TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from too expensive for everything you charge for its definitely not worth filing with you guys sometimes. The Live is not really worth $89 dollars
Date published: 2023-02-13
Rated 5 out of 5 by from Fast, easy, and with support I greatly appreciate the availability to connect with a live person. The discounts and reviews are also nice. I very much like to file taxes in my own time and digitally rather than having to bring my kids somewhere and try to find somewhere open after I am out of work.
Date published: 2023-02-13
Rated 4 out of 5 by from Easy to Use Very easy to use, it gave explanation to my questions.
Date published: 2023-02-13
Rated 5 out of 5 by from Just pay its worth it Cost $200. Just pay for full service. My income was doubled last year, intuit glich with an open pop up screen. I had to file an ammendment, took a year to get tax return and guess what? I didn't pay for full turbotax coverage. They were nice enough to say "good luck"
Date published: 2023-02-13
Rated 3 out of 5 by from Need more examples It would be nice to include some examples of what to look for on specific documents, like vehicle registration fees. Which line item was the tax on valuation of my vehicle. Also had issues finding how to add my 1099-R from my military retirement. After much angst, it just appeared from my previous filing and then I edited it for this year. I'm sure many Vets us Turbo Tax. It should be easier to identify I had that income to file.
Date published: 2023-02-13
Rated 5 out of 5 by from great it was amazing. i use this site everytime and will continue to use it
Date published: 2023-02-13
Rated 1 out of 5 by from forced upgrade The software forced me to upgrade to get the Retirement Savings Contribution Credit. However, after doing so, no change to my refund occurred. Since the credit is optional, the software should have been robust enough to display the potential improvement in the refund. Net cost to me was $78 to find out it didn't make a difference.
Date published: 2023-02-13
Rated 5 out of 5 by from SWEET Easy as always to navigate and step by step instructions.
Date published: 2023-02-13
Rated 5 out of 5 by from Fast and Easy Turbo Tax is very easy to use. They take you step by step to ensure your are not missing anything.
Date published: 2023-02-13
Rated 5 out of 5 by from Fast and simple If you have your documents ready or not turbo tax helps make it easy
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 14024
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from too expensive for everything you charge for its definitely not worth filing with you guys sometimes. The Live is not really worth $89 dollars
Date published: 2023-02-13
Rated 5 out of 5 by from Fast, easy, and with support I greatly appreciate the availability to connect with a live person. The discounts and reviews are also nice. I very much like to file taxes in my own time and digitally rather than having to bring my kids somewhere and try to find somewhere open after I am out of work.
Date published: 2023-02-13
Rated 4 out of 5 by from Easy to Use Very easy to use, it gave explanation to my questions.
Date published: 2023-02-13
Rated 5 out of 5 by from Just pay its worth it Cost $200. Just pay for full service. My income was doubled last year, intuit glich with an open pop up screen. I had to file an ammendment, took a year to get tax return and guess what? I didn't pay for full turbotax coverage. They were nice enough to say "good luck"
Date published: 2023-02-13
Rated 3 out of 5 by from Need more examples It would be nice to include some examples of what to look for on specific documents, like vehicle registration fees. Which line item was the tax on valuation of my vehicle. Also had issues finding how to add my 1099-R from my military retirement. After much angst, it just appeared from my previous filing and then I edited it for this year. I'm sure many Vets us Turbo Tax. It should be easier to identify I had that income to file.
Date published: 2023-02-13
Rated 5 out of 5 by from great it was amazing. i use this site everytime and will continue to use it
Date published: 2023-02-13
Rated 1 out of 5 by from forced upgrade The software forced me to upgrade to get the Retirement Savings Contribution Credit. However, after doing so, no change to my refund occurred. Since the credit is optional, the software should have been robust enough to display the potential improvement in the refund. Net cost to me was $78 to find out it didn't make a difference.
Date published: 2023-02-13
Rated 5 out of 5 by from SWEET Easy as always to navigate and step by step instructions.
Date published: 2023-02-13
Rated 5 out of 5 by from Fast and Easy Turbo Tax is very easy to use. They take you step by step to ensure your are not missing anything.
Date published: 2023-02-13
Rated 5 out of 5 by from Fast and simple If you have your documents ready or not turbo tax helps make it easy
Date published: 2023-02-13
All TurboTax® Offerings Reviews - Page 14024