TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Turbo Tax is expensive, but pretty easy to use I like Turbo Tax as it is easy to input info, and it can input some of the info for you. Although, it kept putting my husband's info in my name even though I had specifically clicked on his name for the information being imported. I finally had to do it by hand. I wish they would give you the option of opting out of the state file as I can file my state taxes for free, so I never use Turbo Tax for that. But it takes me quite a while to get it to stop working on my state form. Next year I will shop around more as I had no idea that it would charge me triple what it charged me last year for the same thing.
Date published: 2022-02-20
Rated 4 out of 5 by from Pretty easy to use Turbo Tax makes it pretty easy to file your income taxes. Even when I felt lost their resources they have are easy to understand and help you out throughout the process. Response time to talk with someone is also quick. The people are friendly nd very helpful
Date published: 2022-02-20
Rated 3 out of 5 by from I have been using turbo foe years with no problem I have been using turbo for years but this year was a little of a hassle I was not about to transmit my return and I don’t know why.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is amazing! My Tax Professional Brandon was very help and explained everything so easily. Made me feel confident in filling my taxes. Great customer service and was able to review everything virtually!! Awesome
Date published: 2022-02-20
Rated 4 out of 5 by from Great Experience Made doing my taxes easy. I would highly recommend
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome!! I was stressed about a few things on my return because I didn't want to put in an amount that was incorrect. I talked with one of Turbo Tax Reps and she was so helpful and kind. She told me I was doing a great job, and I appreciated that!! We have used this service for about 4 years now and have been nothing but satisfied. Thank you!!
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax continues to be my "go to" for taxes I've used Turbo Tax for many years. It's user friendly and I trust it.
Date published: 2022-02-20
Rated 4 out of 5 by from pretty easy to use get rid of credit karma, it ran me in circles , wouldnt work!
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome I've used Turbo Tax for the past 15 years at least. This is great user friendly program that I depend upon every year at tax filing time.
Date published: 2022-02-20
Rated 5 out of 5 by from RETIRED Turbo Tax is the best program to use. Instructions made easy.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 14048
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is expensive, but pretty easy to use I like Turbo Tax as it is easy to input info, and it can input some of the info for you. Although, it kept putting my husband's info in my name even though I had specifically clicked on his name for the information being imported. I finally had to do it by hand. I wish they would give you the option of opting out of the state file as I can file my state taxes for free, so I never use Turbo Tax for that. But it takes me quite a while to get it to stop working on my state form. Next year I will shop around more as I had no idea that it would charge me triple what it charged me last year for the same thing.
Date published: 2022-02-20
Rated 4 out of 5 by from Pretty easy to use Turbo Tax makes it pretty easy to file your income taxes. Even when I felt lost their resources they have are easy to understand and help you out throughout the process. Response time to talk with someone is also quick. The people are friendly nd very helpful
Date published: 2022-02-20
Rated 3 out of 5 by from I have been using turbo foe years with no problem I have been using turbo for years but this year was a little of a hassle I was not about to transmit my return and I don’t know why.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is amazing! My Tax Professional Brandon was very help and explained everything so easily. Made me feel confident in filling my taxes. Great customer service and was able to review everything virtually!! Awesome
Date published: 2022-02-20
Rated 4 out of 5 by from Great Experience Made doing my taxes easy. I would highly recommend
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome!! I was stressed about a few things on my return because I didn't want to put in an amount that was incorrect. I talked with one of Turbo Tax Reps and she was so helpful and kind. She told me I was doing a great job, and I appreciated that!! We have used this service for about 4 years now and have been nothing but satisfied. Thank you!!
Date published: 2022-02-20
Rated 5 out of 5 by from TurboTax continues to be my "go to" for taxes I've used Turbo Tax for many years. It's user friendly and I trust it.
Date published: 2022-02-20
Rated 4 out of 5 by from pretty easy to use get rid of credit karma, it ran me in circles , wouldnt work!
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome I've used Turbo Tax for the past 15 years at least. This is great user friendly program that I depend upon every year at tax filing time.
Date published: 2022-02-20
Rated 5 out of 5 by from RETIRED Turbo Tax is the best program to use. Instructions made easy.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 14048