TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from not user friendly I will never use this product again. As a first time user, I felt very overwhelmed. I thought it would be a bit easer especially not itemizing. The "just one more step" pop-up is very misleading. After the first "just one more step" there were approx. 10 more steps and information needed. Why not gather all information upfront rather than at the end of the process. For someone who is not technical savvy, nor an IRS expert, it was just a bit overwhelming. I will gladly pay $200 to drop a W2 off at my tax guy because that truly is one step.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is very helpful Very good very helpful easy with turbo tax have used for three years
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is the best. It has saved me so much. I ran into an issue filling out the unemployment benefits section and could not proceed. I contacted one of the specialists (Jeffery) and he walked me through this section and the rest of my return. He saved my sanity. You are the best.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax Is Great It was easier this year than with other tax software. It is the only tax software (that I know of) that e-files state tax for free. I will be using Turbo Tax again next year.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is very useful I had a very pleasant encounter with TurboTax. I find them easy to use and helpful!
Date published: 2022-02-12
Rated 3 out of 5 by from turbo tax now over charges turbo tax over charges now for basic filing fed and state.
Date published: 2022-02-12
Rated 5 out of 5 by from was easy was super easy to file with Turbo Tax! Very explanatory step by steps.
Date published: 2022-02-12
Rated 5 out of 5 by from Simple & Easy Filling done right and easy. I've used turbotax for the past 3 years and I will continue using because its easy to follow.
Date published: 2022-02-12
Rated 5 out of 5 by from Great Great the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbotax is super easy! It was so easy and uncomplicated. I finished in 15 minutes with all boxes checked
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14047
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from not user friendly I will never use this product again. As a first time user, I felt very overwhelmed. I thought it would be a bit easer especially not itemizing. The "just one more step" pop-up is very misleading. After the first "just one more step" there were approx. 10 more steps and information needed. Why not gather all information upfront rather than at the end of the process. For someone who is not technical savvy, nor an IRS expert, it was just a bit overwhelming. I will gladly pay $200 to drop a W2 off at my tax guy because that truly is one step.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo tax is very helpful Very good very helpful easy with turbo tax have used for three years
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is the best. It has saved me so much. I ran into an issue filling out the unemployment benefits section and could not proceed. I contacted one of the specialists (Jeffery) and he walked me through this section and the rest of my return. He saved my sanity. You are the best.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax Is Great It was easier this year than with other tax software. It is the only tax software (that I know of) that e-files state tax for free. I will be using Turbo Tax again next year.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is very useful I had a very pleasant encounter with TurboTax. I find them easy to use and helpful!
Date published: 2022-02-12
Rated 3 out of 5 by from turbo tax now over charges turbo tax over charges now for basic filing fed and state.
Date published: 2022-02-12
Rated 5 out of 5 by from was easy was super easy to file with Turbo Tax! Very explanatory step by steps.
Date published: 2022-02-12
Rated 5 out of 5 by from Simple & Easy Filling done right and easy. I've used turbotax for the past 3 years and I will continue using because its easy to follow.
Date published: 2022-02-12
Rated 5 out of 5 by from Great Great the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-02-12
Rated 5 out of 5 by from Turbotax is super easy! It was so easy and uncomplicated. I finished in 15 minutes with all boxes checked
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 14047