TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Fast and Simple The live help is so clutch. I got the answers I needed within a few minutes from a live rep.
Date published: 2021-02-20
Rated 5 out of 5 by from This is so easy This is our first time filing jointly since we just got married and this made it so easy for us my husband and I were easily able to follow along at first we felt overwhelmed that we had so many W2's and unemployment paperwork.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Thank you for making it quick and easy to file my taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Product Very thorough and user friendly. Systematically laid out. Thanks.
Date published: 2021-02-20
Rated 3 out of 5 by from Used to be much simplier It seems like this years version has twice as many steps as I remember from last year. It also is very confusing if you have things like ESPP or RSU's. Even though I skipped many of the sections that were irrelevant to my situation it asked me a bunch of questions that seemed pointless. Also, many of the steps seemed like they could be consolidated into fewer pages. And why can it save info like my payment method, or drivers license info? Seems like they are trying to make you have to pay for an assisted service, which seems to defeat the point of do it yourself software.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is the way to go!! If you are second guessing yourself DON'T!!!! TURBO TAX is the way to go! I will not file no longer file any other way. It's literally free and legit unlike these tax places and tax "people".
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great to use Live tax experts were timely and helpful, easy experience
Date published: 2021-02-20
Rated 5 out of 5 by from We LOVE TURBO TAX!!! Easy to use and move from section to section. If you aren't sure what the question is asking, usually there is an explanation on how to answer. It is very user friendly.
Date published: 2021-02-20
Rated 5 out of 5 by from Always recommend Decided a few years back to try turbotax and file myself and ive used it ever since.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax I filled my 2020 taxes and it was easy to understand
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14044
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Simple The live help is so clutch. I got the answers I needed within a few minutes from a live rep.
Date published: 2021-02-20
Rated 5 out of 5 by from This is so easy This is our first time filing jointly since we just got married and this made it so easy for us my husband and I were easily able to follow along at first we felt overwhelmed that we had so many W2's and unemployment paperwork.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome! Thank you for making it quick and easy to file my taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Product Very thorough and user friendly. Systematically laid out. Thanks.
Date published: 2021-02-20
Rated 3 out of 5 by from Used to be much simplier It seems like this years version has twice as many steps as I remember from last year. It also is very confusing if you have things like ESPP or RSU's. Even though I skipped many of the sections that were irrelevant to my situation it asked me a bunch of questions that seemed pointless. Also, many of the steps seemed like they could be consolidated into fewer pages. And why can it save info like my payment method, or drivers license info? Seems like they are trying to make you have to pay for an assisted service, which seems to defeat the point of do it yourself software.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is the way to go!! If you are second guessing yourself DON'T!!!! TURBO TAX is the way to go! I will not file no longer file any other way. It's literally free and legit unlike these tax places and tax "people".
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great to use Live tax experts were timely and helpful, easy experience
Date published: 2021-02-20
Rated 5 out of 5 by from We LOVE TURBO TAX!!! Easy to use and move from section to section. If you aren't sure what the question is asking, usually there is an explanation on how to answer. It is very user friendly.
Date published: 2021-02-20
Rated 5 out of 5 by from Always recommend Decided a few years back to try turbotax and file myself and ive used it ever since.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax I filled my 2020 taxes and it was easy to understand
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14044