TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from worked out great i was scared do try turbo tax at first ..but it was well worth it taught me a lot owning a home and doing taxes it can be very intimidating but turbo tax specialist were wonderful and patient with me .. thanks a lot
Date published: 2022-02-25
Rated 5 out of 5 by from Help Turbo tax is great! Irma helped me alot!!! I was so confused and Irma helped me make it so simple.
Date published: 2022-02-25
Rated 5 out of 5 by from Excellent and EASY! The program was fast and straightforward. I needed expert help a few times and they were knowledgeable and kind.
Date published: 2022-02-25
Rated 4 out of 5 by from easy to use Process is easy, but I wish the fees weren't hidden throughout the site.
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax overall was good it worked out just fine ..........................
Date published: 2022-02-25
Rated 5 out of 5 by from super easy it was quick and easy to use. if you don't understad anything, they will expain.
Date published: 2022-02-25
Rated 2 out of 5 by from Turbo Tax is going backward I've happily used Turbo Tax for the past 4-5 years and have always been impressed with the ease of use. This year was different. As I was trying to wrap everything up and authorize my refund to go to my bank account like previous years, the site steered me into a Credit Karma debit card application under the guise of it getting my refund faster. The actual purpose of it was to put my refund on a credit karma debit card. NOT want I wanted or expected. Once credit karma was on my screen, it wasn't obvious that's what was happening. I had to contact a Turbo Tax representative, who was indeed very nice and seemed to understand my problem right away. I'm guessing I'm not the only bewildered person that she has had to talk to about this. It's a shame that Turbo Tax would railroad us AND force their employees to have to calm customers down. Bad form Turbo tax. The rep I spoke to was awesome. Her name was Rosa, I believe.
Date published: 2022-02-25
Rated 5 out of 5 by from TURBO TAX IS GREAT well worth my time much better then other sites i have used!
Date published: 2022-02-25
Rated 5 out of 5 by from Love Keep doing what you are doing love how it’s going love
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome I did everything on my own I’m proud and I wish I had all the information instantly but it took me two days to do the job
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14028
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from worked out great i was scared do try turbo tax at first ..but it was well worth it taught me a lot owning a home and doing taxes it can be very intimidating but turbo tax specialist were wonderful and patient with me .. thanks a lot
Date published: 2022-02-25
Rated 5 out of 5 by from Help Turbo tax is great! Irma helped me alot!!! I was so confused and Irma helped me make it so simple.
Date published: 2022-02-25
Rated 5 out of 5 by from Excellent and EASY! The program was fast and straightforward. I needed expert help a few times and they were knowledgeable and kind.
Date published: 2022-02-25
Rated 4 out of 5 by from easy to use Process is easy, but I wish the fees weren't hidden throughout the site.
Date published: 2022-02-25
Rated 5 out of 5 by from turbo tax overall was good it worked out just fine ..........................
Date published: 2022-02-25
Rated 5 out of 5 by from super easy it was quick and easy to use. if you don't understad anything, they will expain.
Date published: 2022-02-25
Rated 2 out of 5 by from Turbo Tax is going backward I've happily used Turbo Tax for the past 4-5 years and have always been impressed with the ease of use. This year was different. As I was trying to wrap everything up and authorize my refund to go to my bank account like previous years, the site steered me into a Credit Karma debit card application under the guise of it getting my refund faster. The actual purpose of it was to put my refund on a credit karma debit card. NOT want I wanted or expected. Once credit karma was on my screen, it wasn't obvious that's what was happening. I had to contact a Turbo Tax representative, who was indeed very nice and seemed to understand my problem right away. I'm guessing I'm not the only bewildered person that she has had to talk to about this. It's a shame that Turbo Tax would railroad us AND force their employees to have to calm customers down. Bad form Turbo tax. The rep I spoke to was awesome. Her name was Rosa, I believe.
Date published: 2022-02-25
Rated 5 out of 5 by from TURBO TAX IS GREAT well worth my time much better then other sites i have used!
Date published: 2022-02-25
Rated 5 out of 5 by from Love Keep doing what you are doing love how it’s going love
Date published: 2022-02-25
Rated 5 out of 5 by from Awesome I did everything on my own I’m proud and I wish I had all the information instantly but it took me two days to do the job
Date published: 2022-02-25
All TurboTax® Offerings Reviews - Page 14028