TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Turbotax is not awesome Preparing taxes were simple - then return was rejected by IRS. Spent HOURS trying to figure out why. Spent 1.5 hours on the phone with customer service to find that Turbotax inserted a form that was not supposed to be used in our submission. We will see if our return is accepted now. Customer service had excellent customer service skills, but the software needs to be fixed.
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax education I like using Turbo Tax to file my taxes but I feel that you need to have a type of accountant background to understand some of the questions that they ask, also they don't clarify certain items they are asking for. they have a search window but not always helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from It works for me. I've been using TurboTax since I filed my first return. The last two years have been under self employment and I've been clueless. They've got me through it so far without a hitch, so I appreciate that. Customer service has always been pretty quick and helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from Thanks TurboTax TurboTax is easy to use, easy to understand, and makes completing your taxes much less of a pain.
Date published: 2021-02-19
Rated 5 out of 5 by from Thank You This was super easy, clear, and helpful. No longer dreading tax time
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is awesome Very helpful and easy! Also very fast and convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent Service I had a strange glitch with my taxes and I was able to get help to fox the problem.
Date published: 2021-02-19
Rated 5 out of 5 by from Ty you awesome I counted on turbo tax and they came thru!!! Ty for being there for me when I have lost everything!!!
Date published: 2021-02-19
Rated 5 out of 5 by from So easy...it's hard to believe it was free! Used TurboTax for the first time, and it was so EASY!
Date published: 2021-02-19
Rated 4 out of 5 by from State Re-file Why did I have to re-file? Nothing changed or could you tell me what was the Turbo Tax error that you mentioned in email.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14098
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax is not awesome Preparing taxes were simple - then return was rejected by IRS. Spent HOURS trying to figure out why. Spent 1.5 hours on the phone with customer service to find that Turbotax inserted a form that was not supposed to be used in our submission. We will see if our return is accepted now. Customer service had excellent customer service skills, but the software needs to be fixed.
Date published: 2021-02-19
Rated 2 out of 5 by from TurboTax education I like using Turbo Tax to file my taxes but I feel that you need to have a type of accountant background to understand some of the questions that they ask, also they don't clarify certain items they are asking for. they have a search window but not always helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from It works for me. I've been using TurboTax since I filed my first return. The last two years have been under self employment and I've been clueless. They've got me through it so far without a hitch, so I appreciate that. Customer service has always been pretty quick and helpful.
Date published: 2021-02-19
Rated 4 out of 5 by from Thanks TurboTax TurboTax is easy to use, easy to understand, and makes completing your taxes much less of a pain.
Date published: 2021-02-19
Rated 5 out of 5 by from Thank You This was super easy, clear, and helpful. No longer dreading tax time
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax is awesome Very helpful and easy! Also very fast and convenient.
Date published: 2021-02-19
Rated 5 out of 5 by from Excellent Service I had a strange glitch with my taxes and I was able to get help to fox the problem.
Date published: 2021-02-19
Rated 5 out of 5 by from Ty you awesome I counted on turbo tax and they came thru!!! Ty for being there for me when I have lost everything!!!
Date published: 2021-02-19
Rated 5 out of 5 by from So easy...it's hard to believe it was free! Used TurboTax for the first time, and it was so EASY!
Date published: 2021-02-19
Rated 4 out of 5 by from State Re-file Why did I have to re-file? Nothing changed or could you tell me what was the Turbo Tax error that you mentioned in email.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14098