TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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#1 best-selling tax software.

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Rated 4 out of 5 by from Was great but didn't get my service code credit After a very long time with the first person we upgraded to a live chat and she did great. But I got a email with a code to redeem and I never saw a place to put it so I had to pay full price. I hope I am issued a refund on my credit card.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax was cool. Glad I was able to use Turbo Tax. Will definetly use again if able.
Date published: 2022-02-12
Rated 5 out of 5 by from Better than H&R Block It was much easier to use than H&R Blocks website this year, unlike last. I always do both to cross check and I couldn't even get through filing with them to do my reference. Whatever changes you've made are great!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awesome !! It is so simple to use. I have used it for the last couple of years. I would recommend it
Date published: 2022-02-12
Rated 2 out of 5 by from A farm for personal data Turbo tax forced me to pay for premium to file my taxes because i had a week of unemployment assistance and that wasn't covered in the standard package but it also wouldn't let me ignore it and kept going. so now I'm 39 dollars down. on top of that there was an agreement to share my information with 3rd parties that was basically mandatory because I couldn't pass or else they'd make me do a whole bunch of work on top of the already hours long process of filing taxes. very pathetic and shameless approach to selling your information to 3rd parties. Wouldn't be surprised if this service doesn't let negative reviews appear publicly as well.
Date published: 2022-02-12
Rated 5 out of 5 by from love it and will do it again she took her time and work with me i will be dealing with yawl
Date published: 2022-02-12
Rated 1 out of 5 by from Price increases at the end. Second year I have been unable to file my state tax returns electronically. I still have not received my state tax return, after mailing in the paperwork you all did. Now I have to amend my state taxes, and this year again I am unable to file. Also--- Last year I did not have to pay for the service. I gave in and paid this time, and then the price increased at the very end, literally no extra information was entered, because you all used the information I entered for free last year. I'm in a pinch this year, but next year I will use another service. Very Unhappy.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Great! Easy to use, self guided questions & thorough steps.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax was Great! Easy to use, expert was amazing to work with, would highly recommend!
Date published: 2022-02-12
Rated 5 out of 5 by from I like turbo tax quick easy efficient and I get to do it myself That's what I love about turbotax I've done it for six years. WOW
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14088
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Was great but didn't get my service code credit After a very long time with the first person we upgraded to a live chat and she did great. But I got a email with a code to redeem and I never saw a place to put it so I had to pay full price. I hope I am issued a refund on my credit card.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax was cool. Glad I was able to use Turbo Tax. Will definetly use again if able.
Date published: 2022-02-12
Rated 5 out of 5 by from Better than H&R Block It was much easier to use than H&R Blocks website this year, unlike last. I always do both to cross check and I couldn't even get through filing with them to do my reference. Whatever changes you've made are great!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awesome !! It is so simple to use. I have used it for the last couple of years. I would recommend it
Date published: 2022-02-12
Rated 2 out of 5 by from A farm for personal data Turbo tax forced me to pay for premium to file my taxes because i had a week of unemployment assistance and that wasn't covered in the standard package but it also wouldn't let me ignore it and kept going. so now I'm 39 dollars down. on top of that there was an agreement to share my information with 3rd parties that was basically mandatory because I couldn't pass or else they'd make me do a whole bunch of work on top of the already hours long process of filing taxes. very pathetic and shameless approach to selling your information to 3rd parties. Wouldn't be surprised if this service doesn't let negative reviews appear publicly as well.
Date published: 2022-02-12
Rated 5 out of 5 by from love it and will do it again she took her time and work with me i will be dealing with yawl
Date published: 2022-02-12
Rated 1 out of 5 by from Price increases at the end. Second year I have been unable to file my state tax returns electronically. I still have not received my state tax return, after mailing in the paperwork you all did. Now I have to amend my state taxes, and this year again I am unable to file. Also--- Last year I did not have to pay for the service. I gave in and paid this time, and then the price increased at the very end, literally no extra information was entered, because you all used the information I entered for free last year. I'm in a pinch this year, but next year I will use another service. Very Unhappy.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Great! Easy to use, self guided questions & thorough steps.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax was Great! Easy to use, expert was amazing to work with, would highly recommend!
Date published: 2022-02-12
Rated 5 out of 5 by from I like turbo tax quick easy efficient and I get to do it myself That's what I love about turbotax I've done it for six years. WOW
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14088