TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax is great Turbo is easy and helpful, They reviewed all my taxable income and what tax credits I qualified for. Great Job Turbo Tax
Date published: 2022-02-12
Rated 2 out of 5 by from Too many steps to get through the process I have been using Turbo Tax since 2008 and year 2020 was the first time I could not efile. Not sure if it was due to m husband's passing. I just got my refund we weeks ago after moving from Vermont to NYS. Also, I received a card to "ENJOY 30% OFF TURBO TAX" and was not able to input the code at checkout. Why???
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is awesome Awesome experience it’s was great and fast very easy to understand
Date published: 2022-02-12
Rated 5 out of 5 by from I Like it. Been with Turbo Tax for 6 years doing my tax return, they make it fast and simple.
Date published: 2022-02-12
Rated 4 out of 5 by from Easy Everything was smooth and easy for my basic taxes.
Date published: 2022-02-12
Rated 3 out of 5 by from Struggle BUS There were things, even when I had help from a TurboTax expert that did not make sense. The experts tried to help me through them but even some of them did not know the answers and the sites learn more button did not give enough info. Finally we got through it but it took myself 3 people to get it correct. Some of the staff was even questioning why certain things were popping up for me as the back end side of turbo tax should have already done the math. Not as pleased this year as it is the first year I had to file asking for help vs when I filed alone. Though a lot has changed in my situation; moving, daycare credit, stimulus, 401k-Ira, income based per state and figuring out allocations per state. I appreciate the patience that the staff as had with me through this as it has been a lot more than it should have.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is the best This company is the best it is very patient and helpful with every bit of the process of filing my taxes.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awsome All online. Quick and easy preparations. Covers all areas of my income.
Date published: 2022-02-12
Rated 2 out of 5 by from turbo tax is very confusing I bought the Turbo Tax Deluxe in the B'Js, but had to pay another $39.00 anyway.
Date published: 2022-02-12
Rated 4 out of 5 by from ANOTHER YEAR DONE! turbo tax seems to work well, fairly clear and easy to file out, but it's getting pretty expensive even to do it yourself.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14096
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is great Turbo is easy and helpful, They reviewed all my taxable income and what tax credits I qualified for. Great Job Turbo Tax
Date published: 2022-02-12
Rated 2 out of 5 by from Too many steps to get through the process I have been using Turbo Tax since 2008 and year 2020 was the first time I could not efile. Not sure if it was due to m husband's passing. I just got my refund we weeks ago after moving from Vermont to NYS. Also, I received a card to "ENJOY 30% OFF TURBO TAX" and was not able to input the code at checkout. Why???
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is awesome Awesome experience it’s was great and fast very easy to understand
Date published: 2022-02-12
Rated 5 out of 5 by from I Like it. Been with Turbo Tax for 6 years doing my tax return, they make it fast and simple.
Date published: 2022-02-12
Rated 4 out of 5 by from Easy Everything was smooth and easy for my basic taxes.
Date published: 2022-02-12
Rated 3 out of 5 by from Struggle BUS There were things, even when I had help from a TurboTax expert that did not make sense. The experts tried to help me through them but even some of them did not know the answers and the sites learn more button did not give enough info. Finally we got through it but it took myself 3 people to get it correct. Some of the staff was even questioning why certain things were popping up for me as the back end side of turbo tax should have already done the math. Not as pleased this year as it is the first year I had to file asking for help vs when I filed alone. Though a lot has changed in my situation; moving, daycare credit, stimulus, 401k-Ira, income based per state and figuring out allocations per state. I appreciate the patience that the staff as had with me through this as it has been a lot more than it should have.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is the best This company is the best it is very patient and helpful with every bit of the process of filing my taxes.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awsome All online. Quick and easy preparations. Covers all areas of my income.
Date published: 2022-02-12
Rated 2 out of 5 by from turbo tax is very confusing I bought the Turbo Tax Deluxe in the B'Js, but had to pay another $39.00 anyway.
Date published: 2022-02-12
Rated 4 out of 5 by from ANOTHER YEAR DONE! turbo tax seems to work well, fairly clear and easy to file out, but it's getting pretty expensive even to do it yourself.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14096