TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281576 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax I filled my 2020 taxes and it was easy to understand
Date published: 2021-02-20
Rated 5 out of 5 by from I wish I used Turbo Tax in previous years! Turbo Tax made my taxes so much easier to understand! I love how they highlight key words that you can click on and learn more information about them. I will definitely be using this next year...
Date published: 2021-02-20
Rated 5 out of 5 by from Simple The easiest return ever I was finished both state and federal in less than an hour.
Date published: 2021-02-20
Rated 5 out of 5 by from tURBO tAX IS WONDEFUL Turbo tax makes it so easy to file my taxes, thanks you for making it so simple
Date published: 2021-02-20
Rated 5 out of 5 by from Very good experience The turbo tax representative was excellent and the program is good.
Date published: 2021-02-20
Rated 3 out of 5 by from When there's no where else to turn! I've been using Turbo Tax for 3+ years, very first time was NOT of choice! I tried making appointments EVERY WHERE and no one would take me because I was new and didn't have a history, on top of the fact that I got my W-2 late from my shorrible boss! Have been using it since because I'm a freaking black millennial and I hate getting turned away every time I try to do something for myself. When I first used this site, I was able to download and save my files just in case. Now, five years later, I gotta PAY for a copy I JUST filled out?! But my real beef is with 2019 and 2020... feels like everyone had a problem filing this year... I had to restart my application twice, only to find out that my whole account is either too old or too cluttered and I had to make a new one in order to e-file properly. I'm not even claiming the two bills, I just wanted to be a responsible adult and file on time. Mysteriously, e-filing gets that much harder each year, what with the saving info it shouldn't just to get me to review stuff from a job I don't have anymore, only to look me in the eye like "$40 bucks and we'll keep this info on file, yeah?" Some message pop ups are really annoying, but super duper honesty here, this website REALLY does help in a pinch. My abusive mom never helped me and almost destroyed my chances of having any refund had Turbo Tax not been as easy, quick, and convenient as it is, and it still is free to me for the most basic of filings. Plus, it's easier on my social anxiety in that i don't feel too weird sitting in an open space of a bank where any heathen could just listen in and steal my info and identity and money. Highly recommend if you don't want to be near people or if you think you can do it better than whoever you pay half your refund to.
Date published: 2021-02-20
Rated 5 out of 5 by from I love turbo tax. Fast and easy. Turbo tax walks you through the process making it easy and fast.
Date published: 2021-02-20
Rated 5 out of 5 by from So Easy!!! This was my first time doing my taxes and it was super easy!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo review So great! It was so fast and has easy to follow instructions. A ton of helpful informative descriptions and explanations of what I was doing step by step and why. It was so simple! Love it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Super Easy I have used Turbo Tax for 5 years now and I have always found this the easiest and quickest tax preparation ever. Turbo Tax is a step by step program that anyone can use and feel they have gotten excellent service. I would highly recommend Turbo Tax to everyone.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14042
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax I filled my 2020 taxes and it was easy to understand
Date published: 2021-02-20
Rated 5 out of 5 by from I wish I used Turbo Tax in previous years! Turbo Tax made my taxes so much easier to understand! I love how they highlight key words that you can click on and learn more information about them. I will definitely be using this next year...
Date published: 2021-02-20
Rated 5 out of 5 by from Simple The easiest return ever I was finished both state and federal in less than an hour.
Date published: 2021-02-20
Rated 5 out of 5 by from tURBO tAX IS WONDEFUL Turbo tax makes it so easy to file my taxes, thanks you for making it so simple
Date published: 2021-02-20
Rated 5 out of 5 by from Very good experience The turbo tax representative was excellent and the program is good.
Date published: 2021-02-20
Rated 3 out of 5 by from When there's no where else to turn! I've been using Turbo Tax for 3+ years, very first time was NOT of choice! I tried making appointments EVERY WHERE and no one would take me because I was new and didn't have a history, on top of the fact that I got my W-2 late from my shorrible boss! Have been using it since because I'm a freaking black millennial and I hate getting turned away every time I try to do something for myself. When I first used this site, I was able to download and save my files just in case. Now, five years later, I gotta PAY for a copy I JUST filled out?! But my real beef is with 2019 and 2020... feels like everyone had a problem filing this year... I had to restart my application twice, only to find out that my whole account is either too old or too cluttered and I had to make a new one in order to e-file properly. I'm not even claiming the two bills, I just wanted to be a responsible adult and file on time. Mysteriously, e-filing gets that much harder each year, what with the saving info it shouldn't just to get me to review stuff from a job I don't have anymore, only to look me in the eye like "$40 bucks and we'll keep this info on file, yeah?" Some message pop ups are really annoying, but super duper honesty here, this website REALLY does help in a pinch. My abusive mom never helped me and almost destroyed my chances of having any refund had Turbo Tax not been as easy, quick, and convenient as it is, and it still is free to me for the most basic of filings. Plus, it's easier on my social anxiety in that i don't feel too weird sitting in an open space of a bank where any heathen could just listen in and steal my info and identity and money. Highly recommend if you don't want to be near people or if you think you can do it better than whoever you pay half your refund to.
Date published: 2021-02-20
Rated 5 out of 5 by from I love turbo tax. Fast and easy. Turbo tax walks you through the process making it easy and fast.
Date published: 2021-02-20
Rated 5 out of 5 by from So Easy!!! This was my first time doing my taxes and it was super easy!!!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo review So great! It was so fast and has easy to follow instructions. A ton of helpful informative descriptions and explanations of what I was doing step by step and why. It was so simple! Love it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Super Easy I have used Turbo Tax for 5 years now and I have always found this the easiest and quickest tax preparation ever. Turbo Tax is a step by step program that anyone can use and feel they have gotten excellent service. I would highly recommend Turbo Tax to everyone.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 14042