING so I was not confused about a thing! I have used turbo tax for years and I will keep using turbo tax!
Date published: 2022-02-23
Rated 2 out of 5 by
Dana1263 from
Not That Helpful
I used Turbo tax for my personal and small business. It's fine for personal, but not very helpful for a small business. It was very confusing and unclear. There was a state form needing to be completed that had a large number of blanks with NO EXPLANATIONS, CLARIFICATIONS, or HELP.
Date published: 2022-02-23
Rated 5 out of 5 by
Dre38 from
Great
Easy to use a very great and fast app to use especially when in rush
Date published: 2022-02-23
Rated 5 out of 5 by
SamiiC1313 from
Love it
Absolutely love TurboTax it is super simple super affordable and the prices for the Live help are usually free in the first month and the price is after that or just astounding me cheap he get Live help it is absolutely perfect
Date published: 2022-02-23
Rated 5 out of 5 by
Hal34 from
Excellent
Great and easy.Helped me find the best way to file and easy to follow.
Date published: 2022-02-23
Rated 3 out of 5 by
Ginger101 from
Confusing
Very overwhelming for first time tax users. Needed to get in touch with mulitple agents to help and still didn't get the answers or help I needed. Only help I recieved was from my father.
All TurboTax® Offerings Reviews - Page 14099
Date published: 2022-02-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TammieH123 from
Great
As always very user friendly. So thankful to have this tool.
Date published: 2022-02-23
Rated 4 out of 5 by
In The Hills from
A few minor issues
There are always some minor issues but I was able to resolve them. This is my 8th year using Turbotax.
Date published: 2022-02-23
Rated 5 out of 5 by
Stephnel from
Quick and easy
Quick and easy and accurate. Plus they get you the maximum refund
Date published: 2022-02-23
Rated 5 out of 5 by
cgreenmills from
Kind and professional service
I had questions about my refund and spoke with Kathleen. She was very helpful and was very kind and patient.
Date published: 2022-02-23
Rated 5 out of 5 by
JaimeNeel from
Awesome!!
They walked me through everything and I mean EVERYTHING so I was not confused about a thing! I have used turbo tax for years and I will keep using turbo tax!
Date published: 2022-02-23
Rated 2 out of 5 by
Dana1263 from
Not That Helpful
I used Turbo tax for my personal and small business. It's fine for personal, but not very helpful for a small business. It was very confusing and unclear. There was a state form needing to be completed that had a large number of blanks with NO EXPLANATIONS, CLARIFICATIONS, or HELP.
Date published: 2022-02-23
Rated 5 out of 5 by
Dre38 from
Great
Easy to use a very great and fast app to use especially when in rush
Date published: 2022-02-23
Rated 5 out of 5 by
SamiiC1313 from
Love it
Absolutely love TurboTax it is super simple super affordable and the prices for the Live help are usually free in the first month and the price is after that or just astounding me cheap he get Live help it is absolutely perfect
Date published: 2022-02-23
Rated 5 out of 5 by
Hal34 from
Excellent
Great and easy.Helped me find the best way to file and easy to follow.
Date published: 2022-02-23
Rated 3 out of 5 by
Ginger101 from
Confusing
Very overwhelming for first time tax users. Needed to get in touch with mulitple agents to help and still didn't get the answers or help I needed. Only help I recieved was from my father.
All TurboTax® Offerings Reviews - Page 14099
Date published: 2022-02-23