TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is helpful at keeping my taxes organized. I have used Turbo Tax software for years, and trust Intuit.
Date published: 2021-04-02
Rated 3 out of 5 by from Confusing options during purchase I have complained before, but TurboTax continues to add confusion to their product purchase options. I expect they do this intentionally in order to increase the payments for their products. For example they offer TurboTax Deluxe, and TurboTax Deluxe that includes a State filing return. They also promote free TurboTax, but that is never the full TurboTax application software. They also claim that State returns will cost more for electronic filing, but that is not the case in NY. What I do NOT need is more confusion when trying to file taxes or select a tax filing application tool !!
Date published: 2021-04-02
Rated 4 out of 5 by from USED TURBO TAX FOR YEARS Have basic tax conditions, find it very easy and adequate for my needs. City return can be confusing when only one person from return works in reported city.
Date published: 2021-04-02
Rated 2 out of 5 by from TurboTax has not improved and only more expensive I've used TurboTax for years, and this year there were many errors that were very difficult to correct without paying for the more expensive options. Plus, the basic TurboTax product is more expensive than the competitors, yet offers nothing more.
Date published: 2021-04-02
Rated 2 out of 5 by from TurboTax 2020 I've had issues with both Turbo Tax Business and Home and Business this year when e-filing. I've used the products for many years, but I think this will be my last. Even posting this review was a problem.
Date published: 2021-04-02
Rated 1 out of 5 by from Turbotax is awful I somehow got charged 118 for protection that I did not select. This website has hidden fees and is not transparent with how they charge you. I was directed to a live assistant, who then placed me on hold for about ten minutes and then hung up on me.. Very unsatisfied. I want my refund back on to my card of the extra 118 that was charged.
Date published: 2021-04-02
Rated 5 out of 5 by from easy to use i used turbo tax the first time last year because of the virus going around. i did not want to go to my account.I found turbo tax got my the same refund and is easy to use
Date published: 2021-04-02
Rated 5 out of 5 by from A Plus Used to do my taxes in H&R, not anymore I save money and time with the friendly user and very well assisted TurboTax
Date published: 2021-04-02
Rated 5 out of 5 by from Life saver I'm so relieved every year to have this service, it makes everything so easy, and I can submit my return with fewer headaches and worries.
Date published: 2021-04-02
Rated 5 out of 5 by from TurboTax is Awesome!! It was very simple and easy to file! TurboTax makes sure you understand everything that you may be unsure of and does its absolute best to help you receive the most money that you deserve!
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 1406
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is helpful at keeping my taxes organized. I have used Turbo Tax software for years, and trust Intuit.
Date published: 2021-04-02
Rated 3 out of 5 by from Confusing options during purchase I have complained before, but TurboTax continues to add confusion to their product purchase options. I expect they do this intentionally in order to increase the payments for their products. For example they offer TurboTax Deluxe, and TurboTax Deluxe that includes a State filing return. They also promote free TurboTax, but that is never the full TurboTax application software. They also claim that State returns will cost more for electronic filing, but that is not the case in NY. What I do NOT need is more confusion when trying to file taxes or select a tax filing application tool !!
Date published: 2021-04-02
Rated 4 out of 5 by from USED TURBO TAX FOR YEARS Have basic tax conditions, find it very easy and adequate for my needs. City return can be confusing when only one person from return works in reported city.
Date published: 2021-04-02
Rated 2 out of 5 by from TurboTax has not improved and only more expensive I've used TurboTax for years, and this year there were many errors that were very difficult to correct without paying for the more expensive options. Plus, the basic TurboTax product is more expensive than the competitors, yet offers nothing more.
Date published: 2021-04-02
Rated 2 out of 5 by from TurboTax 2020 I've had issues with both Turbo Tax Business and Home and Business this year when e-filing. I've used the products for many years, but I think this will be my last. Even posting this review was a problem.
Date published: 2021-04-02
Rated 1 out of 5 by from Turbotax is awful I somehow got charged 118 for protection that I did not select. This website has hidden fees and is not transparent with how they charge you. I was directed to a live assistant, who then placed me on hold for about ten minutes and then hung up on me.. Very unsatisfied. I want my refund back on to my card of the extra 118 that was charged.
Date published: 2021-04-02
Rated 5 out of 5 by from easy to use i used turbo tax the first time last year because of the virus going around. i did not want to go to my account.I found turbo tax got my the same refund and is easy to use
Date published: 2021-04-02
Rated 5 out of 5 by from A Plus Used to do my taxes in H&R, not anymore I save money and time with the friendly user and very well assisted TurboTax
Date published: 2021-04-02
Rated 5 out of 5 by from Life saver I'm so relieved every year to have this service, it makes everything so easy, and I can submit my return with fewer headaches and worries.
Date published: 2021-04-02
Rated 5 out of 5 by from TurboTax is Awesome!! It was very simple and easy to file! TurboTax makes sure you understand everything that you may be unsure of and does its absolute best to help you receive the most money that you deserve!
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 1406