TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Service I've been using TurboTax for over 5 years and never had any problems. TurboTax makes it super easy and simple to file your tax return. I highly recommend using TurboTax to file your tax.
Date published: 2023-02-12
Rated 5 out of 5 by from Its Easy and great Turbo Tax was easy and quick to do and very easy to understand
Date published: 2023-02-12
Rated 5 out of 5 by from Loved it It was a little rocky at first, but I took my time and got through the tax filing process…
Date published: 2023-02-12
Rated 3 out of 5 by from Last Chance for TurboTax Last year i was one of the unlucky souls whose returns were held up. TurboTax said it was very rare, but there were many people I knew personally whom this happened to, so I don't believe it was as rare as portrayed. TurboTax was the common denominator among us. This year I'm hesitant to file with TurboTax because it really put a strain on us last year - but because I have always used TurboTax to file, I decided to give it a second chance - then I saw the fees associated with filing this year - triple what I paid last year. And it was free just a couple of years ago. If there's a hitch getting my refund this year, this loyal customer is gone.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Turbo Tax has always been a positive venture.
Date published: 2023-02-12
Rated 5 out of 5 by from Great to use Turbo Tax walked me through step by step, huge relief
Date published: 2023-02-12
Rated 5 out of 5 by from Taxes made easy great new updates! expert's very helpful. Great experience Nickname process...like no one has the same....ugh cant continue due to others having the same name as me ....... :(
Date published: 2023-02-12
Rated 2 out of 5 by from dissatisfied for the small amount of refund i will recieve i find Turdo tax fee rate is outrageous. so thanks for previous years help but this will be the last time i use turbo tax
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax works great It worked very well and suggested tax credits that other free services do not. It saved me a lot of money.
Date published: 2023-02-12
Rated 4 out of 5 by from Good, but not without glitches Overall good experience. It kept adding an unentered number on my Schedule E, and it took several tries to eliminate it. Then it refused to accept the expiration date on my credit card. Otherwise very good, took me just over 4 hours.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14098
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service I've been using TurboTax for over 5 years and never had any problems. TurboTax makes it super easy and simple to file your tax return. I highly recommend using TurboTax to file your tax.
Date published: 2023-02-12
Rated 5 out of 5 by from Its Easy and great Turbo Tax was easy and quick to do and very easy to understand
Date published: 2023-02-12
Rated 5 out of 5 by from Loved it It was a little rocky at first, but I took my time and got through the tax filing process…
Date published: 2023-02-12
Rated 3 out of 5 by from Last Chance for TurboTax Last year i was one of the unlucky souls whose returns were held up. TurboTax said it was very rare, but there were many people I knew personally whom this happened to, so I don't believe it was as rare as portrayed. TurboTax was the common denominator among us. This year I'm hesitant to file with TurboTax because it really put a strain on us last year - but because I have always used TurboTax to file, I decided to give it a second chance - then I saw the fees associated with filing this year - triple what I paid last year. And it was free just a couple of years ago. If there's a hitch getting my refund this year, this loyal customer is gone.
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome My experience with Turbo Tax has always been a positive venture.
Date published: 2023-02-12
Rated 5 out of 5 by from Great to use Turbo Tax walked me through step by step, huge relief
Date published: 2023-02-12
Rated 5 out of 5 by from Taxes made easy great new updates! expert's very helpful. Great experience Nickname process...like no one has the same....ugh cant continue due to others having the same name as me ....... :(
Date published: 2023-02-12
Rated 2 out of 5 by from dissatisfied for the small amount of refund i will recieve i find Turdo tax fee rate is outrageous. so thanks for previous years help but this will be the last time i use turbo tax
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax works great It worked very well and suggested tax credits that other free services do not. It saved me a lot of money.
Date published: 2023-02-12
Rated 4 out of 5 by from Good, but not without glitches Overall good experience. It kept adding an unentered number on my Schedule E, and it took several tries to eliminate it. Then it refused to accept the expiration date on my credit card. Otherwise very good, took me just over 4 hours.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14098