TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is awesome! User friendly and quick! But mainly, it didn't cost me one red cent!!!
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is wonderful!! The Turbo Tax experts were amazing!! Very friendly, patient and knowledgeable.
Date published: 2023-02-12
Rated 5 out of 5 by from Is Awesome great customer service!!! exellence at she does good job
Date published: 2023-02-12
Rated 3 out of 5 by from Turbo Tax is good and helpful I like turbo Tax, the free one this year has allot of pressure to get you to purchase a higher version. Didn't like that part. Will use again next year. hopefully they eliminate so ads.
Date published: 2023-02-12
Rated 5 out of 5 by from Wonderful Customer Service I had the pleasure to connect with a live chat assistant Thomas and a live tax expert Tonia, both were very helpful, thoughtful and thorough with answering my questions. Thank you again.
Date published: 2023-02-12
Rated 5 out of 5 by from Quick, easy, competent expert It was quick, my expert was competent and friendly, and I'll do it again next year.
Date published: 2023-02-12
Rated 1 out of 5 by from Rip off have to pay for filing federal and state Had to use the deluxe or wouldnt allow me to file had to pay for filing state and filing federal. Why not one total for both!!
Date published: 2023-02-12
Rated 5 out of 5 by from Easy to use great as always! Easy to use never had any issues. I love Turbo Tax!
Date published: 2023-02-12
Rated 5 out of 5 by from Very easy! I did this by myself and it took me a little over 30 minutes. Anytime I had a question, the site answered it for me!
Date published: 2023-02-12
Rated 4 out of 5 by from Long time customer but not happy For the first time since I started using Turbo Tax years ago this process was very difficult. The pages were slow to load and several times (and I mean SEVERAL TIMES) the pages would freeze and not function. I would have to close the site and try to re-sign into it. I could not sign in using the web address, I had to click the link I received in an email from Turbo Tax informing me my tax documents from an income source were ready. I truly hope this does not happen again next year. I had to take several days to complete the process. I feel as though a partial refund of the $69 charged is due me.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14081
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! User friendly and quick! But mainly, it didn't cost me one red cent!!!
Date published: 2023-02-12
Rated 5 out of 5 by from Turbo Tax is wonderful!! The Turbo Tax experts were amazing!! Very friendly, patient and knowledgeable.
Date published: 2023-02-12
Rated 5 out of 5 by from Is Awesome great customer service!!! exellence at she does good job
Date published: 2023-02-12
Rated 3 out of 5 by from Turbo Tax is good and helpful I like turbo Tax, the free one this year has allot of pressure to get you to purchase a higher version. Didn't like that part. Will use again next year. hopefully they eliminate so ads.
Date published: 2023-02-12
Rated 5 out of 5 by from Wonderful Customer Service I had the pleasure to connect with a live chat assistant Thomas and a live tax expert Tonia, both were very helpful, thoughtful and thorough with answering my questions. Thank you again.
Date published: 2023-02-12
Rated 5 out of 5 by from Quick, easy, competent expert It was quick, my expert was competent and friendly, and I'll do it again next year.
Date published: 2023-02-12
Rated 1 out of 5 by from Rip off have to pay for filing federal and state Had to use the deluxe or wouldnt allow me to file had to pay for filing state and filing federal. Why not one total for both!!
Date published: 2023-02-12
Rated 5 out of 5 by from Easy to use great as always! Easy to use never had any issues. I love Turbo Tax!
Date published: 2023-02-12
Rated 5 out of 5 by from Very easy! I did this by myself and it took me a little over 30 minutes. Anytime I had a question, the site answered it for me!
Date published: 2023-02-12
Rated 4 out of 5 by from Long time customer but not happy For the first time since I started using Turbo Tax years ago this process was very difficult. The pages were slow to load and several times (and I mean SEVERAL TIMES) the pages would freeze and not function. I would have to close the site and try to re-sign into it. I could not sign in using the web address, I had to click the link I received in an email from Turbo Tax informing me my tax documents from an income source were ready. I truly hope this does not happen again next year. I had to take several days to complete the process. I feel as though a partial refund of the $69 charged is due me.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 14081