TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is very complete Everything I did on line and it was easy to complete
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax is terrible TurboTax kept making me pay more money for every form I had to upload. Obviously it doesn't add any cost to TurboTax, but like "Oh... now upgrade to Deluxe!" And then they would ask me about things from my 2019 filings but not tell me where I could find them, even though I did that through TurboTax too. It's like the whole thing is just designed to take away as much money from you as possible while having like fun, friendly graphics.
Date published: 2021-02-19
Rated 5 out of 5 by from Great It was very easy and both federal and state were free.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is so easy it was great experience with live Turbo Tax talk finished step by step process of tax filing .
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is good! Another year another ease of filing taxes with TurboTax - well done.....again.
Date published: 2021-02-19
Rated 1 out of 5 by from Can't get help My return has been stopped twice and no one on the ask a pro can help me. Don't waste your time or money.
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE IT! Thank you saving me money! so appreciate the clarity, explanation and the ability to file my own taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax makes it easy! The tax experts I spoke to were extremely informative: Rene- part 1 James- part 2 These people with many years experience in the tax world spoke to me in a language I could easily understand. They were very patient and very kind. My nominations for tax experts of the year go to Rene and James, they rocked it!
Date published: 2021-02-19
Rated 1 out of 5 by from Problems!!! Turbo Tax CA State PPP issues always I had an issue with the PPP loan between Fed and CA State. The state review by turbo tax said it was incorrect with errors due to the Fed and State balance sheet not agreeing. When you go to Fed form check the error and comeback and do the CA state tax again it adds the PPP again thus doubling the error. Took hours with self and CPA to find turbo tax did it correctly first time through you just have to ignore the error TT has. Tried to call help line 1 hour 15 minutes and no help! I have been using TT for over 25 years this is worse service and issues I have had.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is easy to follow and very helpfull Inexpensive and easy to use. Very pleased with outcome
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14077
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is very complete Everything I did on line and it was easy to complete
Date published: 2021-02-19
Rated 1 out of 5 by from TurboTax is terrible TurboTax kept making me pay more money for every form I had to upload. Obviously it doesn't add any cost to TurboTax, but like "Oh... now upgrade to Deluxe!" And then they would ask me about things from my 2019 filings but not tell me where I could find them, even though I did that through TurboTax too. It's like the whole thing is just designed to take away as much money from you as possible while having like fun, friendly graphics.
Date published: 2021-02-19
Rated 5 out of 5 by from Great It was very easy and both federal and state were free.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is so easy it was great experience with live Turbo Tax talk finished step by step process of tax filing .
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax is good! Another year another ease of filing taxes with TurboTax - well done.....again.
Date published: 2021-02-19
Rated 1 out of 5 by from Can't get help My return has been stopped twice and no one on the ask a pro can help me. Don't waste your time or money.
Date published: 2021-02-19
Rated 5 out of 5 by from LOVE IT! Thank you saving me money! so appreciate the clarity, explanation and the ability to file my own taxes.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax makes it easy! The tax experts I spoke to were extremely informative: Rene- part 1 James- part 2 These people with many years experience in the tax world spoke to me in a language I could easily understand. They were very patient and very kind. My nominations for tax experts of the year go to Rene and James, they rocked it!
Date published: 2021-02-19
Rated 1 out of 5 by from Problems!!! Turbo Tax CA State PPP issues always I had an issue with the PPP loan between Fed and CA State. The state review by turbo tax said it was incorrect with errors due to the Fed and State balance sheet not agreeing. When you go to Fed form check the error and comeback and do the CA state tax again it adds the PPP again thus doubling the error. Took hours with self and CPA to find turbo tax did it correctly first time through you just have to ignore the error TT has. Tried to call help line 1 hour 15 minutes and no help! I have been using TT for over 25 years this is worse service and issues I have had.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is easy to follow and very helpfull Inexpensive and easy to use. Very pleased with outcome
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14077