TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Ana020404204 from
Mostly good
They wait until the end to tell you if you're going to have to pay, which blows. But it's good other than that
Date published: 2022-02-22
Rated 4 out of 5 by
Bubbbbbb bbbbbbbb from
Good service
Good Goooooooooooooooooooooooooooooooooooooooooooood
Date published: 2022-02-22
Rated 4 out of 5 by
Jey K from
Turbo Tax is as Good as can be expected
It was difficult to use this year but I managed. Usually, there were people that I could call to help with certain questions. It would have been nice to have been able to reach out in this same way but in the end, they weren't needed. I have used TT enough that I was able to delete an unnecessary form. One suggestion is to put the exact reason a tax payer doesn't qualify for the education(college) expense rather than a couple of possible reasons. If a summary page were to be able to be presented so a tax payer can see the answers that are keeping them from qualifying can be read, that would help. I found the reason and it was because the question, is my daughter working on a bachelor's degree was answered "no". I don't remember getting asked the question. Maybe there was a glitch. Once I changed the answer to the correct reply, "yes" we qualified. So...maybe look into that?
Date published: 2022-02-22
Rated 5 out of 5 by
Chucker07 from
Pretty Simple Software
The software is pretty simple when you are doing the short form. Just answer the questions they reference on your tax paperwork and you are good to go.
Date published: 2022-02-22
Rated 5 out of 5 by
BROOKLYN JACK from
GREAT SOFTWARE
VERY EASY TO USE AND FREE SOFTWARE AND EFILING.GREAT
Date published: 2022-02-22
Rated 4 out of 5 by
Tash92 from
Great
This year of 2022 was the first time I filed with TurboTax and by myself. I do have to say it was a great experience for myself and very easy to use. Thank you for the help.
Date published: 2022-02-22
Rated 5 out of 5 by
Donna 13 from
Turbo Tax is the Greatest
I have filed my taxes for years with Turbo Tax, it is quick and easy
Date published: 2022-02-22
Rated 4 out of 5 by
KT2617 from
Mostly helpful, a little confusing
I have used TurboTax for almost 6 years now to e-file my taxes. For the most part, it is pretty simple to follow and easy to be sure you're filling in all of the information that you need to fill out. My biggest gripe about TurboTax is the unclear pricing. I've noticed a trend in being very evasive in what the costs to file are and the constant pop-ups to change the "plan" is annoying and confusing.
Date published: 2022-02-22
Rated 5 out of 5 by
Amigon97 from
Have filed with turbo tax the last 4 years~
Turbo tax is fast, easy, and never let me down. Highly reccomend.
Date published: 2022-02-22
Rated 5 out of 5 by
KWJar from
Highly Recommend Turbo Tax to Everyone
I have been using Turbo Tax for over 15 years and feel comfortable knowing that my taxes are completed accurately.
All TurboTax® Offerings Reviews - Page 14065
Date published: 2022-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Ana020404204 from
Mostly good
They wait until the end to tell you if you're going to have to pay, which blows. But it's good other than that
Date published: 2022-02-22
Rated 4 out of 5 by
Bubbbbbb bbbbbbbb from
Good service
Good Goooooooooooooooooooooooooooooooooooooooooooood
Date published: 2022-02-22
Rated 4 out of 5 by
Jey K from
Turbo Tax is as Good as can be expected
It was difficult to use this year but I managed. Usually, there were people that I could call to help with certain questions. It would have been nice to have been able to reach out in this same way but in the end, they weren't needed. I have used TT enough that I was able to delete an unnecessary form. One suggestion is to put the exact reason a tax payer doesn't qualify for the education(college) expense rather than a couple of possible reasons. If a summary page were to be able to be presented so a tax payer can see the answers that are keeping them from qualifying can be read, that would help. I found the reason and it was because the question, is my daughter working on a bachelor's degree was answered "no". I don't remember getting asked the question. Maybe there was a glitch. Once I changed the answer to the correct reply, "yes" we qualified. So...maybe look into that?
Date published: 2022-02-22
Rated 5 out of 5 by
Chucker07 from
Pretty Simple Software
The software is pretty simple when you are doing the short form. Just answer the questions they reference on your tax paperwork and you are good to go.
Date published: 2022-02-22
Rated 5 out of 5 by
BROOKLYN JACK from
GREAT SOFTWARE
VERY EASY TO USE AND FREE SOFTWARE AND EFILING.GREAT
Date published: 2022-02-22
Rated 4 out of 5 by
Tash92 from
Great
This year of 2022 was the first time I filed with TurboTax and by myself. I do have to say it was a great experience for myself and very easy to use. Thank you for the help.
Date published: 2022-02-22
Rated 5 out of 5 by
Donna 13 from
Turbo Tax is the Greatest
I have filed my taxes for years with Turbo Tax, it is quick and easy
Date published: 2022-02-22
Rated 4 out of 5 by
KT2617 from
Mostly helpful, a little confusing
I have used TurboTax for almost 6 years now to e-file my taxes. For the most part, it is pretty simple to follow and easy to be sure you're filling in all of the information that you need to fill out. My biggest gripe about TurboTax is the unclear pricing. I've noticed a trend in being very evasive in what the costs to file are and the constant pop-ups to change the "plan" is annoying and confusing.
Date published: 2022-02-22
Rated 5 out of 5 by
Amigon97 from
Have filed with turbo tax the last 4 years~
Turbo tax is fast, easy, and never let me down. Highly reccomend.
Date published: 2022-02-22
Rated 5 out of 5 by
KWJar from
Highly Recommend Turbo Tax to Everyone
I have been using Turbo Tax for over 15 years and feel comfortable knowing that my taxes are completed accurately.
All TurboTax® Offerings Reviews - Page 14065
Date published: 2022-02-22