TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Review Turbo Tax Very easy and quick to use. Appreciate the no cost factor also.
Date published: 2021-02-19
Rated 2 out of 5 by from Turbo Tax got my tax return rejected A software glitch got my State Tax return rejected. You guys charged me over 100 dollars for filing my electronic tax returns, yet your software was not ready for prime time. Not a good look.
Date published: 2021-02-19
Rated 3 out of 5 by from Not As Good This Year I am a huge Turbo Tax fan, but this year, for the first time, I felt the instructions and interaction with the actual forms were not easy or clear. The best example I have is that my Maryland return was rejected when submitted the first time on line. The program indicated that there was a problem with data entered from a 1099-R. The program did not tell me which 1099-R was the problem. More importantly, I have no idea where 1099-R info is entered on the MD return. It seems to me that the info in question was all entered onto the Federal return. The blocks in question do not seem to carry over to the MD return. So, when the program came up to fix the problem, it did not point me to where in either return I should go. I did not want to change the Federal return since that would have required a resubmission of that return. I finally resubmitted the MD return without making any changes myself. If the program automatically made changes, it did not inform me that it had done so. I frankly am disappointed in the program this year, particularly since this was the Premier version.
Date published: 2021-02-19
Rated 5 out of 5 by from Makes it easy! Help functions answered every question that I needed to resolve.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax 2020 Excellent as usual!!! Had problem with state tax but it was corrected.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use and user friendly Love this software. Guided me along every step of the way. Would recommend to everyone.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use Turbo Tax made filing easy. Explained everything I needed to know.
Date published: 2021-02-19
Rated 5 out of 5 by from Grateful for Turbo Tax experts!! I was in need of assistance a few times. I talked to three wonderful people and they really helped me to understand what I was doing. Anne and DeVaughn K were absolutely wonderful. They helped me understand what I was doing and made it simple. Very sweet and patient.
Date published: 2021-02-19
Rated 5 out of 5 by from No Stress! Taxes stress me out, but Turbotax makes me feel a lot safer about not breaking the law and getting what I my best return!
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax good if taxes not complicated It was good except for the fact online help was really no help and the 40.00 charge to deposit it to my bank which to me seems like it would cost less than any other way.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14041
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Review Turbo Tax Very easy and quick to use. Appreciate the no cost factor also.
Date published: 2021-02-19
Rated 2 out of 5 by from Turbo Tax got my tax return rejected A software glitch got my State Tax return rejected. You guys charged me over 100 dollars for filing my electronic tax returns, yet your software was not ready for prime time. Not a good look.
Date published: 2021-02-19
Rated 3 out of 5 by from Not As Good This Year I am a huge Turbo Tax fan, but this year, for the first time, I felt the instructions and interaction with the actual forms were not easy or clear. The best example I have is that my Maryland return was rejected when submitted the first time on line. The program indicated that there was a problem with data entered from a 1099-R. The program did not tell me which 1099-R was the problem. More importantly, I have no idea where 1099-R info is entered on the MD return. It seems to me that the info in question was all entered onto the Federal return. The blocks in question do not seem to carry over to the MD return. So, when the program came up to fix the problem, it did not point me to where in either return I should go. I did not want to change the Federal return since that would have required a resubmission of that return. I finally resubmitted the MD return without making any changes myself. If the program automatically made changes, it did not inform me that it had done so. I frankly am disappointed in the program this year, particularly since this was the Premier version.
Date published: 2021-02-19
Rated 5 out of 5 by from Makes it easy! Help functions answered every question that I needed to resolve.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax 2020 Excellent as usual!!! Had problem with state tax but it was corrected.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use and user friendly Love this software. Guided me along every step of the way. Would recommend to everyone.
Date published: 2021-02-19
Rated 5 out of 5 by from Easy to use Turbo Tax made filing easy. Explained everything I needed to know.
Date published: 2021-02-19
Rated 5 out of 5 by from Grateful for Turbo Tax experts!! I was in need of assistance a few times. I talked to three wonderful people and they really helped me to understand what I was doing. Anne and DeVaughn K were absolutely wonderful. They helped me understand what I was doing and made it simple. Very sweet and patient.
Date published: 2021-02-19
Rated 5 out of 5 by from No Stress! Taxes stress me out, but Turbotax makes me feel a lot safer about not breaking the law and getting what I my best return!
Date published: 2021-02-19
Rated 4 out of 5 by from Turbo tax good if taxes not complicated It was good except for the fact online help was really no help and the 40.00 charge to deposit it to my bank which to me seems like it would cost less than any other way.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 14041