TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is awesome!! It is super easy to file taxes with TurboTax. I really recommend this product. It helps to save money. I don't have to pay to file my taxes.
Date published: 2021-02-20
Rated 3 out of 5 by from OK but annoying experience TurboTax insisted that I fill in the employer ID for a former employer that I did not work for last year. I had to go find my old tax documents and fill it in, on a form with nothing else filled in, and then it finally let me go ahead. It would also save a lot of work if TT would tell you how much in medical expenses you would need (along with the other itemized deductions) to do better than the standard deduction, rather than just insisting on getting all the medical expenses in great detail in order to check. I've used TT for a long time and had better experiences in previous years.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast easy AMAZING It was able to get Customer Service whenever i had a question,and overall it was easy to do own my own
Date published: 2021-02-20
Rated 4 out of 5 by from Amazing Turbo tax made filing easy. Thank u for the opportunity to use your service.
Date published: 2021-02-20
Rated 3 out of 5 by from Free is not free free free free All went well until it got to the part where I could continue with the free option and not be allowed to use a deduction that would save me 400 dollars (even though I qualified for it) or I could pay 40 dollars and it would allow me to use the deductible. So, obviously use it right??? Why get charged? It was still an 1040 easy....nothing changed except one checked box. And then on top of it agreeing to pay that 40 dollars I also have to pay 40 to file my state taxes also which should have been free because there was not discount used for state. So free free free free is a scam unless you don't want to use any of their deductibles....so I'm out 80 dollars and 2 hours. I am maybe ok with 40 but when the scam is making me pay 40 and then 40 more it's too much. I will not be doing my kids taxes through turbotax and I will be going elsewhere next year.
Date published: 2021-02-20
Rated 5 out of 5 by from I love Turbo Tax always there for me and so simple to use, I have no issues with it!
Date published: 2021-02-20
Rated 5 out of 5 by from HIGHLY RECOMRECOMMENDED EASY AND FAST NOTHING CONFUSING WELL GUIDED GET IT
Date published: 2021-02-20
Rated 5 out of 5 by from turbotax is amazing I have been using turbotax for years now and I am very satisfied. I just wish there was a loyalty discount.
Date published: 2021-02-20
Rated 5 out of 5 by from GREAT APP Easy to use, and its FREE. I like this app. Always file my taxes here.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is easy to use. This is my second year using TurboTax and I think TurboTax is awesome.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14043
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome!! It is super easy to file taxes with TurboTax. I really recommend this product. It helps to save money. I don't have to pay to file my taxes.
Date published: 2021-02-20
Rated 3 out of 5 by from OK but annoying experience TurboTax insisted that I fill in the employer ID for a former employer that I did not work for last year. I had to go find my old tax documents and fill it in, on a form with nothing else filled in, and then it finally let me go ahead. It would also save a lot of work if TT would tell you how much in medical expenses you would need (along with the other itemized deductions) to do better than the standard deduction, rather than just insisting on getting all the medical expenses in great detail in order to check. I've used TT for a long time and had better experiences in previous years.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast easy AMAZING It was able to get Customer Service whenever i had a question,and overall it was easy to do own my own
Date published: 2021-02-20
Rated 4 out of 5 by from Amazing Turbo tax made filing easy. Thank u for the opportunity to use your service.
Date published: 2021-02-20
Rated 3 out of 5 by from Free is not free free free free All went well until it got to the part where I could continue with the free option and not be allowed to use a deduction that would save me 400 dollars (even though I qualified for it) or I could pay 40 dollars and it would allow me to use the deductible. So, obviously use it right??? Why get charged? It was still an 1040 easy....nothing changed except one checked box. And then on top of it agreeing to pay that 40 dollars I also have to pay 40 to file my state taxes also which should have been free because there was not discount used for state. So free free free free is a scam unless you don't want to use any of their deductibles....so I'm out 80 dollars and 2 hours. I am maybe ok with 40 but when the scam is making me pay 40 and then 40 more it's too much. I will not be doing my kids taxes through turbotax and I will be going elsewhere next year.
Date published: 2021-02-20
Rated 5 out of 5 by from I love Turbo Tax always there for me and so simple to use, I have no issues with it!
Date published: 2021-02-20
Rated 5 out of 5 by from HIGHLY RECOMRECOMMENDED EASY AND FAST NOTHING CONFUSING WELL GUIDED GET IT
Date published: 2021-02-20
Rated 5 out of 5 by from turbotax is amazing I have been using turbotax for years now and I am very satisfied. I just wish there was a loyalty discount.
Date published: 2021-02-20
Rated 5 out of 5 by from GREAT APP Easy to use, and its FREE. I like this app. Always file my taxes here.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is easy to use. This is my second year using TurboTax and I think TurboTax is awesome.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14043