TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 4 out of 5 by from Quick and easy Wish there was an easier way to figure out my last years AIG.
Date published: 2021-02-20
Rated 5 out of 5 by from Very simple Love doinging taxes with turbo tax very simple and secure
Date published: 2021-02-20
Rated 2 out of 5 by from Turbo tax charged me a ridiculous amount Last year I only paid 70 to do my tax return, this year was doubled? Not happy at all.
Date published: 2021-02-20
Rated 5 out of 5 by from very easy very easy to use ...............................................................
Date published: 2021-02-20
Rated 2 out of 5 by from Taking an Extra $40 here and there... Although it is very easy to file with this site, you start with the free option, then by the end you have paid them $120. $40 to upgrade to deluxe, because you can not get eligibility for the Childcare credit without upgrading to DELUXE. Another $40 to file you Fed and State together. And then a secret fee of $40 to pay them the first $80 using your tax return that you have been already approved to receive. They don't tell you that until you are at the check out screen. If I wanted to pay $120 to file my taxes, I would have went to the H&R Block up the street. Thanks...begrudgently.
Date published: 2021-02-20
Rated 5 out of 5 by from I LOVE THE EXPERT HELP I was really worried about doing taxes this year because i became self contracted, turbo tax experts walked me through it when i needed them
Date published: 2021-02-20
Rated 4 out of 5 by from Great Experience. Easy to use and understand. The wizard proves that anyone can file their own taxes. Turbo Tax gives all the details of what my options are. The tool is informative and so easy to use.
Date published: 2021-02-20
Rated 3 out of 5 by from Signing on to the website is an ongoing nightmare! I have loved using turbotax for years, but it seems every year there is always a problem at the end that always seems to squeeze more money out of me. I wanted to pay by card to avoid the extra $40 charge, and I couldnt sign in. I changed my password and submitted and it came back with a message that basically said having trouble, and that was it. So I tried to sign on again with the new password, and it says its wrong, used the old one and it said its wrong, I STILL can not sign in, Next year if I can find a better option, I'm taking it!!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is great TurboxTax is excellent software. I wish the necessity of using the Deluxe version was a little more explicit.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy to use! Thank you it’s so easy!! It did not take long at all so simple
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14053
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Quick and easy Wish there was an easier way to figure out my last years AIG.
Date published: 2021-02-20
Rated 5 out of 5 by from Very simple Love doinging taxes with turbo tax very simple and secure
Date published: 2021-02-20
Rated 2 out of 5 by from Turbo tax charged me a ridiculous amount Last year I only paid 70 to do my tax return, this year was doubled? Not happy at all.
Date published: 2021-02-20
Rated 5 out of 5 by from very easy very easy to use ...............................................................
Date published: 2021-02-20
Rated 2 out of 5 by from Taking an Extra $40 here and there... Although it is very easy to file with this site, you start with the free option, then by the end you have paid them $120. $40 to upgrade to deluxe, because you can not get eligibility for the Childcare credit without upgrading to DELUXE. Another $40 to file you Fed and State together. And then a secret fee of $40 to pay them the first $80 using your tax return that you have been already approved to receive. They don't tell you that until you are at the check out screen. If I wanted to pay $120 to file my taxes, I would have went to the H&R Block up the street. Thanks...begrudgently.
Date published: 2021-02-20
Rated 5 out of 5 by from I LOVE THE EXPERT HELP I was really worried about doing taxes this year because i became self contracted, turbo tax experts walked me through it when i needed them
Date published: 2021-02-20
Rated 4 out of 5 by from Great Experience. Easy to use and understand. The wizard proves that anyone can file their own taxes. Turbo Tax gives all the details of what my options are. The tool is informative and so easy to use.
Date published: 2021-02-20
Rated 3 out of 5 by from Signing on to the website is an ongoing nightmare! I have loved using turbotax for years, but it seems every year there is always a problem at the end that always seems to squeeze more money out of me. I wanted to pay by card to avoid the extra $40 charge, and I couldnt sign in. I changed my password and submitted and it came back with a message that basically said having trouble, and that was it. So I tried to sign on again with the new password, and it says its wrong, used the old one and it said its wrong, I STILL can not sign in, Next year if I can find a better option, I'm taking it!!
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is great TurboxTax is excellent software. I wish the necessity of using the Deluxe version was a little more explicit.
Date published: 2021-02-20
Rated 5 out of 5 by from So easy to use! Thank you it’s so easy!! It did not take long at all so simple
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14053